Eksterior

Ulasan untuk Holiday Inn Express Hotel and Suites Scranton, an IHG Hotel

2.5 out of 5

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 552 dari 745 ulasan" "
Penilaian 8 - Bagus. 148 dari 745 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 745 ulasan" "
Penilaian 4 - Buruk. 9 dari 745 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 745 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All around the hotel is great. The staff are wonderful and I mean the day and night shift.The place is well kept. The pool the gym was all nice and cleaned. The place is close to a bunch of restaurants and stores of all kind. There are a lot of activities around the area anything from 5 to 20 mins away. Depending what you looking for. I will be definitely going again.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Anton

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Lynca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady working at the front desk was amazing!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Cara

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
fabulous
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vivian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Mei 2024
Dear Vivian,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodations and for taking the time to rate your stay.Providing every guest with an exceptional hotel experience, precedented by outstand cleanliness, comfort, hospitality, and personality, is our priority. We are so glad to see your experience allowed you to rate your stay so positively.We hope you will choose to stay with us again, and, until then, wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Kelly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were concerned with noise since we were directly across for the pool. We never heard anything . Breakfast options we were great as well.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 12 Mei 2024
Dear Kelly,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodations and for taking the time to review your experience.Out staff strives to provide guests with an exceptional hotel experience, precedented by outstanding cleanliness, comfort, hospitality, and personality. We are so glad to hear you were pleasantly surprised when you weren't disturbed by noise, and you enjoyed the complimentary breakfast options.We hope you will choose to stay with us again in the future, and, until then, wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Darin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, clean rooms and nice employees. Will definitely stay there again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 6 Mei 2024
Dear Darin,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodations and for taking the time to review your experience.Our staff strives to ensure every guest has an exceptional hotel experience. Outstanding cleanliness, comfort, hospitality, and personality are essential to ensuring that experience. We are so happy to hear you were pleased with our property and staff.We look forward to welcoming you in again soon, and until then, wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stay was with young teen basketball team for a local tournament. Staff was friendly and courteous to not only the parents, but the girls also. Various restaurants within easy walking distance to accommodate the team. Rooms were nice size and clean. Zero complaints about our stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 6 Mei 2024
Dear John,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodation needs and for taking the time to provide feedback regarding your stay.Our staff works diligently to provide outstanding cleanliness, comfort, hospitality, and personality so as to ensure all our guests have an exceptional hotel experience. We are so glad to hear you had a positive experience with pleasant interactions with staff, convenience to nearby restaurants, and clean, comfortable rooms.We hope you will choose to stay with us again. Until then, we wish you safe travels. Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 3 Mei 2024
Dear Deborah,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodation needs and for taking the time to rate your stay.Our staff works diligently to provide outstanding cleanliness, comfort, hospitality, and personality to ensure guests have an exceptional hotel experience. We are so happy to hear you had a positive experience with us.We hope you will choose to stay with us again, and, until then, wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

pierre

Menginap 1 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Mei 2024
Dear Pierre,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodations and for taking the time to rate your stay.Our staff works to ensure every guest has an exceptional hotel experience, finding our property clean and comfortable and our staff to display outstanding hospitality and personality. We are glad to hear you enjoyed your stay.We hope you will choose to stay with us again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Beth, Montpelier

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lisa, at check in was efficient and helpful. We had 2 resolvable issues which she took care of immediately. Because of this, giving top stars.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 23 Apr 2024
Dear Beth,Thank you for choosing Holiday Inn Express & Suites Dickson City Scranton for your recent overnight accommodations and for taking the time to provide feedback about your experience.Our staff works diligently to provide guests with cleanliness, comfort, hospitality, and personality, culminating an exceptional hotel experience. While I am sorry to hear you experienced a couple issues, I am so glad to hear Lisa was able to quickly address and resolve the issues to your satisfaction. Please know, your feedback is invaluable to us. We continuously review guest comments and share positive feedback with staff, so they know their hard work and hospitality do not go unnoticed, and for comments in regard to areas we can make changes to improve the guest experience. Your feedback is sincerely appreciated.We hope you will give us the opportunity to serve you again in the future. Until then, we wish you safe travels. Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had such a great time! Pool was clean.. breakfast had many options! Will be back!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 16 Apr 2024
Dear Patricia,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON and for taking the time to review your stay.To ensure every guest has an exceptional hotel experience, our staff strives to provide cleanliness, comfort, hospitality, and personality. We are so glad to hear you had such a great time and were able to enjoy our pool and complimentary breakfast.We look forward to the opportunity to serve you again. Until your return, we wish you safe travels.With gratitude,

