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Ulasan untuk Motel 6 Russellville, AR

2 out of 5
Motel 6 Russellville, AR
215 W Birch St, Russellville, AR

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 42 dari 304 ulasan" "
Penilaian 8 - Bagus. 81 dari 304 ulasan" "
Penilaian 6 - Cukup Baik. 76 dari 304 ulasan" "
Penilaian 4 - Buruk. 57 dari 304 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 304 ulasan" "

6,2/10

Kebersihan

6,8/10

Staf & layanan

5,4/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jennifer

Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
We're so glad that you enjoyed your stay! We hope you'll stay again to give us a chance to earn 5 stars! Have a wonderful day!

6/10 Cukup Baik

Constance

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We came for the eclipse. It was convenient, and the least expensive of all the hotels in the area even though $500 of night seemed Too much for a hotel that did not provide a blow dryer for your hair. But it was clean convenient and the people were extremely friendly in a safe area.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 13 Apr 2024
We are so sorry that you did not have a more positive experience! We do provide hair dryers upon request, don't hesitate to reach out to us in the future at the front desk! We do hope you'll stay again soon for an improved experience!

4/10 Buruk

Lawrence

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We were charged over $400 for a room that wasn’t worth $100; solar eclipse price gouging.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 13 Apr 2024
We are so sorry that you had a negative experience during your stay! We do hope you'll stay with us again soon for an improved experience!

10/10 Sangat Bagus

Douglas

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 20 Apr 2024
We're so glad that you enjoyed your stay! We hope you'll stay with us again soon and wish you a wonderful day!

10/10 Sangat Bagus

Kaleayah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 30 Mar 2024
We're so glad that you enjoyed your stay!

4/10 Buruk

Barry

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 9 Mar 2024
We're so sorry that you did not have a 5 Star experience! We do hope that you'll stay with us again soon for an improved experience!

2/10 Sangat Buruk

Connie

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We didn’t even stay because they have bed bugs
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 12 Jan 2024
Sorry for the confusion, but according to our records you never stayed on the property at all. I'm not sure if you confused our establishment with another but we do hope you have a great day and sorry for this confusion.

2/10 Sangat Buruk

Michael

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bathroom was dirty hair all in shower. No shampoo to wash your hair, no coffee pot. Or a blow dryer. Freezing cold in the room took hours to heat up. You couldn't park our car near our room as there's no access to. Would never stay there again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 12 Jan 2024
We are so sorry to hear you did not enjoy your stay with us! I'll be speaking with Housekeeping about your shower issue. As for your other issues, the rooms aren't heated unless a guest is in them, we do not offer shampoo or coffee pots so we can pass the savings onto you, and blow dryers are available upon request with the front desk. Unfortunately it is impossible to accommodate every parking request to be in front of their rooms but we do hope you'll have a wonderful day!

8/10 Bagus

Jacklyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The whole experience was very pleasant and peaceful
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 8 Jan 2024
Hi JacklynThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Sangat Bagus

Jodi

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 12 Jan 2024
We're so glad you enjoyed your stay!

2/10 Sangat Buruk

Bobby

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 12 Jan 2024
We're sorry you didn't enjoy your stay with us! We hope you'll stay again soon for an improved experience!

10/10 Sangat Bagus

Carolyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly clean great location
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 28 Okt 2023
We're so glad you enjoyed your stay with us! We hope to see you again soon when you are in the area and wish you a wonderful day!

8/10 Bagus

Glenn

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 17 Nov 2023
We're so glad that you enjoyed your stay! We hope you'll visit us again soon!

10/10 Sangat Bagus

Ivette Alexandra

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 17 Nov 2023
We're so glad that you enjoyed your stay! We hope you'll visit us again soon!

10/10 Sangat Bagus

Jerry

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 17 Nov 2023
We're so glad that you enjoyed your stay! We hope you'll visit us again soon!

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything in the room seemed to be in good working order.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 13 Okt 2023
We're so glad you enjoyed your stay! We do hope you'll visit us again soon and thank you for choosing Motel 6!

4/10 Buruk

Maximus

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Probably should check if the room is available before offering a non smoking unit
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 9 Okt 2023
Hi Maximus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bagus

Bobby

Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 30 Sep 2023
We are so glad that you enjoyed your stay with us! We do hope that you'll stay with us again soon for a chance to improve your score with us! Thank you for choosing Motel 6 and have a great day!

10/10 Sangat Bagus

larry

Disukai: Staf & layanan, kondisi & fasilitas properti
it’s a motel 6 simple comfortable relaxing
Menginap 1 malam pada bulan September 2023
Tanggapan dari Management pada tanggal 8 Sep 2023
We're glad that you enjoyed your stay! We hope to see you again soon and thank you for choosing Motel 6!

