Hotel Romantis di Sanur

"This hotel Rocks ……location ,huge pool and the staff are amazing !"

"ALL the staff were amazing, so very friendly and always helpful. We were greeted each time we passed reception with huge smiles and friendly chatter. Eka, and Wisnu at reception and Bagus in the restaurant were awesome. It was both our birthday during our stay and we received a beautiful birthday song and delicious cake. Property needs to be renovated as it is tired and old."

"The hotel has an excellent location in Sanur, which is probably its main advantage, especially for a short stay of a few nights. The staff were also consistently polite, friendly and helpful. Unfortunately, the rooms are in clear need of maintenance. There were signs of damp and water damage, and the overall standard of cleanliness was disappointing. The bed linen was clean, but the room and especially the bathroom needed much more attention. The bathroom had a strong unpleasant smell and...

"Overall, our stay had some positive highlights, particularly the excellent staff and a very enjoyable breakfast experience. However, there were several issues that affected our comfort. We encountered a problem with the air conditioning, and there was water leaking from the bathroom ceiling, which initially made the room feel unclean. Although the staff attended to it and the leakage eventually stopped, the issue was not handled as efficiently or thoroughly as expected. Additionally,...