10/10 Sangat Bagus

Johanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 11 Apr 2024
Dear Johanne,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to ensure guests have an exceptional hotel experience. We are so glad to hear you enjoyed your stay and were able to provide such a positive rating.Again, thank you for choosing Holiday Inn Express and we hope you'll stay with us again soon.With gratitude,

10/10 Sangat Bagus

Cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was very clean. The room was larger than expected. The kids used the pool which was nice. Breakfast in the morning was delicious! Well worth it and would definitely stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 11 Apr 2024
Dear Cindy,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to provide feedback regarding your stay.Our staff strives to ensure every guest has an exceptional hotel experience. Cleanliness, comfort, hospitality, and personality are at the forefront of ensuring that experience. We are so glad to hear your experience was positive and you were able to enjoy some of our amenities.We look forward to the opportunity to serve you again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Tania, Burke

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our family had a pleasant time and well rested.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 31 Mar 2024
Dear Tania,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your overnight accommodations and for taking the time to provide feedback regarding your stay. Our staff strives to ensure guests have an exceptional hotel experience when they stay with us. We are so glad to hear your family had a pleasant time.Please know, guest feedback is invaluable to us, as we continually seek to improve the guest experience. It is so reassuring to hear when guests have enjoyed their stay.We hope you'll give us the opportunity to serve you and your family again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Alexander, Brooklyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I come here regularly. Pool and Jacuzzi always clean. Rooms and hotel itself is immaculate. Love the breakfast. Staff is very friendly.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 25 Mar 2024
Dear Alexander,Thank you for your loyalty in regularly choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your overnight accommodations when you are in Northeastern Pennsylvania and for taking the time to write a review about our hotel.Our staff keeps cleanliness, comfort, hospitality, and personality at the forefront of our mission to provide guests with an exceptional hotel experience every time they stay with us. It is very rewarding when guests continue returning to our property because they've had such positive experiences here in the past.Again, thank you for choosing Holiday Inn Express & Suites. We look forward to the opportunity to serve you again soon.With gratitude,

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast and rooms had good amount of room and really nice. The front desk was very helpful and accommodating.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 23 Mar 2024
Dear Thomas,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to write a review regarding your stay.Our staff keeps cleanliness, comfort, hospitality, and personality at the top of mind while working to ensure every guest has an exceptional hotel experience when they stay with us. We are so happy to hear your experience was positive, from the front desk staff to the size and condition of your room to breakfast. It is so rewarding to hear when guests have enjoyed their stay.We hope you will choose to stay with us again in the future. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

Shaniqua

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the area that the hotel was in up on arrival i was checked in at a fast pace the receptionist ask if i woulf like to sign up for rewards which i did we then when up to our room which was clean how ever the face tissue box had 3 sheets from the previous person the toilet there was no toothpaste which we had to purchase the sheet had stains but we still managed the breakfast was okay would still recommend
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 20 Mar 2024
Dear Shaniqua,Thank you for choosing Holiday Inn Epress & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for choosing to become a member of IHG One Rewards.I would like to start by apologizing for the ways in which you felt we missed the mark in providing an exceptional hotel experience from check-in through check-out. Please know, if you should ever need any toiletry items when you stay with us, we do have complimentary toiletries available at the front desk for our guests.Our staff strives to ensure guests have a pleasant, comfortable place to relax and unwind. We are glad you enjoyed your stay and hope you will stay with us again. Please know, we sincerely appreciate you having taken the time to provide feedback regarding your experience. We continuously review guest feedback, such as yours, and use those comments to make any appropriate changes to improve the guest experience. Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Stéphanie

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel with great staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 17 Mar 2024
Dear Stephanie,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to provide us with feedback regarding your stay.Our staff strives to provide our guests with an exceptional hotel experience; cleanliness, hospitality, and personality help us to enhance that experience. It is so rewarding to hear when a guest has had a positive experience and shares that experience with us.We hope you'll stay with us again. Until then, we wish you safe travels.With gratitude,

