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"Everyone at this hotel has always been very kind and provided great service. I have stayed at the Seaport hotel for the past four years when I come for the Boston Marathon. Each year, I receive a $35 VIP credit to spend on food or beverages, and I have always used it at Starbucks without any issues. This year, however, I was told that due to company policy, the credit cannot be used at Starbucks, so I was not given the $35 credit. I understand it is not a large amount, but since this benefit was provided in previous years, I feel disappointed and a bit misled. I hope you can help clarify this policy and consider honoring the credit this time."

"I had a wonderful stay at this hotel. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail. The check-in process was smooth, and I felt genuinely valued as a guest. The room was spotless, comfortable, and well-appointed, with everything I needed for a relaxing stay. The bed was especially comfortable, and the overall atmosphere was quiet and peaceful—perfect for unwinding after a long day. I also appreciated the hotel’s amenities and convenient location, which made getting around easy. Every interaction with the staff was pleasant, and their commitment to great service really stood out. Overall, this was a fantastic experience, and I would absolutely stay here again. Highly recommend to anyone looking for comfort, cleanliness, and top-notch hospitality."

"Classy and comfortable. Very accommodating staff. Try the sweet potato fries and chowder!"

"Best hotel in Boston and amazing price "

"Good hotel with lovely rooms and helpful staff. Use of the Langham club is good. Pool, jacuzzi and sauna could do with being updated."

"Clean"

"Very friend and helpful staff. Amazing restaurant menu. Overall great stay."

"Upon checkin we were informed that the air conditioning what not working. It was an extremely warm weekend and were were uncomfortable with night with the window open since there was no screen. The breakfast items did not look fresh, so we decided to eat outside of the hotel. Our room shower was old and when I stepped in it felt like I might fall through the floor. "

"We were only there for an overnight so we did not use the property extensively. Having a shuttle to bring g us over to the terminal was great and made sure we made a very early flight on time."