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"Convenient and clean for downtown"

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"Great staff"

"This is a nice hotel downtown San Jose and what you would expect from a Hilton. I do however have some feedback: 1) if there is any noice outside it feels as though the windows are open. 2) there is no smart TV in the room so you are left watching whatever channels are available, unless you have you laptop with you 3) room service and restaurant prices are extremely high 4) the bathroom light is a motion detection light, so it will turn off on you in the middle of your shower. No big issues, just details I wanted to share. I would definitely stay here again!"

"Upon arrival to my room, I noticed the door was cracked open and a man was inside. I assume he was apart of housekeeping but he didn’t clarify. So that was weird! My room floor needed vacuuming, which I did report to the front desk, along with the man in my room, but nothing was resolved by them. I didn’t have internet access in the television, which I did report. They provided free breakfast, but it was never resolved. The room felt older than described in the website. Spent time at the pool, but didn’t go in since it looked dirty. I love the area for the shopping and restaurant options, but for the price of the rooms, I’m still undecided if it’s worth it for next time. I will be spending lots more time in San Jose since my niece attends Santa Clara and may have to look for another hotel."