Search Hotels Near RiverBay Pickleball Vinh Phuc, Vinh Yen

"staff was so nice"

"Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!"

"This was an amazing hotel. Very family friendly with a splash pad and playground on the 6th floor, and wonderful pool on the top floor. The breakfast buffet was very good with many options for almost any breakfast hankering. We will visit this property again."

"This hotel is in an excellent location. The atmosphere is quite colourful. The rooms are not very big but comfortable a enough. Great value for money. Fairly clean although a bit of noise from next door due to renovations. Above all, the best thing this hotel has is the Staff. 20/10 in customer service. That alone is enough reason to stay here again in the future. Every single staff member were fantastic and there service is hard to beat!"

"Great location and excellent base to visit Hanoi. Nice clean accommodation"

"We had a great stay at the Sheraton. After spending a few days in the Old Quarter, it was nice to get away from the hustle and bustle. We were well informed of the ongoing renovations and the resulting noise, but did not bother us at all. It's easy enough to catch a Grab taxi from the hotel. If possible, do have a meal at Hemispheres - an excellent way for us to wrap up our holiday. The breakfast buffet was phenomenal and your staff went above and beyond in their service. Thank you!"

"We stayed in the junior suite and it was very spacious, clean, large bathroom and the kitchenette was really good with convection microwave, cooke top and cooking utensils. Room service is aslo good if you need ice, iron, ironing board, etc. staff are very friendly and helpful too. Thanks. We enjoyed our stay."

"Staff are friendly and helpful. Hotel is Ok, limited dining. Good service for airport pick up and drop off."

"Attending a conference, I somehow ended up with a double booking for my 3-night stay. Hotel recognized that at check-in and I was told they would inquire on what happened and what could be done. Waited until my last day to inform me that they do not intend to refund me for double the charges. Whether this is property owner greed or poor management, this reflects very poorly on InterContinental. I intend to continue fighting the charges and I am outraged by the way I have been treated. "