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Ulasan untuk Econo Lodge

2 out of 5
Econo Lodge
644 Mulberry Ave, Selmer, TN

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 14 dari 66 ulasan" "
Penilaian 8 - Bagus. 17 dari 66 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 66 ulasan" "
Penilaian 4 - Buruk. 13 dari 66 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 66 ulasan" "

7,2/10

Kebersihan

6,8/10

Staf & layanan

6,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well kept
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Mary, We're delighted to hear you enjoyed your stay with us! Thank you for the kind words. We're thrilled you found everything to your satisfaction, and we look forward to welcoming you back again soon!

10/10 Sangat Bagus

Donnie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 11 Mei 2024
Dear Donnie, We're are glad you enjoyed your stay .Thank you for choosing us, and we hope to welcome you back soon!

8/10 Bagus

Josh

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Not a bad place to stay. Only problem is the bedding isn't always clean and sometimes they don't restock the toilet paper.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Apr 2024
Dear Josh, Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay. We apologize for any inconvenience caused. We will address these matters with our team to ensure they are promptly resolved. Your loyalty is important to us, and we hope to have the opportunity to regain your trust and provide you with the exceptional experience you deserve on your next visit.

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Updated room with tile and marble.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 23 Mar 2024
Dear David,Thank you for the wonderful review! We are thrilled that you found everything to your liking.

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 23 Mar 2024
Dear Mathew,We are so glad you enjoyed your stay with us. Please come see us again.

8/10 Bagus

Belinda, Carbondale

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The Econo Lodge was close to our rodeo event. The room smelled clean upon entry. No breakfast at all. Personnel interactions were brief and curt.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 23 Mar 2024
Dear Belinda, We appreciate your kind words and are thrilled to hear that our hotel exceeded your expectations. Our team works hard to provide exceptional service and it’s wonderful to know that their efforts have not gone unnoticed.

2/10 Sangat Buruk

Wakingdrea

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nasty, filthy, would not recommend to a dog
The room was disgusting! Informed management and they did nothing about it! I was itching the entire time I was in the bed. Decided to look at the bed and it was filthy! There were roaches in the corner of the from and dead spiders. I would recommend a dog to stay here let alone a person!
Menginap 1 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 13 Des 2023
Dear Wakingdrea, we regret to hear about the inconveniences you had while staying with us. We'll strive to address your concerns, and we hope to have a chance to change your perceptions.

4/10 Buruk

vanessa

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Floors were nasty and the base boards look like they have never been cleaned. I dont thi k tge shower had since it had spider webs. We stay there only because we have no other choices in Selmer, Tn.
Menginap 3 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 13 Des 2023
Dear Vansessa, Our apologies that your experience with the room was not in line with high standards of service. We have communicated this information to our Housekeeping Director to ensure the issue is corrected hope you will give us a try again in the future.

8/10 Bagus

Kristy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This property has been several brands over the last few years. They have made some much needed improvements (replaced carpet with LVP, upgraded the bathrooms, replaced linens). They used to provide a continental breakfast, but that has not come back since COVID.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 18 Okt 2023
Dear Kristy, Our goal is to impress everyone who stays at Econolodge , Selmer , TN, so we're happy to hear we succeeded with you! It's great to know that our beautiful improvement impressed you. Thank you for the kind review and recommendation. We look forward to seeing you again soon.

4/10 Buruk

Elizabeth, Columbia

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Desk attendant was not friendly or welcoming. Never offered Wi-Fi information, etc. Was skeptical when I said no pet would be in the room. Said my Expedia prepayment etc was denied.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari General Manager pada tanggal 18 Okt 2023
Dear Elizabeth, Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues with the Expedia payment and for any difficulty getting them resolved. We'll look into your comments further and be grateful for the chance to provide you with a more enjoyable visit.

4/10 Buruk

Clint

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari General Manager pada tanggal 4 Okt 2023
Dear Clint, Please let us know how we can get 5 star review next time.

2/10 Sangat Buruk

Jim

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We paid for everything before we got there through hotel.com. Then when we got there, they charged us extra and said that hotel.com didn’t pay for everything.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari general manager pada tanggal 31 Agu 2023
Dear Jim, We apologize that you received poor service during your stay with us. This is unacceptable! We will share this feedback with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

4/10 Buruk

Donna

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The place was dirty.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 26 Jul 2023
Dear Donna, Thank you for taking the time to share your experience about your recent stay with us. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Cukup Baik

Chris

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I stayed here for one night. Room was okay not real clean. Had to put up a deposit on the room checked out the next morning no one at front desk to get deposit back. Took 2 days to get the deposit back.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 26 Jul 2023
Dear Chris, Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari General Manager pada tanggal 26 Jul 2023
Dear Mark, We appreciate your review and are glad you enjoyed your stay with us!

8/10 Bagus

Dana

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
It was safe and very quiet
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 7 Jul 2023
Dear Dana, Thank you for your review review. We hope to serve you again in the near future.

