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Ulasan untuk Fairfield Inn & Suites by Marriott Russellville

2.5 out of 5
Fairfield Inn & Suites by Marriott Russellville
120 E Harrell Drive, Russellville, AR

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 236 dari 370 ulasan" "
Penilaian 8 - Bagus. 88 dari 370 ulasan" "
Penilaian 6 - Cukup Baik. 32 dari 370 ulasan" "
Penilaian 4 - Buruk. 7 dari 370 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 370 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ralph

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very spacious room
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Melody

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We arrived after a long day of travel , and we were greeted with smile ; the property smelled clean & and the decor was lovely; there was music & a manager’s happy hour in the dining area which was a plus ; the room was a nice size & the king bed was very comfortable! Bathroom was clean & well supplied; plenty of restaurants near by ; location was quiet & parking easy ; breakfast was decent & we liked the nice coffee bar . We’d definitely stay again!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mike

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michael, Canton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay. Staff at desk was very helpful pointing out some dining options. Room was very clean, and very comfortable. Breakfast was a touch better than your typical lobby breakfast. Area was clean and supplied. Would definitely stay here again if in the area.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean & relaxing along with good customer.
I checked in & when I got to the room the HVAC unit wasn’t working & there was an odor in the room. I went down stairs & spoke with Amanda at the front desk & she took care of it with a nice upgrade & moved me to a suite. I enjoyed my stay it was quiet & relaxing. I’ll definitely recommend & stay at Fairfield Inn & Suites again.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

STEVEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a great hotel. We enjoyed ot
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very accommodating
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

jarrod

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Great pool
Your picture had a hot tub in it, the hot tub was not available. The pool was great, finally a pool without cold water. The breakfast was average at best and the waffle maker wasn't working. The room was nice.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Juan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place with quality at a good price
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Melanie A

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Tina

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms were very nice and the staff was very friendly and helpful. The kids said this was the best breakfast ever….lol. I will be back again thanks
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM - Andrew pada tanggal 27 Nov 2023
Thank you so much! We appreciate hearing about how good our breakfast is. Can't wait for you to join us in the future!

10/10 Sangat Bagus

Michele

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Playoff stay
Really nice motel
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 1 Nov 2023
Thank you so much!

8/10 Bagus

Howard

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 1 Nov 2023
Thank you for your feedback.

10/10 Sangat Bagus

vijaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari GM pada tanggal 1 Nov 2023
Thank you for these wonderful scores!

8/10 Bagus

Justin

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari GM - Andrew pada tanggal 27 Nov 2023
Thank you so much for your review!

6/10 Cukup Baik

Richard W Lovejoy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
everything there was great, but checking in after driving over 300 miles and being told I had no room. was not my glad end to the day, took some time, but on your fault, it was settled
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Andrew Dodson pada tanggal 10 Okt 2023
I am sorry that there was a delay at check-in. However, this was not a mistake on our (the hotel's) end. When the reservation came through the 3rd party (expedia) it came through as the last name "II" and the first name "richardlovejoy". When we make reservations at the hotel, we are very clear and will repeat the information back to the guest, to prevent issues like this from happening. We just had someone who made a reservation for Russellville AL, instead of Russellville AR. We had a room for her fortunately, but we work diligently to prevent this.

6/10 Cukup Baik

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lack of service, I stayed for 4 days no room cleaning, I had to go to front desk for towels and toiletries and pick up trash bags so I could remove my own trash
Menginap 4 malam pada bulan September 2023
Tanggapan dari Andrew pada tanggal 8 Okt 2023
Thank you so much for bringing this to my attention. I checked our housekeeping logs and it looks like your room was serviced on the 1st of Oct. I am checking with the housekeeper who serviced your room and I will bring this review to her attention. As well as her supervisor!

6/10 Cukup Baik

gregory, Deland

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All great but we booked it based on the hot tub. Well it hasn’t worked in years….. other then that it was worth it, mini waffles help ease the no hot tub pain.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Andrew Dodson, General Manager pada tanggal 5 Okt 2023
Thank you so much for your review! Actually, we stopped advertising the hot tub when it had first become unusable. In fact, there was discussion of closing the pool all together to make more meeting room space. But after much discussion with Marriott, we are going to repair our hot tub and make it usable again! I don't know how long it will take, but the next time you come through, hopefully we will get a 5/5!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 1 Nov 2023
We appreciate your stay and giving us these wonderful scores!

