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LOtel-Casa Arca

3.5 star property
Central Zona Centro location offers warm hospitality, spa services, and delicious on-site dining for travelers seeking both relaxation and exploration

Choose dates to view prices

LOtel-Casa Arca in Zona Centro offers convenience and comfort with an outdoor pool, poolside bar, and rooftop terrace. Enjoy authentic Mexican cuisine at Jacinto 1930, two coffee shops, free WiFi, and an arcade room for post-adventure fun.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is Rp3.191.612
Rp4.149.095 total
includes taxes & fees
26 Jul - 27 Jul

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premiun Suite King with Bathtub

A modern bedroom with a bed, a sofa, a TV, and a nightstand with a lamp.

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite King With Bathtub

A modern bedroom with a large bed, a fireplace, a wardrobe, and a desk with a chair.

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with two beds, a television, a fireplace, and a unique wall art piece.

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Suite

A hotel room with a bed, a bedside table, a lamp, a mirror, a wardrobe, and a bathroom with a sink and towel rack.

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite King

A modern bathroom with two sinks, a large mirror, and a window providing a view of the outside.

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite King With Bathtub

A modern bedroom with a large bed, a TV, a fireplace, and a bathtub.

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located near a boardwalk, LOtel-Casa Arca is in Zona Centro, a neighbourhood in San Miguel de Allende. Angela Peralta Theater and Casa del Mayorazgo de la Canal are cultural highlights, and travellers looking to shop may want to visit Artisan Market and San Miguel Market. Bellas Artes School and Escuela de Bellas Artes are also worth visiting. Visit our San Miguel de Allende travel guide
Map
Calle Relox # 18, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • A historic square with ornate buildings, a prominent church tower, and people walking.
    Allende Garden
    2 min walk - 0.2 km
  • A bustling square with historic buildings, a prominent cathedral, and market stalls.
    Church of San Miguel Arcángel
    3 min walk - 0.3 km
  • San Miguel de Allende Historical Museum
    2 min walk - 0.2 km
  • San Miguel de Allende Public Library
    3 min walk - 0.3 km
  • Bellas Artes School
    3 min walk - 0.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    86 min drive

Restaurants

  • La Coronela
    1 min walk
  • Los Milagros
    1 min walk
  • Hank's San Miguel de Allende
    2 min walk
  • San Francisco Steakhouse
    2 min walk
  • Las Enchiladas
    1 min walk

About this property

LOtel-Casa Arca

  • Hotel remodelled in 2023 and located near Church of San Miguel Arcángel
  • Consider a stay at LOtel-Casa Arca and take advantage of free cooked-to-order breakfast, a rooftop terrace and dry cleaning/laundry services. Treat yourself to spa services, such as a facial, reflexology or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Free in-room WiFi and 2 bars are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking and valet parking
    • Luggage storage, a 24-hour front desk and a lift
    • Concierge services, tour/ticket information and smoke-free property
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at LOtel-Casa Arca include comforts, such as fireplaces and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • 45-inch flat-screen TVs with Netflix and satellite channels
    • Coffee/tea makers, daily housekeeping and desks

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Rp2.669.114 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Altar
  • Casa Arca

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 2 floors
  • Renovated entire property - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 26 Jul 2026 start from Rp3.191.612, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self-parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Checkout is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is within a 5-minute walk of Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

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Reviews

LOtel-Casa Arca Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 323 out of 390 reviews
Rating 8 - Good. 42 out of 390 reviews
Rating 6 - Okay. 13 out of 390 reviews
Rating 4 - Poor. 8 out of 390 reviews
Rating 2 - Terrible. 4 out of 390 reviews

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great hospitality. Restaurant food within their hotel was delicious. Highly recommend.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera encantado que la alberca fuera climatizada
Stayed 2 nights in Jul 2026
Verified

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La propiedad esta preciosa, y esta ubicada en un lugar increible. El personal tiene un area de oportunidad grande ya que para lo que estas pagando no te ayudan a resolver, pasaron un par de inconvenientes y nunca pudieron resolver, de hecho ni caso nos hicieron, realmente lamnetable porque las instalaciones, diseño, ubicacion, limpieza de la propiedad es impresionante.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Mauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación Deliciosa la comida
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien, bien ubicado
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Arca es un hotel hermoso. El concepto, la arquitectura, las habitaciones y el ambiente nos encantaron. Se nota el cuidado en cada detalle y entendemos por qué ha recibido una Llave Michelin. Sin embargo, nuestra experiencia estuvo muy cerca de ser de una sola estrella. Siempre he creído que, en hotelería, el servicio al huésped es lo más importante. Una noche estábamos cenando en el restaurante cuando se fue la energía. Seguimos ordenando comida, pero al pedir dos Coca-Cola Zero nos dijeron que no podían servirlas porque el sistema estaba caído. Teníamos cuatro habitaciones en el hotel y la solución era muy sencilla, pero el encargado no mostró ninguna flexibilidad. Fue una situación que nos pareció completamente inexplicable. Al día siguiente pedí hablar con el gerente y conocimos a Manuel. Para nuestra sorpresa, era la misma persona que el día del check-in nos ayudó a bajar las maletas del carro y estuvo pendiente de nosotros desde el primer momento. Al escuchar lo ocurrido, hizo todo lo posible por recuperar nuestra confianza y mejorar la experiencia. Su liderazgo, actitud de servicio y cercanía fueron excepcionales. También hubo otro detalle: mientras veíamos un partido del Mundial nos pidieron apagar el televisor porque el área iba a cerrar, aun cuando el partido seguía en curso. Nuevamente sentimos una falta de flexibilidad que no esperábamos. A pesar de esos momentos, hoy mi calificación es de cinco estrellas gracias a Manuel y al gran nivel de las instalacio
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible!
Stayed 3 nights in May 2026
Verified

8/10 Good

Heber

Liked: Cleanliness, property conditions & facilities
El cuarto es muy bonito, limpio y amplio, les falta un mejor servicio en recepción, y en el área de alberca
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lauren Dobbins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everyone was friendly, space was clean, and it was in a great location!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with a perfect location to enjoy all San Miguel has to offer. Room was lovely, bed very comfortable and very spacious. The staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Blanca Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, alimentos muy buenos y habitaciones muy agradables
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Excellent location, wonderful rooftop restaurant, very helpful staff. Highly recommend for a boutique hotel experience in a gorgeous city.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wanza

Such a beautiful hotel. Centrally located. Over the top service. We had a suite. It was the nicest most modern room I have ever enjoyed. The entire hotel had exquisite interior decor. The breakfast was inexpensive . Each plate was a 'creation'. Serving ce was impeccable.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the valet to room - staff was exceptional in every way. Rooms were spotless - bright and the restuarant top notch !!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel, wonderful location, in centro but away from noise. Beautiful design, excellent breakfast. The pool area was very relaxing. The food at both restaurants was delicious and creative. The staff was friendly and professional. Would highly recommend staying at Lotel Casa Arca!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel, beautiful place,
Stayed 5 nights in Feb 2026