"Not a great entry way from the carpark, up the sweeping staircase carrying luggage then a fight to get the door open. A beautiful hotel especially the grand vestibule. Great reception staff efficient and friendly. We were in room 359, top floor, (splendid view) which was particularly hot during the May heatwave but room fans were provided. The beautifully refurbished bathroom however was the worst layout we've ever experienced. The door into the generous sized room, clashed with the rather small shower cubicle, which had nowhere to put shower toiletries except the floor. The only other storage area was a small glass shelf over the hand basin in exactly the right forehead cracking position. The strangest was the double toilet roll holder, which was placed just above the toilet cistern thus completely out of reach just when it was needed, unless you are a contortionist. The breakfast serving staff told us that they were tired and they were all obviously fed up, demoralised even, but the breakfast was great."