Search Hotels Near Roy O West Library, Greencastle

"When booking I was told I could park there free while traveling because when I returned in a few days I was staying again. Also I had a late arrival when I returned. I was told not to worry they would make sure the shuttle picked me up even though it would be just past their shift. He some to just remind them when I got there. When I did, I pretty much was called a liar because all their staff knows there is NO FREE PARKING it cost $5 per day and the shuttle will not by asked to stay a little you will have to find your own way back!"

"I chose this property based specifically on reviews, and we couldn’t believe the condition of the room. It was incredibly dirty. And not just a little dirty but as in there was garbage behind the sink, garbage under the beds, and soap scum and stickiness on the bathtub and shower. There was a HUGE gap in the door - at least 1.5 inch wide gap around the door so someone could easily fit a camera, a hand, etc in our room. We were 3 women traveling together and this was disconcerting. One of us had a medical emergency the first night and didn’t have an opportunity to speak to them about it. But the room was truly NOT cleaned. Had we had the opportunity, we would have requested a new room, and money back, that’s how dirty it was. And we are generally quite how key about this type of situation."

"Great place "

"We had a wonderful stay.Everything was perfect, we only have one minor complaint: all the lights were sterile cold. Warm lights would give the room a more pleasant atmosphere. Having said that, the lights switch off by themselves, which is a great energy saving solution. The check-in went really smoothly. It might be a problem for some that there’s no elevator. There are only two floors so if you have no health problems, it is fine. The staff was really very friendly. We can only recommend this place. Thank you for the experience!"

"The breakfast was better than a lot of free hotel breakfast and for the most part, the staff was friendly. The common areas were clean enough but our room left a bit to be desired. For example, you could see handprints in the dust above the lamp. The main issue that we had is that our room didn't get cleaned the entire 6 days that we stayed. The 3rd night, we went to the desk for clean towels. On the 5th morning we stoped by the desk on our way out to inquire why our room had not been cleaned all week. We were told that rooms are done twice weekly unless otherwise requested. We pointed out that both trash cans were full, we had a pile of dirty towels and were almost out of toilet paper. There were multiple people at the desk. They were all unapologetic but stated that our room would be done today. When we returned, one staff member stopped us and said that our room had been taken care of. When we got upstairs, we found our room almost exactly how we left it. Literally the ONLY thing that had been done is that the trash had been emptied. No clean towels, no more toilet paper, no beds changed or even just made. We were disappointed to say the least. If you're only staying a day or two, or are ok with no service, this place is ok for the price. "

"Good location, clean room."

"Nice hotel"

"yes "

"Very clean hotel with friendly staff"