Seabrook hotel guide. Omni hotel in Seabrook, New Orleans

"Property was nice; in a great location. When you check in, make sure you ask what amenities there are with your reservation. Staff did not volunteer information. I had to ask to get clarity of all the benefits with my reservation. Other than that, my experience with Royal Sonesta was really nice."

"Cleaners were great. Very clean. Staff were very helpful. Room and bed was very good"

"unhappy they did not inform me the pool was closed during our stay . Thats the main reason we stay at omni royal ."

"No complaints all good "

"Th hotel was nice and the room was clean. You are walking distance to everything."

"Great elevators and staff"

"The staff was nice. The chairs and upholstered furniture could use a deep cleaning. Comcast/full tv functioning did not work. The pool never had a stock of towels. The mini fridges in the room were super small, could not hold a standard styrofoam to go plate. Also, located right across from an emergency room, ambulance sirens most of the night which of course is the fault of the property but will not return nonetheless. "

"Staff was very good, especially house keeping. Every little detail was maticulous in my room. Best house keeping I've ever experienced. Lots of shopping and restaurants downstairs. There is even a tsa-pre office (which I used). The only thing that was a little shaky was self parking. It is really difficult to pay these people as everything is on an app you have to download, enter all your personal information and credit card info. We had to get the front desk to come out to the parking garage to help us. It needs to be more user friendly/easier. My god, if you want our money, make it easier for your clients to give it to you. "

"Everything was fine-staff excellent in hospitality - the hotel is ok-definitely paying for the convenience and location- property is “well worn “"