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Novotel Semarang

Photo gallery for Novotel Semarang

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Novotel Semarang

UNESCO Sustainable Travel Pledge

Novotel Semarang

4.0 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pemuda 123, Semarang, Central Java, 50132

Explore the area

  • Popular LocationParagon City Mall Semarang6 min walk
  • Popular LocationLawang Sewu18 min walk
  • Popular LocationGereja Santa Perawan Maria Ratu Rosario Suci Randusari - Katedral7 min drive
  • AirportSemarang (SRG-Ahmad Yani Intl.)18 min drive

Choose dates to view prices

About this area

Semarang

Located in Semarang, Novotel Semarang is in the business district and near the airport. Paragon City Mall Semarang and DP Mall Semarang are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Simpang Lima Park and Indonesia Kaya Park. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Paragon City Mall Semarang - 6 min walk
  • DP Mall Semarang - 15 min walk
  • Kota Lama Semarang - 18 min walk
  • Lawang Sewu - 18 min walk
  • Gereja Santa Perawan Maria Ratu Rosario Suci Randusari - Katedral - 7 min drive

Getting around

  • Semarang (SRG-Ahmad Yani Intl.) - 18 min drive

About this property

Novotel Semarang

4-star spa hotel near Paragon City Mall Semarang
2 restaurants, an outdoor pool and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Novotel Semarang offers 174 air-conditioned accommodations with a safe and complimentary bottles of water. Premium cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 10:00 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 133100 for adults and IDR 66550 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square
  • Citrus

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3875 square feet)
  • Meeting rooms - 8

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 133100 for adults and IDR 66550 for children (approximately)
  • Airport shuttle fee: IDR 100000 per person (one-way)
  • Airport shuttle fee per child: IDR 80000 (one-way), (from 5 to 14 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 30 out of 130 reviews
5 - Excellent 23%
Rating 4 - Good. 67 out of 130 reviews
4 - Good 52%
Rating 3 - Okay. 25 out of 130 reviews
3 - Okay 19%
Rating 2 - Poor. 6 out of 130 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 130 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
towel and bed cover are so old.They are not looking clean at all.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Good stay in Semarang
Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Comfortable and staffs are friendly
Stayed 2 nights in Mar 2021