Hotel Menerima Tamu LGBT di Royal Tunbridge Wells

"The check-in was good with no queues, however the person spoke really fast. We had dinner at the Japanese steakhouse and felt that the waiting service could be improved. We enjoyed the food. The breakfast had a good selection, and I liked the card on the table indicating that the table was occupied. They also came around with a small strawberry smoothie, which was a nice touch. The tables were cleared quickly."

"Clean room. Helpful staff"

"Excellent helpful staff, plenty of parking and very good facilities. Food /breakfast recommended. Air con in room great but made a noise every so often."

"My stay at the Mercure Hotel in Pembury was okay. My room was on the ground floor and adequate. The bathroom was very clean and cleaned for the three days that I stayed there. The bed was made and the room was clean daily and I have no complaints about it. The room was adequate for my needs.. The only slight grumble I have is that I did not find the staff very friendly. Sometimes there was nobody on reception at all and when I went to check out, I couldn’t see anybody around and was unable to...

"Unfortunately, the building is terribly inaccessible. There are doors every 30 feet without automated openers. Would be an awful place for anyone with lots of luggage or mobility restrictions."

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

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