Hotel Menerima Tamu LGBT di Ruemlang

"The woman that checked us in was super friendly! We went to old town Zurich for a few hours and when we came back our key did not work. There was someone different at the desk who told us it was locked because originally we were assigned a different room. She was rude and made it sound like it was our fault that our belongings were in that room. Even other guests were surprised. Front desk staff kindness is very important for guest experiences. I left my earbuds by accident and they...

"It was a good stay. Our room was clean and staff were friendly and accommodating specially at the reception. Breakfast was okay. For the price of 25CHF it was not worth it. Some food items were not even hot when they should be. The lady (staff) who was there last week was talking badly about a group of family who wasn’t even rude to her. She spoke spanish to her colleague badmouthing the family. She probably thought no one can hear and understand her but we did. That’s not professional but...

"KLOSTERZELLE als Zimmer, Ausstattung gut"

"Due to the brand of hotel, even though the room I paid was quite chip for my night, I still expected a 4* hotel service. It would be good that Expedia says clearly when there is a big security fee ... fortunately the casher/receptionist let me go in the room without the big fee, that I did not have! I am working for a humanitarian association, I was at the end of my trip, there were no money anymore... so all and all... the room was not great, but ok, the price was really great, but ok,... ohh...

"Personnel sympathique "