Search Hotels Near Salford Museum and Art Gallery, Salford

"General manager and the cleaning team were very helpful and was the only one that we felt that understood good customer service. Lifts are small. Card wasn't working on the second day and had to come back downstairs after running the Manchester marathon to get it activated again. Reception staff barely made any eye contact the whole time we were there which came across rude and unhelpful at times. Good place to stay for low-medium budget and location near the station is good Avoid the restaurant completely. Worst customer service I've ever experienced. It's not part of the hotel but it's joint next to it. Staff there are very rude and one of them shouted at the top of his voice across the room "oi oi" because the card machine didn't go through. He should have come over and explained what had happened calmly but no he continued to shout and say "I AM SO BUSY" to us in front of all the customers at the bar. He should never shout or raise his voice at anyone. I have never had my voice raised at in a restaurant/bar never mind be shouted at. Not long before this, the other member of staff came over and put some reserved signs down at our table saying "sorry you need to move". Again this was in a rude tone and I had just ran in the Manchester marathon and was shattered (it was obvious I was wearing running clothes and the medal), and instead should have said "sorry just to let you know this table is booked in __ minutes and I can help find you a new table if that's okay?"."

"Good if there is a kettle in the room."

"Excellemt checkin, beautifully appointed rooms, great bar and really coll vibe throighout"

"Great stay"

"Excellent hotel. Central to city centre anf transport links. Was a clean, tidy place and generally happy with our stay. Only downside for me was lack of soundproofing between walls to rooms on the same floor and on the ceilings to the rooms above. Room beside mine had an inconsiderate guest (will refrain from stronger language). Got up at 6am to shower and played music nice and loud to waken me and my children. Then proceeds to make a phone call to friends asking them for aftershave. They land down with him and have a nice long laughing session about the day before. I didn't make a fuss with the guest as anyone that inconsiderate is unlikely to listen to reason. Very little a hotel can do about such a guest. Breakfast was nice, with a good range of foods and filled us up for the day. Staff extremely helpful in the dining area. Thanks."

"Clean room but bathroom needs some refurbishment, especially around the toilet. Bed was really comfortable, which was surprising as it looked exactly the same type of bed I slept in at The Copthorne Hotel in Newcastle a few weeks ago which was so uncomfortable I ached all over when I got up. I would have mentioned it to the Receptionist on checking out but I wasn't asked. Staff were amazing, helpful and friendly. We were not happy with first room allocated on the 2nd floor, view made it feel like a prison but was re-allocated a room on the 4th with a lovely view of the canal. Breakfast was OK but not very hot - I hate cold mushrooms! Bar pleasant but not very big. We had a drink on the afternoon but it was too busy for us to enjoy a drink after 10.30pm so we didn't bother."

"Beds have a hard end on so no good if you are tall."

"Great hotel, took us about 20-30mins to walk to the city centre. Staff were helpful and friendly on check in. Room was very clean. Breakfast was lovely too, lots of choice of hot and cold items. The only things if I had to be picky was that the room is a bit dated, some old marks on the carpet etc but compared to prices of the actual city centre hotels it was fair value."

"Great value, great staff, quiet location "