5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Check availability

Reviews of Jumeirah Saadiyat Island Abu Dhabi

5 out of 5
Jumeirah Saadiyat Island Abu Dhabi
Saadiyat Island, Abu Dhabi, Abu Dhabi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 235 reviews" "
Rating 8 - Good. 37 out of 235 reviews" "
Rating 6 - Okay. 8 out of 235 reviews" "
Rating 4 - Poor. 6 out of 235 reviews" "
Rating 2 - Terrible. 4 out of 235 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

luxmy

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024
Response from Jumeirah Saadiyat Island Resort team on 22 Apr 2024
Dear Guest,Thank you for rating your experience with us at Jumeirah Saadiyat Island Resort! We are glad you enjoyed your overall experience and hope to welcome you again soon.Best Regards,Jumeirah at Saadiyat Island Resort team

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for a calm relaxing holiday. The staff are extremely helpful and the service is excellent.
Stayed 6 nights in Mar 2024
Response from Jumeirah Saadiyat Island Resort team on 18 Mar 2024
Dear Andrew,Thank you very much for your wonderful review of our hotel.It was a pleasure to have you as a guest, and we are delighted to hear you had a fantastic time with us. I'm glad to hear that our team was able to help you throughout your stay.We hope to welcome you back again sometime soonBest Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Sharon, Tunbridge Wells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the beach Great food and staff Will come back
Stayed 10 nights in Mar 2024
Response from Jumeirah Saadiyat Island Resort team on 14 Mar 2024
Dear Sharon,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Gianpaolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Jumeirah Saadiyat Island Resort team on 21 Mar 2024
Dear Guest,Thank you very much for the 5 star rating.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, fantastic standard and great staff - highly recommended!
Stayed 6 nights in Feb 2024
Response from Jumeirah Saadiyat Island Resort team on 16 Feb 2024
Dear Graham,Thank you very much for a great review at Jumeirah Saadiyat Island Resort.We work hard to offer high quality, fast and efficient service to every guest as we value your time. We are pleased to know that the team was able to accomplish that for you.We look forward in welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time. We travelled with our two kids and the kids club was so clean and modern. The staff were so friendly and the property was stunning and well located. The breakfast service was so well organised and the selection was wide. There were plently of spaces on the beach and we managed to spot a wild dolphin.
Stayed 5 nights in Feb 2024
Response from Jumeirah Saadiyat Island Resort team on 15 Feb 2024
Dear Siobhan,Thank you very much for a great review at Jumeirah Saadiyat Island Resort.We work hard to offer high quality, fast and efficient service to every guest as we value your time. We are pleased to know that the team was able to accomplish that for you.We look forward in welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

6/10 Okay

MOHAMMED

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room insulation is bad Room service is very slow and takes a long time Some of the staff are not friendly
Stayed 2 nights in Feb 2024
Response from Jumeirah Saadiyat Island Resort team on 12 Feb 2024
Dear Mohammed,Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Andrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jumeirah Saadiyat Island Resort team on 6 Feb 2024
Dear Andrey,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

6/10 Okay

Tim

Liked: Staff & service, room comfort
Disliked: Cleanliness
Poor start but ended ok.
First, they didn’t even know about the platinum membership perks even tho they are a VIP hotel. We didn’t get a room upgrade which is ok but the room we did have had some issue. First the duvet had stains so we asked if they could change it. They did change it but left the first blanket in the room. The coffee mugs were also first so we needed them changed. Finally the tv wasn’t working so we needed someone to come and get it working. The manager did accommodate us for a free brunch which definitely helped improve our stay and overall the staff was nice. Just hate to see those kinds of issues for a 5 star hotel.
Stayed 2 nights in Jan 2024
Response from Jumeirah at Saadiyat Island Resort team on 29 Jan 2024
Dear Tim.Thank you for choosing Jumeirah Saadiyat Island Resort and taking a moment to share your experiences with us!It saddens to see that your recent stay with us was not up to your expectations.We wish we could have had the opportunity to address your concerns during your visit as we continually work on improvement and new ideas.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Abu Dhabi.Best Regards,Jumeirah at Saadiyat Island Resort team

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Jumeirah Saadiyat Island Resort team on 29 Jan 2024
Dear Daniel,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

8/10 Good

Fiona

Stayed 3 nights in Jan 2024
Response from Jumeirah Saadiyat Island Resort team on 26 Jan 2024
Dear Fiona,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Ahmed Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday to remember
It was brilliant and couldnt have asked for more!! The team of guest relation did the needed to celebrate my wifes virthday, the staff upgraded our room and complimentary breakfast. It was a birthday to remember
Stayed 1 night in Jan 2024
Response from Jumeirah Saadiyat Island Resort team on 24 Jan 2024
Dear Ahmed,Thank you very much for a great review at Jumeirah Saadiyat Island Resort.We work hard to offer high quality, fast and efficient service to every guest as we value your time. We are pleased to know that the team was able to accomplish that for you.We look forward in welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

janet

Stayed 7 nights in Jan 2024
Response from Jumeirah Saadiyat Island Resort team on 24 Jan 2024
Dear Janet,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Anette M

