Hotel dekat Scotstown Moor

"Location is good, close to the bus service shops, plenty of parking"

"I booked the room for my colleague, she said, "the hotel is dodgy, quite dirty and a hostel with interesting characters, smells of weed and generally no safety… the breakfast was really bad and I was the only one there… it seems like it’s not a hotel that is actually used for tourism/business." She felt so unsafe that she left after the first night. I am writing to request a refund. Please advise."

"Pretty horrific. Given room in alternative building which is open to anyone to walk in to. Went to room and someone was in the bed. Massive fright for both of us. Then back to reception where I was subjected to the third degree like it was my mistake before being issued a new room. I was going to say fresh room but there is absolutely nothing fresh about this place. Brutal. Avoid."

"Where to begin. The staff were all super friendly and polite and the lifts work quickly, I think thats about where the good points end. The hotel is utterly falling apart. The main reception is relatively well maintained and clean looking, the other attached reception is abandoned, falling apart, the bar and resturaunt is closed and abandoned, the main door doesn't work, missing carpets with exposed rotting ply-wood on the floor and walls with random bits of rubbish and broke furniture spread...

"A nice independent hotel in a great central location. Opposite the bus station and Union Square shopping centre and very close to the rail station. Also within walking distance of many shops, restaurants/bars and attractions. The hotel is on a main road and if you are a light sleeper then this may mean it a bit too noisy for you. The room and hotel in general were very clean. The room was spacious as was the bathroom, both of which were very clean. The only criticism I had was the squeaky...

"Basic but you get what you pay for"

"Hotel was very basic. Rooms could do with some updating. Good value for money if staying 2/3 nighs."

"Staff were lovely. However id previously messaged about the quadroople room having 2 bunk beds to be told there would be a double bed so it would be fine otherwise id of cancelled "

"Excellent as usual.great hosts and good breakfast."

"For the price everything was great. Clean and lower cost. Everything was as expected"

"The staff were particularly helpful, especially reception and those in the restaurant. A mistake had been made by a member of staff with a restaurant booking, but they went out of their way to rectify this."

"Room was clean, quiet and well appointed. Elevator was appreciated and staff friendly and helpful. location does not show properly on Google map for navigation by car. Close to restaurants Staff was helpful at their sister property, Douglas Hotel, in getting us to the property."

"Restaurant food was great, both at breakfast and dinner. Definitely highlight of our stay. Room quiet and comfortable"

"All of the staff were very friendly and helpful. Our room was very nice. Comfortable bed. Food was good. I would stay here again."

"Great service and loved the room configuration. "

"We upgraded our room to a deluxe and the bedroom was huge, the bed was so comfortable. The room itself was clean and there was some nice features, it could do with a full length mirror . We didn't have breakfast as we thought £15pp was expensive when you can get it for less in town. We stayed on the 2nd floor and wish we had a top floor room the noise from other residents is deafening. Doors slamming and hearing other people's bathroom water running interrupted our sleep. Slow closing doors...

"Staff were very friendly"