Aparthotel

El Marqués Palace by Intercorp Hotel Group

Property class: 4

Choose dates to view prices

A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at El Marqués Palace by Intercorp Hotel Group. In addition to a playground and car hire on-site, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 Bedroom, Sea View

A hotel room with a bed, a chair, a desk, and a balcony with a view.

Standard Apartment, 1 Bedroom, Sea View

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Garden View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Sea View

A hotel room with a bed, a chair, a desk, and a balcony with a view.

Standard Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

A living room with a sofa, coffee table, and a view of the outdoors through a sliding glass door.

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

A compact kitchen with a washing machine, microwave, sink, and a small dining area with a tray of cups and utensils.

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

A modern living room with a sofa, chairs, a coffee table, and a TV mounted on the wall.

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
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About the area

Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. The area's natural beauty can be seen at Fañabé Beach and El Duque Beach. Travelling with kids? Consider Ocean Explorer and Centro Cultural Alcalá. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails. Visit our Santiago del Teide travel guide
View more Aparthotels in Santiago del Teide
Map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683

What's nearby

  • A coastal town with a beach, boats, and a mountainous backdrop.
    Tenerife Beaches
    9 min walk - 0.8 km
  • Oasis Los Gigantes Public Pool
    10 min walk - 0.9 km
  • Los Gigantes Marina
    12 min walk - 1.0 km
  • Los Gigantes Beach
    12 min walk - 1.0 km
  • Arena Beach
    17 min walk - 1.5 km

Getting around

  • Tenerife (TFS-Tenerife South)
    40 min drive

Restaurants

  • B-Yard
    3 min walk
  • Bar Cafetería Alfonso
    6 min walk
  • Restaurante Pizzeria Mamma Lucia
    6 min walk
  • Poolbar, Barcélo Santiago
    9 min walk
  • The Tea House and bar
    10 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

  • Upscale family-friendly aparthotel
  • At El Marqués Palace by Intercorp Hotel Group, you can look forward to a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with a playground and car hire on-site.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Continental breakfast (surcharge), self-parking (surcharge) and access to a nearby health club
    • Barbecues, luggage storage and multilingual staff
    • A 24-hour front desk, a billiards/pool table and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 63 rooms have comforts such as furnished balconies, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch LED TVs with satellite channels
    • Kitchens, full-sized fridge/freezers and microwaves

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Property amenities

Pool/Spa

  • Heated pool
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Car hire
  • Car recommended
  • Covered parking on site (EUR 30 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Daily continental breakfast available 8:30 AM to 11 AM for a fee: EUR 10.50 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LED TV with satellite channels
  • Stereo

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Billiards/pool table
  • Children's pool
  • Heated pool
  • Table tennis
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 63 units
  • Access via exterior corridors
  • Colonial architecture
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 30 per week
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does El Marqués Palace by Intercorp Hotel Group have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.

Is El Marqués Palace by Intercorp Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Marqués Palace by Intercorp Hotel Group?

Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.

What time is check-in at El Marqués Palace by Intercorp Hotel Group?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at El Marqués Palace by Intercorp Hotel Group?

Checkout is at 10 AM.

Where is El Marqués Palace by Intercorp Hotel Group located?

This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Marqués Palace by Intercorp Hotel Group Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 115 out of 251 reviews
Rating 8 - Good. 96 out of 251 reviews
Rating 6 - Okay. 32 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 2 out of 251 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service Very friendly staff
Stayed 10 nights in Oct 2025
Verified review

8/10 Good

Liked: Check-in, communication
Front desk staff very friendly and helpful. Bathroom floor in the main bathroom was dirty, cleaned it ourselves. No bar/snack bar open ,which we were not told about. Last year when we stayed it was open and you couldn't have your own food/drinks, so they need to sort out what the rules are. Pool is heated and good.sun lougers could do with replacing as they are very uncomfortable. Overall a pleasant stay for the price
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The staff working during the day was simply incredible, very grateful. The place is for 4 and a half, very comfortable and beautiful. I recommend staying.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Clean, helpful staff
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. Lovely staff.
Stayed 11 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great stay. Property well maintained. Reception staff were extremely helpful in every way.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Good 3 night stay

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good value and heated pool a bonus

Great hotel with all your needs. Best thing is the heated pool. Friendly staff. Hotel probably needs an upgrade but that won’t deter us returning, Location ok although on a busy roundabout.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Elmarques palace

We always stay there twice a year Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
Stayed 14 nights in Apr 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Well placed within the area, Lidl over the road and restaurants within easy walking distance. On the poor side there is no wi-fi in the rooms, and our patio only got the sun between 3.15pm and 6.15pm
Stayed 17 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We recently stayed 3 weeks at El Marques Palace in a 1 bedroom sea view unit. Everything was great and the view from our balcony was spectacular. Front desk staff were always helpful and even gave us more clothes hangers when we asked. While the terrain is hilly, there are many restaurants and bars within walking distance and a grocery store across the street. The pool bar also had excellent food and great service. Would highly recommend.
Stayed 20 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Another great two weeks

We have stayed in El Marques Palace many times (usually at least twice a year) The location is perfect for us at the top of the hill as the restuarants and bars we use are also at the top of the hill. All staff are very helpfull and polite. It may be time for the appartements to be freshened up and bathrooms fittings could do with being replaced. However we will be back next year.
Stayed 14 nights in Sep 2023
Verified review

8/10 Good

Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
The aparthotel is in a great location many restaurants the marina and beach all in walking distance. The pool is heated which was fantastic. The 2 bed apartments are a good size with 2 bathrooms. Cleaned every second day. No pool towels provided but we used the apartment ones and kept them when clean ones were provided. Lidl is across the road and many other shops in walking distance. My son was disappointed that the gym wasn’t open despite it being advertised. Late checkout accommodated for €10 per hour. Overall we enjoyed our stay
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Liked: Amenities
Staff was friendly and helpful at the reception. Breakfast was not worth the price, it was very precise what belonged to the breakfast for example had to choose between juice and coffee and couldn't get butter for bread if it wasn't in the menu for that specific dish and when asked if the breakfast eggs could be done fully cooked instead of medium which they usually were, it was responded that it would cost extra. It was mentioned in the booking site that sports center would be included in the accommodation but however when asked from reception, there were no sports center. Sofa-bed in the room was not long enough for adult and uncomfortable to sleep. Location was calm and nice and the transport connections were nice and car could easily be parked nearby.
Stayed 8 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Amazing location! Literally in front of Lidl. Walking distance to Los Gigantes beach and Natural pool! Staff are amazing! Would recommend!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We love these apartments it suits all our needs. We have stayed there twice a year now for many years
Stayed 14 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff very friendly and helpfull, very very clean, heated pool was a real bonus
Stayed 6 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Nice hotel, with a clean pool and nice staff
Stayed 21 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Always a good stay.

Good clean but dated apartment with Excellent staff
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Nice and convenient, good parking space too.
Stayed 7 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great beside the smell of the garbage bin that was in the kitchen.
Stayed 11 nights in Nov 2025