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Hacienda Valentino

3.0 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hacienda Valentino

Breakfast, lunch and dinner served
Standard Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Front of property
Lobby
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is Rp1.806.863
Rp2.132.098 total
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 23.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
44 Av Josefa Ortiz de Domínguez, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 11 min walk - 1.0 km
  • Ex-Convent of Santo Domingo - 13 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬3 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬4 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hacienda Valentino

Hotel located in Santa Lucía
Take advantage of a garden, a fireplace in reception and a bar at Hacienda Valentino. The on-site restaurant, El Colibrí, offers breakfast, brunch, lunch, dinner and happy hour. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
  • Concierge services, a 24-hour front desk and a water dispenser
  • A gift shop, tour/ticket information and luggage storage
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Designer toiletries, showers and hairdryers
  • 40-inch Smart TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 45 to 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Colibrí
  • El Colibrí

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 45 to 250 per person
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have any lifts

Property is also known as

Hacienda Valentino Hotel
Hacienda Valentino San Cristóbal de las Casas
Hacienda Valentino Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hacienda Valentino pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hacienda Valentino?

As of 27 Jun 2025, prices found for a 1-night stay for 2 adults at Hacienda Valentino on 28 Jun 2025 start from Rp1.806.863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hacienda Valentino?

This hotel doesn't offer parking.

What time is check-in at Hacienda Valentino?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Valentino?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hacienda Valentino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1400 per vehicle applies.

Where is Hacienda Valentino located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

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Hacienda Valentino Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

The property has A/C and WiFi. Apart from this, it has an amazing restaurant that closes late! Which is convenient when coming back late from tours.
Stayed 4 nights in Mar 2025

10/10

Great place with the best staff
Stayed 4 nights in Aug 2023

10/10

It was the perfect place
Stayed 2 nights in Jun 2024

10/10

Very clean, well equipped property with kind staff and calm ambient.
Stayed 1 night in Aug 2023

10/10

Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay
Stayed 1 night in Sep 2023

10/10

What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.
Stayed 5 nights in Apr 2023

10/10

Good
Stayed 3 nights in Mar 2023

10/10

We had the most amazing experience in this hotel. It felt like home away from home. I stayed for 11 nights and my husband joined after the first 5 days. The hotel team accommodated every little one of our needs, even changing rooms because we preferred to be downstairs. The staff is so beyond nice and were very helpful with everything we needed and even more. The food in the restaurant was the best we had in the area (do not miss their soups and pastas!!), and the sweet little attentions added to the experience. We were offered a very yummy breakfast on Sunday fresh from a French bakery in town! It was exactly what we needed, to start a cold Sunday. On the last day, the taxi that we had booked to take us to the airport let us down, and the owners jumped in and saved the day by calling a person that they knew and who gave us the safest drive to the airport. We can’t wait to come back to this hotel on our next trip to San Cristobal de las Casas
Stayed 11 nights in Nov 2024

4/10

La propiedad tiene todo limpio y comodo pero el datalle que tuvimos de una mala comunicacion con un empleado y cuando quisimos hablar con el manejador, pues el no quiso hablar con nosotros. Asi que terminamos pagando por un tour que NO autorizamos. Todos se lavaron sin asumir responsabilidades. Y solo esa situacion me hace que no vuelva a ir a ese hotel. Otra cosita mas, ellos no atienden los lunes. No hay comida, no limpian los cuartos y nada funciona ahi. NUNCA reserven el lunes.
Stayed 3 nights in May 2025

10/10

Minha experiencia neste hotel foi otima, o atendimento é perfeito, muito limpo, otimas camas, espaço agradavel, cheio de detalhes feitos para agradar o hospede. Areas comuns bem organizadas, muito bonito, bem localizado. Um dos melhores hoteis da categoria que ja me hospedei.
Stayed 5 nights in Apr 2024

10/10

Está súper bonito, el servicio es excelente, y el restaurante hermoso y delicioso

10/10

Stayed 1 night in Aug 2023

10/10

El lugar es muy lindo, las instalaciones son buenas y sobre todo el personal es amable y con la mejor actitud, volvería sin dudarlo.
Stayed 3 nights in Jun 2023

8/10

Amables pero muy pequeños los cuartos
Stayed 3 nights in May 2023

10/10

Stayed 2 nights in May 2023

10/10

Calidad de servicio y excelente comida
Stayed 3 nights in Apr 2023

10/10

Stayed 2 nights in Mar 2023

10/10

La amabilidad del staff y los dueños es excelente, la ubicación está perfecta , y las instalaciones muy acogedoras.

10/10

Es un hotel boutique nuevecito, con atencion super personalizada, sus dueños super agradables y atentos a todas tus necesidades, las habitaciones super comodas y limpias, la comida deliciosa, las camas riquisimas!! ya hice mi segunda reserva!!