Stayed 4 nights in Jan 2024
Response from Jumeirah Saadiyat Island Resort team on 22 Jan 2024
Dear Anette M,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

David Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, luxury, luxury.
Stayed 8 nights in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 10 Jan 2024
Dear David,Dear David,Thank you very much for the perfect 5.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a nutshell, we will be back next year. Best vacation ever!!!!
Stayed 8 nights in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 2 Jan 2024
Dear Alistair,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Lewis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing . Staff were very helpful ! Easy check in hotel spotless & food was fab . Nothing to be negative about all Wonderful manager Mohammed who went above and beyond for us .
Stayed 9 nights in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 2 Jan 2024
Dear Lewis,Thank you very much for your wonderful review of our hotel.It was a pleasure to have you as a guest, and we are delighted to hear you had a fantastic time with us. We hope to welcome you back again sometime soonBest Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel on the ocean with great staff. Great proximity to Yas Island and museum.
Stayed 5 nights in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 18 Dec 2023
Dear Gregory,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 18 Dec 2023
Dear Tommy,Thank you very much for the perfect score.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Abdelmajid

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and property. Will definitely be staying here again.
Stayed 1 night in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 6 Dec 2023
Dear Abdelmajid,Thank you very much for a great review at Jumeirah Saadiyat Island Resort.We work hard to offer high quality, fast and efficient service to every guest as we value your time. We are pleased to know that the team was able to accomplish that for you.We look forward in welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Mallika

Stayed 3 nights in Dec 2023
Response from Jumeirah Saadiyat Island Resort team on 11 Dec 2023
Dear MalikaThank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Exceeded expectations
Unbelievable experience. Service was excellent and property was gorgeous. Staff always went above and beyond.
Stayed 2 nights in Nov 2023
Response from Jumeirah Saadiyat Island Resort team on 6 Dec 2023
Dear Annie,Thank you for choosing us for your staycation and for taking time to share your current experience with us.We are so glad to hear that you have enjoyed your stay with us. We appreciate your kind words regarding your stay.Looking forward to welcoming you back to our hotel.Sincerely,Jumeirah Saadiyat Island Resort team

4/10 Poor

Anthony

Stayed 1 night in Oct 2023
Response from Jumeirah at Saadiyat Island Resort team on 3 Nov 2023
Dear Anthony,It is our aim to satisfy every single guest who stay at our Hotel and I truly regret that you felt disappointed on this occasion. I hope your recent experience with us will not marj your opinion of our Hotel as we would welcome the opportunity to be of service in the future.Best Regards,Jumeirah at Saadiyat Island Resort team

10/10 Excellent

Alexey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jumeirah Saadiyat Island Resort team on 18 Oct 2023
Dear Alexey,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Dina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and it has one of the best beaches in the UAE. It is really clean and people are friendly and nice. Check in was bad. We were given a wrong room. We had to go back to reception and they had to check, which wasted quite some time. Also our room was not upgraded but they gave us complementary breakfast to make up for the room mixup
Stayed 3 nights in Oct 2023
Response from Jumeirah Saadiyat Island Resort team on 11 Oct 2023
Dear Dina,Thank you for choosing Jumeirah Saadiyat Island Resort.as your preferred destination.We are extremely delighted to receive such a positive feedback from your end and that out facility was able to meet your expectations. Your aforementioned comments have been transferred to the concerned department and corrective actions have been taken.Guest like you who keep giving us valuable feedback are what gives our team members the inclination to enhance further our guest experience and provide treasured times.On behalf of our entire staff here at Jumeirah Saadiyat Island Resort., we thank you and we hope to see you again.Best Regards,Jumeirah Saadiyat Island Resort Team

10/10 Excellent

Verified traveller

Stunning hotel, amazing staff and services
The upgraded suite was stunning, the team kindly left us some goodies. The staff were amazing, definitely one of the best experiences I’ve had
Stayed 1 night in Oct 2023
Response from Jumeirah Saadiyat Island Resort team on 10 Oct 2023
Dear Guest,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Jumeirah Saadiyat Island Resort team on 3 Oct 2023
Dear Charles,Thank you very much for the perfect 5.We look forward to welcoming you again soon.Best Regards,Jumeirah Saadiyat Island Resort team

10/10 Excellent

Ramzi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Loved the staff service and attention to detail. The restaurants were great. Someone in our group was in a wheelchair and we had kids. The hotel facilities was accomodative for both and the staff were trained well trained. I woukd definitely stay there again. Loved it. Loved it. Loved it.
Stayed 1 night in Sep 2023
Response from Jumeirah Saadiyat Island Resort on 20 Sep 2023
Dear Ramzi,Thank you for choosing us for your staycation and for taking time to share your current experience with us.We are so glad to hear that you have enjoyed your stay with us. We appreciate your kind words regarding your stay.Looking forward to welcoming you back to our hotel.Sincerely,Jumeirah Saadiyat Island Resort

10/10 Excellent

Narae

Stayed 2 nights in Aug 2023
Response from Jumeirah Saadiyat Island Resort on 28 Aug 2023
Dear Narae,Thank you very much for the perfect 10.We look forward to welcoming you again soon.Best Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 23 Aug 2023
Dear David,Thank you very much for the perfect five.We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 4 nights in Jul 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Guest,Thank you very much for the perfect 10.We look forward to welcoming you again soon.