8/10 Bagus

Gerald A, Lubbock

Bepergian bersama keluarga
Disukai: Staf & layanan
Did not like not having a breakfast situation as the property had this service in the past. Inconvenient not to have this service. The property is equipped for this service.
Tanggapan dari General Manager pada tanggal 29 Mei 2023
Dear Gerald, Thank you for taking the time to share your experience about your recent stay with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Cukup Baik

Terry

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The booking ad said there wud be a complimentary breakfast. There was NOT. We were still in our room one morning when the maid arrived. She said she wud come back later. She did not. Our room was adequate but ... drab ... with walls painted a dark color, a bit 'depressing'. The room was clean, bedding fairly new, bathroom updated, hair dryer, hot water pot for tea, instant coffee. Overall - acceptable but not great.
Menginap 4 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 3 Mei 2023
Dear Terry, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. We hope that you will give us another chance next time you're in Selmer, TN.

2/10 Sangat Buruk

Valerie

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas
The front office staff would not change my booking because they said they had no rooms available for the day i wanted. It showed online that she had available rooms & i told them that but they said they didnt & didn't know why Expedia put that they did.
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 3 Mei 2023
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 Cukup Baik

Becky

Bepergian bersama keluarga
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 18 Apr 2023
We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.

8/10 Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasantly Surprised.
We came up to help with the cleanup from the tornados that hit the area. We got one of the last rooms - very comfortable and spacious. There aren't a lot of options for hotels in Selmer, this hotel has been remodeled since the last time we stayed. Check-in took a while and it seemed like I was bothering the clerk. We didn't get a wi-fi password so not sure if they have wi-fi or not.
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 14 Apr 2023
Dear Kelly, We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

8/10 Bagus

Herbert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Basic Comfortable accommodations
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari General Manager pada tanggal 31 Mar 2023
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

6/10 Cukup Baik

Kent, Flemingsburg

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I prepaid for my room on Expedia, still took 10 minutes to check in. Property run down, not in great shape. Reasonably clean
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari General Manager pada tanggal 10 Feb 2023
Dear Kent, We would not be able to grow and develop without feedback like yours. Thank you for taking the time to share your experience with us. We hope to see you again soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari General Manager pada tanggal 13 Jan 2023
We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

6/10 Cukup Baik

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan
I called to alert staff we would be arriving around 5 am and to confirm someone would be there to check us in. I arrived at 5:15 am, the front door was locked. Rang the bell, knocked and called for 5 minutes before someone came to the front. Can see that I woke them up. Checked out at 4 am. Front door locked again. No one came to door so had to leave room key between the door and left a message on VM that I checked out. Room was clean but fridge and microwave combo very outdated. Microwave had turn buttons instead of digital buttons. Face cloths were thin and discolored from wear and tear. Toilet ran. Had to wiggle the handle to stop it. TV was horrible. Horrible sound and horrible connection. Had to keep unplugging and replugging to get it to work.
Tanggapan dari General Manager pada tanggal 13 Jan 2023
Thank you for taking the time to share your experience about your recent stay with us. We apologize for any inconveniences. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will give us another chance next time you’re in Selmer . Thank you.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT STAY
Never in my life will I EVER stay at this hotel again. Ya'll need to get them off your site. The place is disgusting. Towels with brown spots all over them, overcharging for pets (they charge PER pet), $100 deposit on TOP of the pet fee, the bed was broken (Literally sunk in on one side), the tub would NOT drain (reported this to housekeeping and was told they knew about it, but the owners had not chosen to fix it, also told the owners and literally no response), we had 2 lights that worked besides bathroom area. They advertise "free breakfast" but there is no breakfast due to "COVID". Umm, didn't those restrictions stop? The parking lot is littered with trash, along with the grassy area they expect you to take your dogs to do their business at. We got a call Saturday morning saying we hadn't paid for the dogs being there, however, we TOLD them we had dogs when we checked in and was under the assumption they charged us. They didn't, so we had to go up there Saturday morning and pay $350. So that is basically dang near $180 a night for a slum hotel! The pics do NOT match the hotel. Oh and by the way, it advertises room service.....lol. All I can do is laugh at that. We checked in at 2am, normal hotels have someone on third shift. Instead, their door is locked and I stand outside in the cold for five mins waiting on the woman to get out of bed so we can check in. Just don't stay here...drive an extra hour to the next town or rent a house.
Menginap 1 malam pada bulan November 2022
Tanggapan dari General Manager pada tanggal 13 Jan 2023
Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to address the issues found. We hope that you will give us another chance next time you're in Selmer.

