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Candeo Hotels Omiya

3.5 star property
Travelers find a peaceful haven near Saitama Super Arena with complimentary in-room WiFi and easy access to public transportation for exploring the area

Choose dates to view prices

Located in Omiya's center, Candeo Hotels Omiya offers a quiet retreat after busy days. Guests appreciate the convenient laundry facilities, full-service spa, and free WiFi in all rooms. The staff is consistently helpful with local information and assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is Rp1.374.857
Rp1.512.343 total
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Candeo Hotels Omiya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Candeo Hotels Omiya?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Omiya on 21 Jun 2026 start from Rp1.374.857, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candeo Hotels Omiya?

This hotel doesn't offer parking.

What time is check-in at Candeo Hotels Omiya?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Omiya?

Checkout is at 11:00 AM.

Where is Candeo Hotels Omiya located?

Located in Omiya, this spa hotel is within 1 mile (2 km) of Saitama Super Arena and Keyaki Hiroba. Omiya Park and Railway Museum are also within 2 miles (3 km). Miyahara station is 6 minutes by foot and Omiya Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1018 reviews
Rating 8 - Good. 300 out of 1018 reviews
Rating 6 - Okay. 93 out of 1018 reviews
Rating 4 - Poor. 33 out of 1018 reviews
Rating 2 - Terrible. 20 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Ana Isabel Escalera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, 7/11, Lawson next door and the train station not too far away. The hotel was always clean and staff were friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
A good quality hotel with a great view from the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. Staff was friendly and helpful. Walking distance from the train gave us plenty of choices to see and do in Tokyo.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh daily. Rooms were tidy and comfortable for my family of 3.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Samile

Amenities are great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean toilet, room and spacious open air hot bath at level 14
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities
Short walk to Omiya station. Very clean and nice rooms and great staff. It was a good deal for the price and the hotel is very modern and the restaurant next to it is very nice as well.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Tsuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to sration, convenient for 1 night stay before heading north to Tohoku region. Very quiet, nice Onsen, nice breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice hotel, clean, pretty new.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean your room everyday. Which is nice. And they are generous if you need more necessities like toothbrush and toothpaste.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thi Thu Nguyet

Liked: Cleanliness, property conditions & facilities
Nice and clean hotel. The staffs are helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were accommodating.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Masateru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked very new and clean. It is located near the Omiya station, and its access from the station is excellent.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thawatchart

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Wai Keung

Liked: Cleanliness, room comfort
The hotel location and spa are good. But it takes too much time for the lift and people simply queuing up in the lobby for a long time. Anyway it is a good hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Destina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great and a beautiful restaurant space. Laundry was convenient and easy to figure out.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Candeo Hotel Omiya was a jewell: Beautiful, modern, gorgeous architecture, wonderful spa, and A+ breakfast.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel breakfast we've ever had. Freshly made tofu in house, fresh eggs for TKG and 12 different soy sauce types to try, fresh hot food, freshly made gnocchi in a large parmesan block. Very new and clean. Public bath on top floor was very clean and comfortable with an outdoor bath option. Rooms very well organized even if it is small, and bathroom is bigger than the standard unit baths in hotels in japan. The price for the you get is unbelievable value. Highly recommended!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small and beds were lower than we're use to, but the mattress was comfortable. Quiet room with no street noise. Very quiet room.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry was handy to have. We had to leave our 2 suitcases that had broken wheels and they charged a fee but we were grateful to have the option to leave them. Room was great size
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
Easy. Staff moved all of luggage to our room before we officially checked in at 9:30 pm. So helpful to store it then move it. Thank you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Staff was great and held our bags as we were really early. They did offer early check in but at 2200 yen per hour. We went and got food and came back and they were ready for us. Only thing I recommend is 3-4 towels in the room instead of two. When using the spa you need to take your own towel and I accidentally dropped mine in the shower and didn’t have a replacement in the room. Room has tea and bottled water a plus.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are nice and decent size. Staff is friendly. Laundry situation is pretty poor. 4 machines, one of which was broken. Constantly in use with people waiting in the laundry room.
Stayed 11 nights in Aug 2025
Verified

8/10 Good

YURIKO

Liked: Cleanliness, staff & service, amenities
This was my second stay, and I really appreciate that this hotel is one of the newer and more comfortable options in the area. The three-bed room is surprisingly spacious for being so close to a major station, and the beds are very comfortable. The location is excellent, and the spa on the 14th floor is a lovely bonus. There were a few small inconsistencies—like some carpet stains, fluctuating spa temperatures, and mixed interactions with staff—but overall my stay was pleasant. Email response time was a bit slow, but I’m genuinely grateful that they were willing to hold my luggage for several days before check-in. With the front desk tucked away at the back of the 13th floor, the hotel seems set up for minimal staff interaction, which might explain some of the communication delays. Even so, it’s a convenient and comfortable choice, especially for groups who need three real beds rather than a sofa bed.
Stayed 2 nights in Nov 2025