Cari Resor Kondominium di Santiago Nonualco

"Overall, I like staying at this hotel the Rooms are clean, the staff is friendly, the breakfast is good."

"The staff confirmed upon arrival they overbooked and didn’t have a room available for us. At the beginning didn’t give the impression they were ready to offer alternatives/solution until I mentioned that my reservation had been done close to 8 months in advance and paid for. They did end up taking us to a different lodging facility and they covered the cost."

"The hotel has a nice view of the lake. The food and and staff was great. The downside is even though the rooms are clean. The rooms themselves need to be sealed properly since there was a 3/4 inch cracks on the door frame from top to bottom that is an access point for insects. There were also openings on the bottom of the tub and shower which also allows bugs to come into the room. We had a couple of moth’s throughout our stay and a “huge spider” in our room come out by the tub one night....

"Necesita mucho mejorar en limpieza y condiciones del establecimiento, pero más que todo en la limpieza. Tuvimos inconveniente en la cena pero nos solventaron. Javier fue muy amable y atento en todo momento."

"dirty"

"The staff was really attentive to my husband and myself. The hotel was super clean and the food was amazing"

"Uber can be iffy . But the hotel can help with drivers"