Hotel dekat Seaton Delaval Hall

"When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance."

"Lovely waitressing staff. Great evening meal. Delicious breakfast. Great view from room overlooking the North Sea. Fantastic sunrise viewing."

"Lovely little boutique hotel with everything we needed for a short break. Highly recommendable!"

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"It's a fantastic place to stay, but the wallpaper which is fab could do with glueing down in the room we stayed in 132. Also herb sausage is not breakfast sausage, maybe do just pork or beef sausage. Everything else was fantastic lovely stay."

"Excellent standard of room and facilities . Food, staff etc was amazing"

"The hotel was very nice only a few things I would say they should tell you when checking in that they have maintenance work going on . Also they leave say if you want your room cleaned you should leave a note on your door by 11pm which is could yet not putting a note on the door they still came in your room and took the key out of the room which I find annoying"

"Efficient check in / out Good breakfast Comfortable beds"

"Clean tidy rooms, staff where lovely and friendly food was nice and good parking for your car."

"Hotel ok can't fault the staff and Room service really on the Ball thanks, Could have done with a fan in room really warm"

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"It's a very nice hotel with plenty of charm and a really nice location. Cruise ships and other large ships come right past and it's not far of a walk to the main beach area and Pleasure Beach and was nice and quiet for our stay. Hard to fault the hotel in general. Breakfast was very nice as well. Staff were friendly. The rooms were roomy and looked nice but unfortunately the pieces didn't add up to what I had hoped for. It was a hot weekend and fortunately quiet so we could have the window...

"Facade looks great like reception and front room/restaurant. However, reception staff not engaging at all. Contacted the hotel for a request as celebrating a special day but no response nor from the reception when checked-in. Room is dated and dusty - cupboards/wardrobe has been forgotten together with the skirting boards on the hallways. Breakfast is appalling. Hash brown tasted like fried from an old oil with varied flavours. Food was not topped up. Enquired for a top up for a croissant but...

"Staff were great and breakfast was fine. Our room was yet to be redecorated but was ok. Bathroom mirror light/socket not working, and bed a bit creaky, but prob because of that. Overall we felt it was good value for the price."

"Better than expected - lovely building well maintained. Very clean."

"A very enjoyable stay in a boutique hotel, where the staff were very friendly and helpful. The rooms were all different, with each offering individual benefits. We were slightly concerned that the restaurant was not open on our first night, but we were able to get food from other areas, so not a problem overall."

"Had to put a complaint in"

"Such a calm stylish feeling."

"Exceptional quality for the price point - I'd expect to pay a lot more for the quality of the accommodation and the outstanding service from the staff. They were attentive, helpful and very friendly and made me feel welcome. Mack (I assume he was the duty manager) went above and beyond and couldn't have been more helpful. What a wonderful place to stay - would highly recommend it. "

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"