Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. Please know that your comments have been noted, and we will address the issues you've raised with our team to ensure improvements are made. We regret that your room arrangement did not meet your expectations, and we understand your concerns regarding the extra charge for an additional bed. We strive to provide fair and transparent pricing for our accommodations and will review our policies accordingly. Regarding the location, we regret any inconvenience caused by our distance from the sights. We value your input and hope to have the opportunity to better serve you in the future. If you have any further concerns, please feel free to contact us directly. Best regards,

We're absolutely delighted to hear that you had a fantastic stay with us! Thank you so much for choosing to stay at our hotel and for taking the time to share your positive experience. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.Our team works hard to ensure that every guest has a memorable and enjoyable stay, so it's incredibly rewarding to receive feedback like yours. We truly appreciate your kind words and your recommendation.We hope to have the pleasure of welcoming you back again soon for another wonderful stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.Sincerely,

We're thrilled to hear you had a great stay! Thank you for choosing our hotel. We look forward to welcoming you back in the future. Best regards,

Dear GuvanchDear Guvanch,Thank you for taking the time to review our work. We appreciate your feedback, but we noticed that you didn't seem to have liked it very much. Unfortunately, we couldn't find any specific comments from you on what areas we could improve upon. As a team, we take all reviews very seriously and strive to improve wherever possible. Therefore, we kindly request you to provide us with more detailed information on what you didn't like and what you did like. This will help us better understand your expectations and work towards meeting them.Thank you for your understanding and cooperation.Best regards,

Thank you for your review! We are glad that our hotel was convenient for your stay in Samarkand. We hope you will choose us again on your next visit to the city.

Dear Maria Teresa,Thank you for the good review of our hotel! We are very glad that you took the time to leave your comments. We will work on all comments and requests. We really want to meet the expectations of our Guests, so we hope that we can take all the details into account to improve the services we provide. Thank you for choosing us! We look forward to seeing you again! With our best wishes,Mumin Khakimov.Front Office ManagerHilton Garden Inn Samarkand

Dear HYUNJIN,We appreciate you taking the time to share your feedback with us. As a non-smoking property, we take the health and safety of our guests very seriously, and we clearly communicate our smoking policy on the registration card, in-room signs, and during check-in. Unfortunately, despite our efforts to enforce our policy, you chose to smoke in your room, resulting in a penalty for deep cleaning.While we understand that this penalty may have been an inconvenience for you, we must uphold our policy to maintain a safe and healthy environment for all of our guests. So again, we regret that this may have impacted your experience with us and hope you will consider staying with us again, respecting our smoking policy.We also want to note that it seems that your review may not reflect the actual quality of service and experience that we strive to provide to all of our guests. We pride ourselves on offering excellent service, and we hope that you will give us another opportunity to demonstrate this on a future visit.Thank you again for your feedback, and we wish you all the best in your future travels.

Dear Artur,Thank you for choosing Hilton Garden Inn Samarkand and for your review. May you share what you like at our hotel and what areas we may improve? That will help other guests.Hope to see you again in our hotel.Best regards,Добрый день Артур,Благодарю Вас за выбор отеля Hilton Garden Inn Samarkand и Ваш отзыв. Прошу Вас поделиться Вашими впечатлениями о проживании, что Вам понравилось больше всего, и, что нам нужно улучшить. Это поможет нашим гостям.Ждем Вас снова в Hilton Garden Inn Samarkand.С уважением,

Dear Muath,Thank you for choosing Hilton Garden Inn Samarkand and for your review.I apologize for the inconvenience caused by the water during your stay. Unfortunately, we cannot predict it in some cases as you are faced with water. It is a pity we could not solve the problem to your satisfaction during your stay. However, we may prove our hospitality during your next visit with us.Thank you, and I hope to see you again at Hilton Garden Inn Samarkand.Best regards,

Dear Kieth,Thank you for your stay in Hilton Garden Inn Samarkand.We will look forward to welcoming you back in our hotel.Best regards,

Dear John Scott,Thank you for choosing Hilton Garden Inn for your last stay.We are glad to read your memorable experience with us.We will look forward to welcoming you again in our property.Best regrads,Ravshan Khaydarov

Grazie per le belle parole! Siamo felici di sapere che il suo soggiorno presso di noi sia stato piacevole e che abbia trovato le nostre strutture e i nostri servizi all'altezza delle sue aspettative. Apprezziamo molto il suo feedback e speriamo di poterla accogliere nuovamente in futuro. Cordiali saluti,Hilton Garden Inn Samarkand

We're thrilled to hear you had a great stay! Thank you for choosing our hotel. We look forward to welcoming you back in the future. Best regards,

Dear Yanfeng,Thank you for taking the time to share your feedback. We want to clarify that our hotel is a non-smoking property, which is clearly stated in the registration card and through visible signs in every room. We also inform all guests upon check-in about our no-smoking policy. Unfortunately, during your stay, it was reported that smoking occurred in the room, which resulted in the need for a deep cleaning and a penalty charge.While we understand that this penalty was an inconvenience for you, we are responsible for ensuring a healthy and pleasant stay for all our guests, including maintaining a non-smoking environment. We apologize if you feel that the penalty was unfair, but we hope you can appreciate our commitment to providing a comfortable and safe experience for everyone.We also want to note that we take pride in providing excellent service and quality to all our guests. It is unfortunate that this isolated incident may have impacted your overall perception of our hotel. We hope you will consider staying with us again in the future and giving us the opportunity to show you the true level of service and quality we strive to provide.Thank you again for your feedback.Best regards,