Hotel Keluarga di Sabana Westpunt

"Thank you"

"Overall, we had a good stay at Kunuku Aqua Resort. The cleanliness was good, and the resort felt well maintained. The amenities were average, but the new water park was amazing and definitely the highlight for kids — they had a great time! The food and drinks could use some improvement, as there wasn’t a lot of variety and the quality could be better. Still, it’s a nice family-friendly place, especially if you’re traveling with children.”"

"Horrible customer service , I advise to watch reviews off of Expedia . They are money hungry and from reviews off Expedia people say they charge extra for everything, air condition you have to watch usage or you going to be knocked with a bill. I had some issues where I was called to service ( my country ) I asked to switch dates nobody found it gracious to switch dates for me . They totally took my money and insisted the booking was non refundable . I get it but to push the dates back. Those...

"We had a fire alarm two nights back to back. The bed was uncomfortable"

"We booked a long-term stay for December 2025 through January 2026 for our wedding, honeymoon, and winter break. On December 30, 2025, housekeeping entered our cottage and left the door open. Our dog escaped during this time. We were not notified for approximately two hours. The property owner did not contact us directly or provide an incident report. Our dog, Pax, has been missing since that date. As of writing this review, it has been 34 days. The property also had multiple maintenance issues...