6/10 Cukup Baik

Jason

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Management pada tanggal 1 Sep 2023
We're sorry that you did not have a 10/10 experience! We do hope you'll visit us again soon so that we can have a chance to improve this score! Thank you for choosing Motel 6 and have a great day!

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was easy to get to. Friendly staff. Very clean and comfortable and excellent rates!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Agu 2023
Hi Sharon,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Cukup Baik

Heather

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Infested with roaches
The rooms were on first glance clean. It took the lights being turned down for the cockroach infestation to be apparent. I didn’t even stay the night. The desk clerk seemed like that happens all of the time. He was very polite just resigned to the fact that the place is “less than hygienic” as the hotels.com support lady stated.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 27 Jul 2023
We are so sorry that you did not enjoy your stay with us! We thank you for reaching out with your concerns and we will be addressing them immediately. I'll be bringing up this issue with my housekeepers so we can rectify it. We do hope you'll have a wonderful day and thank you for choosing Motel 6!

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Management pada tanggal 11 Jul 2023
We're so glad that you enjoyed your stay! We do hope you'll visit us again soon and thank you for choosing Motel 6!

4/10 Buruk

John

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 27 Jul 2023
We are so sorry that you did not enjoy your stay! Please reach out to us at the front desk during your stay so that we can try to rectify the situation immediately. We do hope you'll stay with us at a future date for an improved experience and thank you for choosing Motel 6!

10/10 Sangat Bagus

Desirae

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a pool
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 4 Jul 2023
We're so glad that you enjoyed your stay!

2/10 Sangat Buruk

Jason

Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 23 Jul 2023
We are so sorry that you had such a negative experience! Please feel free to reach out to us and let us know what you did not like so that we can improve it for future stays! Thank you for choosing Motel 6 and have a wonderful day!

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 25 Jun 2023
We're so glad you enjoyed your stay! We hope you stay with as again soon and thank you for choosing Motel 6!

8/10 Bagus

Alanah

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Kondisi & fasilitas properti
My toilet didn’t stay on the ground and a worker walked into my room without knocking. My AC also didn’t work so I had to purchase a box fan. It was a good option for last min emergency but wouldn’t do it again
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 23 Jun 2023
We're so sorry that you had a negative experience with us! I'll pass on your complaints to our team so we can address your issues and we do hope you'll stay with us again soon!

4/10 Buruk

Paula

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bad weekend made worse.
Water under the flooring, so when you stepped on the floor, water seeped out between the planks. Tiffany tried to help, moved us to another room. (The only empty room in the hotel) Similar but not as much with the water on the floor.. We just put towels down to walk on. floor. They did come in and do something to make it a little drier. No coffee pot in the room. Coffee in office was not at times we were told. One day we understand due to tornado clean up. Coffee was horrible. In between the buildings by the pool smells like cat urine. Had one iron and no ironing board for the whole hotel. I want to be clear TIFFANY was wonderful. The guy who took over from Tiffany in the morning was gruff.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 23 Jun 2023
We're so sorry that you had a negative experience with us! I'll pass on your complaints to our team so we can address your issues and we do hope you'll stay with us again soon! I also wanted to let you know we DO have ironing boards available, I think Tiffany may not have been aware of this so I'll let her know and we are glad that she was able to provide you with excellent service!

8/10 Bagus

Michael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was fine
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 14 Jun 2023
We're so glad you enjoyed your stay! We hope to see you again soon and thank you for choosing Motel 6!

10/10 Sangat Bagus

Diane L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The cats are annoying. Otherwise a nice place.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 11 Jun 2023
We're so glad you enjoyed your stay! We hope you'll visit us again soon and thank you for choosing Motel 6!

8/10 Bagus

Tony

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 4 Jul 2023
We hope you'll visit us again soon so that we can get that 5 out of 5! Have a great day and thank you for choosing Motel 6!

10/10 Sangat Bagus

Billy Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 11 Jun 2023
We're so glad you enjoyed your stay! We hope you'll visit us again soon and thank you for choosing Motel 6!

6/10 Cukup Baik

Elizabeth

Bepergian bersama keluarga
Disukai: Staf & layanan
The rooms were clean but run down. It’s right on the freeway so it’s very noisy. Very nice staff.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Management pada tanggal 11 Jun 2023
We're so sorry that you had a negative experience with us, we do hope you'll join us again soon for an improved experience!

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 26 Mei 2023
We're so glad that you enjoyed your stay! We do hope you'll visit us again soon when you are in the area and thank you for choosing Motel 6!

