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Overall very clean rooms, service is great. The only thing I can say it needs improvement is the sofa bed, it is very uncomfortable.
Francisco
Stayed 1 night in May 2024
Response from Rita on 20 May 2024
Thank you for taking the time to provide us with your feedback, I do apologize for the sofa bed. We will be sure to share your concerns with our operations team.
Pet fee should be better advertised before booking. The dog's stay was more expensive than ours.
Erik
Stayed 1 night in Feb 2024
Response from FD on 14 Feb 2024
Thank you for your feedback, we will work with our booking entities to ensure the pet fee is disclosed much more clearly. We do hope your hotel stay was comfortable.
Thank you for taking the time to review your stay, we see we did not meet the expectations you have come to expect from the Residence Inn brand. We hope you give us another chance when your travels bring you back to the Davis area.
Our stay was very comfortable and perfect for a couple. Having a bedroom separate from the living room and the kitchen was exactly what we like. The extra cost was minimal and well worth it.
James
Stayed 5 nights in Dec 2023
Response from Rita on 8 Jan 2024
Thank you for taking the time to provide us with your feedback! We look forward to welcoming you back!
10/10 Excellent
Kevin
26 Dec 2023
Kevin
Stayed 1 night in Dec 2023
Response from FD on 8 Jan 2024
Thank you for taking the time to provide us with your feedback, we look forward to serving you again.
Thank you for taking the time to provide us with your feedback, we look forward to serving you again.
2/10 Terrible
Ron Chuwdry
16 Dec 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Property location is good staff and the service worst I ever have rude. I’m not friendly, very unfriendly I mean people working there. I would never recommend anyone to stay here. They’ll have a bad experience 👎👎👎
Ron Chuwdry
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Dec 2023
Our sincere apologies for your experience, please know we have shared your feedback with our team to ensure we learn from it.
The registration staff were amazing. So genuinely kind and helpful. The room was spacious and clean. The breakfast was nice. The fact that you could also order food on-site throughout the day was a bonus. My only recommendation is to have more essentials in the store, like toothbrushes, toothpaste, and deodorant. (I forgot my deodorant. Lol)
Gwendolyn
Stayed 2 nights in Oct 2023
Response from RI Team on 24 Oct 2023
Thank you for taking the time to rate your stay with us! We look forward to serving you again.
Excellent stay. congratulations to the lady who serves breakfast, she makes you feel at home.
Excelente estadía. felicitaciones a la Sra que atiende durante el desayuno te hace sentir como en casa.
Loved the overall property. Really dislike hide-a-beds and this was no exception. We had three adults and one child. I slept on the hid-a-bed and left with a backache. The desk kindly offered a duvet which helped but not enough.
Everything veas awesome
I would encourage the welcome message on the tv to include the correct guest name.
I am big on confidentiality my screen had other guest names on my screen.