B&B in Saint Mary

"Hotel Sago Palm exceeded our expectation. To be clear my family usually stays at 4/5 star all inclusive resorts, its something we budget for and look forward to. We decided to take a chance on Hotel Sago Palm after seeing a few photos on Expedia. We were not disappointed. Yes, this is a small hotel. Yes, it does not have its own entertainment staff. Yes it has no grounds as such - but we knew all of that going in so it didn't come as a surprise. We're accustomed to contemporary design along with modern furniture and fixtures. All boxes checked. Hotel Sago Palm appears to be recently built and it is clear the owners appreciate finer fixtures and decor. That's very important to us. So everything worked smoothly. Hot water, A/C, in-room safe, WiFi, 48" TV, lighting fixtures - all modern and tasteful. The room is laid out logically and comfortable enough for a couple or small family. King bed, night tables, reading lights, desk, refrigerator, mirrored closet (with bathrobe, 2 slippers, ironing board and iron) along with an enclosed patio with a table and 2 chairs. From our upper deck room the enclosed patio glass window opened at waist height onto the pool deck. If you're nimble enough you could climb out of the room onto the deck. If not, the view was pleasing enough. Everywhere was clean and well-kept. Good complimentary breakfast. Helpful staff. Hilarious bar tender. Limited parking. No gardens. No views, but a great choice for a clean, modern stay in the heart of Ochi."

"The lagoon was amazing. So peaceful and picturesque. "

"Stayed for a few days and had an amazing experience. The hotel is aesthetically pleasing, everything is perfectly done, from the lobby to the room. Close proximity to a lot of “things to do” on your Kingston list, would definitely recommend. Can’t wait for my return stay."

"Room clean, bedding clean amenities good one stained towel not good,, bathroom needed a better finish eg polish, shower seal to show came away allowing water to flow on the floor slip hazard, balcany furniture needed cleaning not cleaned after make over. Tv did not work for the whole stay visited by atleast 9 maintenace men still no joy, coffee maker did not work after attempt with 3 coffee machines it was the socket faulty. The staff overall where very polite and tried to assist, bar staff great. No general information in bedroom everything allegedly on app. This was not successful for me incorrect info given to access wifi, correct info given 4 days later. Several teething issues spoiled the experience. Friday evening 3rd april theatre was fab. Room service was good when used. The grand reopening could of been much better. A beautifull room and hotel i just wish there was less teething issues, i would go again in the belief these issues was due too wanting to reopen after storm malissa and help staff earn money too feed their families. JJohnson"

"The food was delicious the staff were very nice the atmosphere was great "

"I would not recommend this hotel to anyone. Traveled for my birthday and from the time we landed to the hotel there was nonstop bad service and misinformation. The staff in relations lounge went above and beyond to assist us despite the challenges. "

"N/A"

"I had a great stay at the AC Hotel. Everything was clean, modern, and comfortable. The staff was friendly and welcoming, and the atmosphere was relaxing. I would definitely stay here again."

"I give it a 9"