10/10 Sangat Bagus

Ian, Thetford Mines

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service at front desk. Very clean and near lots of stores and restaurants.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 12 Mar 2024
Dear Ian,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to provide feedback regarding your stay.Our staff strives to ensure guests have an exceptional hotel experience through all of their interactions with us, and we are so glad to hear you had such a positive experience.We hope you'll stay with us again in the future. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Casey

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 31 Mar 2024
Dear Casey,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to rate your stay.Please know that guest feedback is invaluable to us as we continually seek ways to improve the guest experience. It is so nice to see when a guest has enjoyed their stay and is willing to take the time to provide a positive rating. We hope you will choose to stay with us again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
L’accueil est vraiment très chaleureux!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 12 Mar 2024
Dear Julie,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to ensure guests have an exceptional hotel experience and have a pleasant, comfortable place to relax and unwind. We are so glad to hear you enjoyed your stay.We hope you will choose to stay with us again in the future. Until then, we wish you safe travels.With gratitude,

10/10 Sangat Bagus

LINA

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 31 Mar 2024
Dear LINA,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.We are so happy to hear you enjoyed your stay and had a positive experience. We hope you will choose to stay with us again and, until then, wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites. With gratitude,

6/10 Cukup Baik

Kathleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Okay property
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 10 Mar 2024
Dear Kathleen,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to ensure every guest has an exceptional hotel experience. We are glad to hear you had a positive experience at our hotel. We sincerely appreciate guest feedback, as it allows us to make appropriate changes to improve the hotel experience. Please reach out to us directly if you should have any additional comments. We hope you'll stay with us again in the future. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Marie-Anne

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, family friendly hotel. The breakfast buffet was excellent!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 10 Mar 2024
Dear Marie-Anne,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY for your overnight accommodation needs and for taking the time to provide us with feedback regarding your stay.Our staff strives to ensure our guests have a pleasant, comfortable place to relax and unwind, and have an exceptional hotel experience. We are glad to hear you found our hotel clean and family-friendly, and that you enjoyed the complimentary breakfast. It is very rewarding for our staff to hear when guests provide positive feedback regarding their stay, so thank you for your comments.We hope you'll stay with us again in the future. Until then, we wish you safe travels.Thank you again for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Jesus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 9 Mar 2024
Dear Jesus,Thank ou for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to rate your stay.We appreciate your positive rating of our property. Our staff makes it a priority to ensure guests have a pleasant, comfortable stay and an exceptional hotel experience. We are glad to hear you enjoyed your stay.We hope you'll choose to stay with us again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 9 Mar 2024
Dear Brian,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON and for taking the time to rate your stay.Our staff strives to ensure every guest has an exceptional hotel experience when they stay with us. Providing a pleasant, comfortable place for guests to relax and unwind is a priority for us. We are so glad to hear you enjoyed your stay.We hope you'll stay with us again. Until then, wishing you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Aaron

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect stay with children!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 4 Mar 2024
Dear Aaron,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to provide guests with an exceptional hotel experience. We are so happy to hear you and your children enjoyed your stay.We hope you'll stay with us again in the future, and, until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay. Staff were super friendly and the hotel was very clean. I would definitely stay here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 4 Mar 2024
Dear Amy,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to rate your stay.We are so glad to hear you enjoyed your stay and were pleased with your interactions with hotel staff and the cleanliness of our property.Our staff strives to provide every guest with an exceptional hotel experience every time they stay with us. We look forward to the opportunity to serve you again.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and service were fabulous.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 2 Mar 2024
Hi Kimberly,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON and for taking the time to provide your feedback.Our staff strives to provide every guest with an exceptional hotel experience every time they stay with us. We are so pleased to hear your positive feedback about the staff and service. We hope you'll stay with us again soon. Until then, wishing you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Barb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to the interstate but not right on the highway. Lots of restaurant options within walking distance. Hot breakfast included.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 1 Mar 2024
Dear Barb,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to provide comments regarding our property. Our staff strives to provide guests with a pleasant, comfortable place to relax and unwind. We are happy to hear you enjoyed your stay.We hope you'll stay with us again soon. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

George

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 23 Mar 2024
Dear George,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for taking the time to rate your stay.Our staff strives to ensure guests experience exceptional cleanliness, comfort, hospitality, and personality when they stay with us. We are happy to hear you had a positive experience.We hope you'll choose to stay with us again. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Aricela

Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 1 Mar 2024
Hi Aricela,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to provide every guest with an exceptional hotel experience every time they stay with us. We hope you'll stay with us again soon. Until then, safe travels. Thank you again for choosing Holiday Inn Express & Suites.With gratitude

10/10 Sangat Bagus

xavier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 27 Feb 2024
Dear Xavier,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs and for the time you took to rate your stay.Our staff strives to ensure every guest has an exceptional hotel experience every time they stay with us. We are so pleased to hear you were pleased.We hope we'll have the opportunity to serve you again in the future. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 25 Feb 2024
Hi Peter,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON and for taking the time to rate your stay.Our staff strives to ensure guests have an exceptional experience when they stay with us, and we are so happy to hear when guest have enjoyed their stay.We hope so serve you again soon. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

Ricardo

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place for family….
The stay was great, except for finding food under the tv stand. The pool was refreshing and the kids loved watching their pancakes being made! Overall…. A SOLID 8.5!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 25 Feb 2024
Dear Ricardo,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to provide guests with an exceptional hotel experience. I'm sorry to hear you found food under the TV stand. We will address this with our housekeeping staff and coach the team, so we can improve the guest experience for future guests.I am glad to hear, otherwise, you enjoyed your stay and were able to enjoy the pool and the kids enjoyed the pancakes. If you should have any additional comments or if I can be of any assistance, please do not hesitate to reach out.I hope we will have the opportunity to serve you again soon. Until then, safe travels.With gratitude,

10/10 Sangat Bagus

peter

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 25 Feb 2024
Dear Peter,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations.Our staff strives to provide guests with an exceptional hotel experience and we are so glad to hear you were pleased with your stay.We appreciate the feedback we receive from guests and consistently review the feedback for ways in which we can improve the guest experience. If you have any additional comments, please do not hesitate to reach out to us.We hope you'll stay with us again soon, and until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

Edwin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Although in shoppi g district after 9pm quiet! All great but pool area needs work-rust v small hottub lack of pool interior lights
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 21 Feb 2024
Hi Edwin,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON and for taking the time to provide feedback regarding your stay. Our staff strives to ensure each guest has an exceptional hotel experience. We are glad to hear you enjoyed your stay and sincerely appreciate your feedback about areas in which we could improve. Guest feedback, such as yours, is invaluable to us, as we continually review comments received and make changes to improve the guest experience for future guests. We hope you'll stay with us again soon. Until then, safe travels.Again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

2/10 Sangat Buruk

Holly

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This property is in need of a renovation bad!. The shower and tub in the king suite room had rust and mold around it!. We had been locked out of our room 4 different times needing to get our key card reactivated!. The hot tub was filthy and not filled to completely work correctly!. The rooms were not insulated well at all you could hear kids running the halls all night and screaming and the other clients have full on conversations through the walls!. The bed was also so noisy and we had a beautiful window w a beautiful view but in the morning it was impossible to see out of it due to not being insulated must be!. To be honest we were disappointed with our stay at this property we are frequent travelers, we frequently stay at hotels of this name this was not the best but passing by and in need of place for a night it will do, NOT a place to stay for a vacation tho that’s for sure!. Granted the only GOOD thing I can say about this property is that the staff is super friendly and inviting!.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 21 Feb 2024
Dear Holly,Thank you for being an IHG One Rewards Club Member and for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations.I want to offer you my sincere apologies for not meeting your expectations. I understand the frustration of hoping to relax and unwind while you're away from home, only to discover a number of inconveniences. Our staff strives to provide guests with an exceptional hotel experience, so thank you for recognizing our friendly staff, despite your disappointment in other aspects of your stay.Please know, we take guest feedback very seriously. We continuously review guest feedback, such as yours, to make appropriate changes to improve the guest hotel experience. Rest assured, we will check into the conditions you described in the bathroom and will address them with our staff.Again, I apologize for not meeting the mark this time; I hope you will give us another chance to show you this experience was truly an exception and not the norm.If you have any additional comments, please do not hesitate to reach out to us directly.And again, thank you for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Ariel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
The staff has all been friendly. The building and room is clean and comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 20 Feb 2024
Hi Ariel,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to provide comments regarding your stay.We take pride in ensuring our guests have a pleasant, comfortable stay and an exceptional hotel experience. We are so happy to hear you were so pleased with your interactions with hotel staff and found our property well maintained.We hope you'll stay with us again soon. Until then, we wish you safe travels.Again, thank you for choosing Holiday Inn Express & Suites. With gratitude,