6/10 Cukup Baik

Merry Carroll

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Management pada tanggal 12 Mei 2023
Thank you for leaving a review of our property! We strive to have 5 out of 5, so we do hope that you'll visit in the future so we have a chance to improve your rating! Thank you for choosing Motel 6 and have a wonderful day!

6/10 Cukup Baik

Lynn

Bepergian dalam rombongan
Disukai: Staf & layanan
The property didn’t give our standard amenities like shampoo. My room wasn’t cleaned for 2 days. But the water was hot, the bed was comfortable and the hotel was very quiet.
Menginap 4 malam pada bulan April 2023
Tanggapan dari Management pada tanggal 6 Mei 2023
We are so sorry that you had issues during your stay! As a way to keep cost down we do not provide any bathroom items other than soap and toilet paper. This allows us to keep our rooms at a much lower cost than our competitors! I will however bring up your issue with housekeeping as multi-night stays only clean every other day, but your room definitely should have been cleaned before the two day mark. We do hope you'll visit us again soon for an improved experience and thank you for choosing Motel 6! Have a great day!

2/10 Sangat Buruk

James, Burlington

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
DO NOT STAY. There were roaches through the room. When they crawled in a bag and on a bed, we left for another hotel in town.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Management pada tanggal 22 Mar 2023
We are so VERY sorry for your experience during your stay!! I will have the room quarantined and treated immediately. Did you reach out to us at the front desk to have this resolved during your stay? Please do not hesitate to reach out to us during your stay so we can resolve these issues. We do hope you'll have a great day and thank you for choosing Motel 6!

4/10 Buruk

Cecil

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Worth the money except the roaches and no air. Won’t come back again
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Management pada tanggal 17 Mar 2023
We are so sorry that you had such a negative time during your stay!! I'll be sure to have the room you stayed in quarantined immediately to be treated and have the air looked at. Please don't hesitate to reach out during your stay so that we can get you a different room that is pest free and with working heating and cooling units. We do hope you'll have a wonderful day and thank you for choosing Motel 6!

4/10 Buruk

Carie

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I checked in at 9 pm and left before midnight. The tv did not work. Went to office he put new batteries in remote. Still didn’t work. Decided to go to bed so laid down with small light on and roaches started coming out. Couldn’t stand it. Two I seated off bed and decided I couldn’t stay there so got in car and drove 3 hours home. Just got home
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Management pada tanggal 23 Des 2022
We are so very sorry that you had such a negative time during your stay! Please do not hesitate to approach the front desk for any and all issues during your stay so that we can correct them at the time. I'll be reaching out to our maintenance team to quarantine your room and the ones around it for treatment. We do hope you'll have a wonderful day and thank you for choosing Motel 6!

6/10 Cukup Baik

Toshio

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

LaSandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
Nice reasonable room
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 11 Nov 2022
We are so happy that you have enjoyed your stay with us! We do hope you'll visit us again soon and thank you for choosing Motel 6!

8/10 Bagus

Patrick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was ok. Shower was painfully small.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 1 Nov 2022
We are glad that you enjoyed your stay! Thank you for reaching out about the shower size, we are currently updating the rooms and I will be glad to let them know and see if we can expand the size.

8/10 Bagus

Vincent

Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Chasity

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 30 Okt 2022
We are so sorry that you had such a negative experience during your stay! Please visit us in the office during your stay so that we can attempt to fix any issues that you have at that time. We do hope you'll visit us again soon for an improved experience and thank you for choosing Motel 6!

8/10 Bagus

Nichole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not a bad stay
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Management pada tanggal 9 Okt 2022
We are glad that you had a good stay with us! We hope you'll visit us again soon when you are in the area and thank you for choosing Motel 6! Have a wonderful day!

10/10 Sangat Bagus

Raul

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2022

2/10 Sangat Buruk

Chris

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Smelly and low water pressure...
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Management pada tanggal 2 Sep 2022
We are so sorry that you had such a negative time with us! We are working on property updates so please come back by when you get a chance for an improved experience once we are done!

8/10 Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Management pada tanggal 29 Jul 2022
We're so glad that you enjoyed your stay with us! We do hope you'll come see us again soon when you are in the are! Have a wonderful day and thank you for choosing Motel 6!

4/10 Buruk

thanh

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms are smell of smoke even when I requested for a non-smoking room.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Management pada tanggal 8 Jul 2022
We are so sorry that you had such a negative experience during your stay! We will reach out to the housekeeping team about this situation to avoid it in the future and we do hope that you will have a wonderful day!