Hotel dekat River Arun

"Very picturesque setting. Super comfortable bed and had the best sleep. Breakfast was exceptional. Highly recommended and would definitely stay again."

"Nice modern hotel, very clean. Staff very helpful. All good."

"We couldn’t check, picked up the key around 7pm then came back around midnight and we could not check in as we had the wrong key"

"Our stay was excellent value for money and the staff were very helpful. There was also a good selection of food on offer and good value for money too. Ample parking on site as well. We would stay again."

"Yes, clean room well appointed and decorated. Staff very efficient "

"Although the check out time was 12 and we put "Do not disturb"sign on the door, cleaners started cleaning our room while we went for a walk and removed our bag from the room. My husband was going to eat breakfast in the room after the walk but he was shocked as his bag was missing although he put the room service order through night before. There is no communication between the desk & cleaners and cleaners ignore the Do not disturb sign. "

"Clean room, excellent breakfast, kind staff"

"This was a great last minute find, 40 mins from Gatwick and great staff, from check in, to bar service and check out. Family room was more than big enough for two adults and a child of 11. Shower gel, shampoo and conditioner included. Breakfast was simple but enough, continental style help yourself but was good too. Will stay here again whether using Heathrow or Gatwick. Many thanks to all the staff"

"All was well"

"For a business overnight stay just ok, not suitable for a couple or long stay, evening meal pub only, I took my own breakfast. Parking is allocated ."

"Everyone and everything ❤️"

"An older hotel, as most of the Britannia hotels are. Suitable for a night or two and good for Gatwick airport."

"Very handy for Horsham railway station. "

"Our room was excellent and the breakfast was perfect. Very comfy bed and all the facilities were very good."

"Stayed for two nights in room 1. Staff were fantastic. Lovely breakfast on both days. Nice meal sitting outside in the sun. The wi fi was very good which is important as the phone service is non existent in this area. The village is quiet and picturesque."

"I am writing this review to warn others about the unacceptable service I experienced regarding my recent booking. Due to a personal medical emergency (following recent surgery), I was unable to attend the booking with my partner as originally planned. I communicated professionally with the owner/management beforehand to explain that I would instead be arriving with a group of 8–10 colleagues for a scheduled branding and promotional project. Despite having a confirmed booking, I was informed...