2/10 Terrible

Asif

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was not properly described. It was not ocean view and was ground floor garden view. Very disappointed to pay too dollars for this ground floor room.
Stayed 2 nights in Jul 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Asif,Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed.

2/10 Terrible

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service and foof is terrible , not VIO treament not even they give me a late checkout, I will never come back
Stayed 2 nights in Jul 2023
Response from Best Regarda, Jumeirah at Saadiyat Island on 10 Aug 2023
Dear Martha,Your feedback is critical to our efforts to raise our service standards.Please accept my heartfelt apologies for any inconveniences you may have encountered during your recent stay. Rest assured that your comments have been forwarded to the appropriate department manager, who will address them and take appropriate action.

10/10 Excellent

Hamed

Stayed 2 nights in Jul 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Hamed,Thank you very much for the perfect 10.We look forward to welcoming you again soon.

8/10 Good

mohammad a, santa barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway hotel for families and couples
Stayed 2 nights in Jun 2023
Response from Jumeirah Saadiyat Island Resort on 6 Jul 2023
Dear Mohammed,Thank you for sharing your feedback. Thank you for all your kind comments and we look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

yousef

Stayed 2 nights in Jun 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Yousef,Thank you very much for the perfect 10.We look forward to welcoming you again soon.

10/10 Excellent

Nikita

Stayed 2 nights in Jun 2023
Response from Best Regards, Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Nikita,Thank you very much for the perfect 10.We look forward to welcome you again soon.

10/10 Excellent

Andrea

Stayed 1 night in Jun 2023
Response from Jumeirah Saadiyat Island Resort on 10 Aug 2023
Dear Andrea,Thank you very much for the perfect 10.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

ERAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Jun 2023
Response from Jumeirah Saadiyat Island Resort on 16 Jun 2023
Dear Eran,Thank you very much for the perfect score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

jane

Liked: Cleanliness, staff & service
Excellent location on beach. Annoying how far the ladies restroom is currently from the beach- having to go into main building and through restaurant.
Stayed 1 night in Jun 2023
Response from Jumeirah Saadiyat Island Resort on 16 Jun 2023
Dear Jane,Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Best Regards,Jumeirah Saadiyat Island Resort

8/10 Good

CAMILLE

Stayed 2 nights in May 2023

8/10 Good

fatima

Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear John,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

Pierre

Stayed 2 nights in May 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear Pierre,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

Motasem

Stayed 1 night in May 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear Motasem,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

10/10 Excellent

hatem

Stayed 6 nights in Apr 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear Hatem,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

8/10 Good

Veronika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location of the hotel is great. By taxi you can get everywhere within 20-30min. Hotel has clean, has beautiful beach with a soft sand and offer pretty good services on the beach (bar service, complimentary water, towels, sunbeds… They even have a toys for kids to play with them in the sand). Pool area is really nice, with a bar, sunbeds and clean water in the pools. Food at White restaurant was really delicious. Morning service at the breakfast was really busy, therefore you have to wait a little bit for a coffe etc. Rooms are clean and spacious. We asked for a kids step stool for our 3years old son in the evening. They told us they will bring it the next day but they never did. The reception team was kind of condescending (to be exact 2 of them I have dealt with). They did what they had to do, but the attitude was there. I had a feeling that I was bothering the lady during our check in and she was holding her eyes not to roll them really badly. Other staff besides 2 receptionists was really great, helpful. After our stay I noticed a discrepancy in the invoice, so I emailed the hotel (jsiinfo@jumeirah.com) asking for explanation. Did not received an answer yet (after 2 days). Before they were answering emails within hours. So be carefull with the invoice at the end of your stay and double check it. They act nice and interested when they want your money. The minute they got it, they loose interest.
Stayed 5 nights in Apr 2023
Response from Jumeirah at Saadiyat Island Resort on 16 May 2023
Dear Veronika,Thank you for staying at Jumeirah at Saadiyat Island Resort during your recent visit to Abu Dhabi and for taking the time in writing a review on Expedia. Your comments are much appreciated.We are sure that many of travelers, whether leisure or business, will benefit from your review.We are looking forward to welcoming you back in the near future.Best Regards,

10/10 Excellent

BRETT

Stayed 1 night in Apr 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear Brett,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort

8/10 Good

Melanie Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

richard

Stayed 11 nights in Mar 2023
Response from Jumeirah Saadiyat Island Resort on 19 May 2023
Dear Richard,Thank you very much for the perfect 10 score.We look forward to welcome you again soon.Best Regards,Jumeirah Saadiyat Island Resort