Hotel Mewah di Laguna Santa Cruz La

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

"One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. "

"We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge...

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...