Hotel dekat Santai Spa

"The Genting was always a favourite stopover when traveling through England as it breaks up the trip from London to Yorkshire. The hotel is still quite nice compared to others in the area but doesn’t seem to have been maintained to the high standards it once was. The spa experience was still great, however the outdoor spa was not working and I had to share the pool experience with the cleaning crew at 7am. The building that it shares has some challenges with managing the smell from the bins and...

"Lovely host, very helpful & pleasant, parking directly outside our room which was a good size & very clean. Lovely surroundings with horses in the stables to say hello to. Great directions for walking to our concert at bp pulse about 15 mins away. The breakfast was very nice & served very quickly. Would definitely stay again & highly recommend."

"Great stay! Staff and room perfect for what we needed."

"Very basic standard for a Hilton brand No assistance with luggage Not even a bottle of water in room Just very basic"

"Excellent attentive staff in the bar/restaurant made sure everyone was served during a busy time at a convention. Room was comfortable and clean of outdated. Plenty of plugs, no USBs. Great location for NEC and Resorts World."

"Super easy check in and check out. Bar area is nice."

"Outstanding location and nice rooms and good bar"

"As expected for an airport hotel."

"As of June '26, the hotel is very newly refurbished (ongoing in some areas). The room was immaculatly clean and spacious, bedding very comfortable. The hotel is easy walking distance to NEC halls, and not far to the train station and airport, but tucked away so quieter than many other hotels on the campus, which we liked. There were only a few disappointments: on arrival we were told a "plumbing problem" meant our room was unavailable so we were sent to the nearby Ibis hotel for the first night...

"The staff was excellent. Possibly the kindest and most helpful of any hotel I've visited, and I've been to a lot. My issues were unique to our needs. 1. We needed the laundry facilities, and although they are listed here on Expedia, they do not have any. 2. We needed access to halls 1-4 at the NEC. The "16 minute walk" that is listed is to the other side of the NEC. Unfortunately this meant we actually had a 40 minute walk there and back each day. If those weren't issues, I would happy...

"staff were amazing, super friendly and helpful, service and food was 10/10, we were in for a concert and we were given super clear instructions in terms of transport and things to do, super helpful we would definitely stay here again "

"Great location, walk to the airport. Very neat and clean rooms. Staff were all friendly and efficient."

"The room was lovely and clean and the facilities were also clean."

"Nice hotel, good location for NEC and good ok."

"Lovely staff! Comfy room and bed, very clean, silence at most times, you can use the toaster and microwave in their common area and complimentary coffee, tea, water in the room. Stunning nature around the hotel and a beautiful area in the backyard."

"Good location for the NEC and Birmingham airport. Lovely rooms and amazing food."