2/10 Sangat Buruk

Zachary

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2022

8/10 Bagus

R Jeffrey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay for the price. Room was clean. Staff was great
Menginap 5 malam pada bulan November 2022
Tanggapan dari General Manager pada tanggal 27 Nov 2022
Dear Jeffrey, We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

2/10 Sangat Buruk

Kaitlin

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The toilet was plugged upon arrival. Maintenace came and went and did nothing. No trash can in the room.
Menginap 6 malam pada bulan November 2022
Tanggapan dari General Manager pada tanggal 27 Nov 2022
Dear Katlin, We are sorry to hear about these issues you had while with us. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

4/10 Buruk

Len

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

8/10 Bagus

Gregory

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very easy to work with and took care of our needs. The rooms were neat and clean.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari General Manager pada tanggal 19 Okt 2022
Dear Gregory, Thank you for taking the time to share your experience with us. We appreciate the fantastic review and are glad you enjoyed your stay with us. We hope to have you back next time you're in Selmer

4/10 Buruk

Kendra

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2022
Tanggapan dari General Manager pada tanggal 25 Sep 2022
Dear Kendra, Thank you for taking the time to share your experience with us. We appreciate the review and We hope to have you back next time you're in Corinth.

6/10 Cukup Baik

Taralynne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was no way to plug up electronic devices by bed to recharge. This Choice Hotel has not been upgraded to recent standards.
Menginap 2 malam pada bulan September 2022
Tanggapan dari General Manager pada tanggal 25 Sep 2022
Thank you for taking the time to share your experience with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer,

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No issues
No issues. Comfortable room.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari General Manager pada tanggal 15 Agu 2022
Dear Lisa, We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

6/10 Cukup Baik

pierre

Menginap 2 malam pada bulan Juli 2022

6/10 Cukup Baik

Robert

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
No breakfast as advertised on website and business sign. Using covid as an excuse to keep the dining area closed just to save a couple of bucks is sad. At least offer the customer a voucher for the local fast food places; a small amount is fine. Or discount the room price a little.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari General Manager pada tanggal 15 Agu 2022
Dear Robert, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. Thank you again and safe travels.

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable
Only 1 channel available on tv. Took a long time to check in.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari General Manager pada tanggal 28 Jul 2022
Dear Lisa, Guest satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and taken into conisderation as we continually update and improve. We appreciate you taking the time to share your review with us and we hope to impress on a return visit.

8/10 Bagus

WILLIE

Menginap 3 malam pada bulan Juli 2022
Tanggapan dari General Manager pada tanggal 19 Jul 2022
Dear Willie, We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

6/10 Cukup Baik

Chris

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari General Manager pada tanggal 13 Jul 2022
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

10/10 Sangat Bagus

Marcella, Carleton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great start for the money. Staff extremely pleasant. Great sleep on a very comfortable bed.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 13 Jul 2022
We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

10/10 Sangat Bagus

Larry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Austin

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
There was only one person working and we would find her sleeping all the time. She was very rude too.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
I'm so sorry for your poor experience at our hotel and we are very sorry we did not meet your expectations. We regret that our front desk staff was not met with our excellence in service. We value you as our guest and appreciate you taking the time to write. We hope to have the opportunity to welcome you for a more pleasurable experience.

4/10 Buruk

Allyson

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bed was nice and no bedbugs, but other furniture was not clean. Microwave, fridge, mirrors, couch, walls, floors…
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect . The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you.

4/10 Buruk

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
While the listings all say breakfast is included. We’re far enough past the pandemic for that to be an excuse. Plus listings should be current. Also this is not a nice enough place for the price. The $100 deposit is unreasonable for a prepaid room. Hardly any places do that.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari General Manager pada tanggal 13 Jul 2022
Thank you for taking the time to share your experience with us. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer ,TN.

4/10 Buruk

Renee

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sad, sad, sad!!!
The person who checked us in was very rude. She indicated that we should be happy with the conditions because we got such a good rate. The room was very dirty, the floor behind the nightstand looked as if it hadn’t been swept in months. The sheets were dirty.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

10/10 Sangat Bagus

Johnathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 8 Jun 2022
We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our comfortable beds and ample amenities. Thank you for staying with us and we look forward to seeing you again.

6/10 Cukup Baik

Tony

Bepergian bersama keluarga
I think we will stay elsewhere next time.
Room was not ready till 5 pm. Sign says check-in @ 2 pm. No breakfast as advertised, still using Covid as excuse.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

6/10 Cukup Baik

Elaine

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Clean and comfortable bed
Very clean and comfy bed Was disappointed as no breakfast was being served
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 16 Jun 2022
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, Thanks again and we look forward to your next visit.

4/10 Buruk

Eydie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Econolodge Lodge in Selmer grade D-.
We arrived at Econolodge in Selmer, TN around 7:30pm. I was apprehensive about having to give the clerk a $100. deposit, as there was no mention of that when I reserved and paid in advance. Then I was told no breakfast because of COVID. I reserved with free breakfast for my family if four. No mention of COVID. I asked what time the pool opened and was told the pool was broken. I reserved the room with my grandchildren specifically because they advertise with a beautiful pool. Falsely So overall the room was clean and comfortable. But I didn't get at all what was promised and expected. Needless to say, I won't be back.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 7 Jun 2022
We are so pleased to hear our nice beds, clean room were the highlights of your stay. Thank you for your compliments however, we regret that we did not exceed your expectations this trip. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review.

8/10 Bagus

Katie

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice, good size room. Housekeeping made sure I had everything I needed during my stay. Good experience
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari General Manager pada tanggal 11 Mei 2022
Dear Katie, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area!