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 20 Feb 2024
Hi Joe,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking time to rate your stay.Our staff strives to ensure each guest has an exceptional hotel experience and we are so happy to hear your stay was positive.We hope we'll have the opportunity to serve you again and you'll stay with us again soon. Until then, we wish you safe travels.With gratitude,

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Large room, good view of mountains and Scranton area.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 20 Feb 2024
Dear John,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate and review your stay.From friendly staff to sizeable rooms with a beautiful view of the Lackawanna Valley, we strive to provide every guest with an exceptional hotel experience and are so happy to hear you were pleased with your stay.We hope you'll provide us the opportunity to serve you again with a future stay at our hotel. Until then, we wish you safe travels.With gratitude,

8/10 Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 20 Feb 2024
Hi Kimberly,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.Our staff strives to provide every guest with an exceptional hotel experience. We are happy to hear you enjoyed your stay.We hope we'll have the opportunity to serve you again. Until then, wishing you safe travels.With gratitude,

10/10 Sangat Bagus

Jaffa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Feb 2024
Hi Jaffa,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to provide feedback regarding your stay. Our staff strives to provide guests with an exceptional hotel experience, and we are so pleased to hear you experienced great service during your stay.We hope you will provide us the opportunity to serve you again for another night of comfort and relaxation. Until then, we wish you safe travels.Again, thank you for your comments and for choosing Holiday Inn Express & Suites.With gratitude,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Feb 2024
Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations and for taking the time to rate your stay.We are happy to hear you enjoyed your stay and hope you'll stay with us again soon.Until then, wishing you safe travels!With gratitude,

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
👍
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Feb 2024
Hi James,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations.We appreciate the time you took to rate your stay. Our staff strives to provide every guest with an exceptional hotel experience every time they stay with us. We are so pleased to hear your experience was positive. We will share your positive feedback with the staff.We hope you will provide us the opportunity to serve you again soon. Until then, wishing you safe travels.Again, thank you for choosing Holiday Inn Express DICKSON CITY SCRANTON.With gratitude

10/10 Sangat Bagus

Yves

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personnel courtois
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Marie, Guest Services Manager pada tanggal 14 Feb 2024
Hi Yves,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent stay in Northeastern Pennsylvania.The time you took to rate your stay with us is greatly appreciated. Our staff strives to provide guests with an exceptional hotel experience, and we are happy to hear you were pleased by your interactions with our staff.Guest feedback is invaluable to us as we continuously review the feedback and make appropriate changes to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON. Wishing you safe travels.With gratitude,

2/10 Sangat Buruk

Bryan

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Pool wasn’t open.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lisa B., Guest Services Representative pada tanggal 31 Jan 2024
Hi Bryan,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodation needs.Our staff strives to provide each of our guests with an exceptional hotel experience. While some circumstances are beyond our control and require the disruption of our typical amenities without notice, I certainly understand your frustration in choosing our hotel to enjoy the pool only to arrive and find out the pool was closed.I hope you will give us another chance to prove ourselves to you and you will see your recent experience was an exception, and certainly not the norm, in our hotel.If you have any additional comments or questions, please do not hesitate to contact me directly at holidayinndcfeedback@gmail.com.Again, I sincerely apologize for the experience you had and thank you for choosing Holiday Inn Express & Suites.With gratitude,

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and clean
Stayed here numerous times… always a pleasure…staff very polite … room was clean… can’t ask for more then that
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Lisa, Guest Services Representative pada tanggal 31 Jan 2024
Hi Michael,Thank you for choosing Holiday Inn Express & Suites DICKSON CITY SCRANTON for your recent overnight accommodations.Our staff strives to provide an exception hotel experience for every guest every time they stay with us. We are so glad to hear you continue to have positive experiences with our staff and are pleased with the conditions of your room. The feedback we receive from guests is greatly appreciated as it allows us to recognize where our staff is excelling and make any appropriate changes to improve the experience for future guests. We sincerely appreciate you taking the time to provide your feedback. If you have any additional comments or concerns, please reach out to me directly at holidayinndcfeedback@gmail.com.I look forward to the chance to serve you in the future. Until then, safe travels.