10/10 Sangat Bagus

Christina

Menginap 2 malam pada bulan September 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review! We appreciate your feedback!

8/10 Bagus

Kari

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room (130) had a terrible smell.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review! Did you report this issue to the front desk during your stay? I'm sure the front desk would have been happy to move you to another room and even upgrade you to a room you were happy with. I have reported it to our maintenance and housekeeping team and they will check on this and fix this issue. Thank you for bringing it to our attention.

10/10 Sangat Bagus

Lois

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review! We appreciate your feedback!

10/10 Sangat Bagus

Robert and Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review!

10/10 Sangat Bagus

Billie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review!

6/10 Cukup Baik

ernesto

Tidak Disukai: Kebersihan
Prefiero no opinar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review! I understand you prefer not to give specifics, but we would love to know what we could do in the future to get that 3/5 to a 5/5.

10/10 Sangat Bagus

jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it’s a good hotel to choose
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your wonderful review!

10/10 Sangat Bagus

STEVEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very nice hotel. Clean and comfortable rooms and friendly people that work there.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Andrew pada tanggal 20 Sep 2023
Thank you so much for your review! I love reading this!

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Juni 2023

10/10 Sangat Bagus

dorothy

Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jonny

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

anita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, hotel in very nice condition
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jackie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was comfortable. It had no odor from cleaning products. Even though it said they had gluten free items for breakfast, the only thing they offered was a cheese omelet and the cheese was a piece of processed American. It would be easy to keep frozen gluten-free bread in case someone requested.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Gelonda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 5 malam pada bulan Maret 2023

10/10 Sangat Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was good
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Ivy legardye

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly, helpful staff and clean hotel.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Vanessa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay for one night! Bed very comfortable!
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

LeAnn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Met all expectations
Menginap 5 malam pada bulan Februari 2023

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable and accommodating.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

linda

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Roland

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari GM - Andrew pada tanggal 27 Nov 2023
Thank you so much!

10/10 Sangat Bagus

Vickie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Andy pada tanggal 26 Jan 2023
Thank you for the score! Our staff loves seeing we ranked 10/10!

10/10 Sangat Bagus

Koren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and wonderful service!
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Andy pada tanggal 26 Jan 2023
Thank you so much! We are so glad to hear this!

10/10 Sangat Bagus

Linda

10/10 Sangat Bagus

Tracey, Dunchurch

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Body Wash was empty
Menginap 1 malam pada bulan November 2022
Tanggapan dari FFIS pada tanggal 10 Nov 2022
Wow! what a wonderful review, five stars. On behalf of the entire hotel team, I want to thank you for sharing about experience at the Fairfield by Marriott.I would like to extend on behalf of our entire organization our gratitude for your continued patronage. Your comment's regarding our business is most appreciated.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bagus

Carey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a leisure stay so we did breakfast later, food was cool and dried out. It seems when you book with an outside agent they give you their handicap rooms, awkward bath/shower usage.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari FFIS pada tanggal 8 Okt 2022
Dear Ms. Carey,Thank you for choosing the Fairfield by Marriott Russellville. We appreciate that there are many competitive businesses to ours and therefore we are delighted that you visited us. This is all the more reason why we are very saddened that you did not have the positive experience that you and all of our guests deserve. Rest assured that we will continue to strive to see that others do not have your regrets. By the way, we only assign room types that are booked by the third party not any different, we do not differentiate. Please ask front desk to change the room type if handicap room is not needed.

10/10 Sangat Bagus

Bobbee

Menginap 1 malam pada bulan September 2022
Tanggapan dari FFIS pada tanggal 24 Sep 2022
Thank you for choosing the Fairfield by Marriott, Russellville.We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our guests and especially those willing to provide their positive perspective with the online world and beyond. Please revisit us soon and often.

10/10 Sangat Bagus

Courtney

Menginap 1 malam pada bulan September 2022
Tanggapan dari FFIS pada tanggal 24 Sep 2022
Thank you for choosing the Fairfield by Marriott, Russellville.We are honored by the review you posted about your experience with us. While we are constantly told face to face how much guests enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.