Hotel Keluarga di Roslyn

"Always comfortable, and in a great area."

" Staff is great. Cleanliness great. Bars great. Ambiance great. Views amazing. The only negative were the room's fearures wasn't working. My initial room had sheer drapes that didn't open. 2nd room has lights that didn't work. 3rd room was good until a few hours in. The sheer drapes didn't close. But I understand things malfunction. The hotel was very accommodating. I will visit again. "

"We liked the location, for one night stay is fine, if you plan to stay more than one day you need a bigger room, otherwise the staff was friendly, room was clean and the place was quiet"

"Hôtel superbement bien placé ! Ma chambre avait une vue superbe sur New York. Personnel agréable. En revanche on sent que c’est « un hôtel de masse », comme une impression d’être à l’usine, surtout concernant la gestion du petit déjeuner ! On se sent pas chouchouté. Petit dej complet. Pas de room service."

"Need to renovation, the wall to thin you can hear your next door activity loudly. Room very dusty, bathroom exhoust very noisy. "

"Staff at desk nasty and rude. Elevators broken and my 80+ year old parents had to use 7 flights of stairs. The staff l, understanding the elevators were not their fault, they were rude and would you discuss a lower floor or future credit. Disappointing customer service."

"Great surrounding area but the rooms were honestly an 6.7/10"

"We were there for the bike ride. They were very cool about letting us keep our bikes In the room and the lobby until our room was ready. Didn’t understand the room lights at all! They were either all off or all all on. Staff was very friendly. One could hear the subway underneath the hotel which was interesting. I only know as I am a light sleeper. You have to love NY, noise 24/7 "