"Overall I was very pleased with the stay. The room/villa was very clean as was the entire property. The property and amenities were excellent. It was a mixed bag with the staff. The cleaning staff were very friendly and always very helpful, they were 5*. The front desk attendants were friendly and helpful but commonly in the back and not at the counter, especially at night. The valet at the shore house was fantastic, the valet at the main hotel were rude on the two occasions I had to use them (shore house valet stand closed at 10 during my stay). I would definitely bring my family back."