Dear Ibu Dian Martha, Thank you for staying with us and give a good rating. We’re so glad you love to stay with us . Can’t wait to have you again in the nearest future! Regards, Management of ASTON Sentul Lake Resort & Conference Center

Dear Sir/Madam, Thank you for staying with us and give a good rating. We’re so glad you love to stay with us . Can’t wait to have you again in the nearest future! Best Regards, Management of ASTON Sentul Lake Resort & Conference Center

Dear Sir/Madam, Thank you for staying with us and give a good rating. We’re so glad you love to stay with us . Can’t wait to have you again in the nearest future! Best Regards, Management of ASTON Sentul Lake Resort & Conference Center

Dear Our Beloved Guest, Warmest greeting from Aston Sentul Lake Resort & Conference Center. Thank you for sharing your experience during your stay with us and we are really sorry for what you've been through. We do apologize for your unpleasant experience regarding our services. We realize that there is much more concern to be developed and to be improved, and we are committed on doing our best to reach the goal providing the best to our Guest. We hope we still can welcome you back to Aston Sentul Lake Resort & Conference Center on next visit. Best Regards, Albert Siregar General Manager

Dear Our Valued Guest Warmest Greeting from Aston Sentul Lake Resort and Conference Center. Thank you for sharing your feedback with us. It’s an honor for us that you have a lovely experience. For your next visit, it would be appreciated if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Dear Mr/Mrs. Naveen, Greetings from Aston Sentul Lake Resort & Conference Center Thank you for trusting our Hotel for your recent trip. We really appreciated your high score! We are delighted to know that you really had a pleasant stay with us and for sure we really thank to you over your reccommendation that our Hotel is a right place for family staycation. Looking forward to welcome you back in the near future. Regards, Albert Siregar General Manager

Dear Our Valued Guest Warmest Greeting from Aston Sentul Lake Resort and Conference Center. Thank you for sharing your feedback with us. It’s an honor for us that you have a lovely experience with us. For your next visit, it would be appreciated if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Dear Our Valued Guest, Warmest Greetings from Aston Sentul Lake Resort & Conference Center Thank you for choosing our Hotel for your recent trip and took your valuable time to share your feedback here. We took a note of your constructive feedback and please ensure that it won't happen in the near future. We will passed this information to our team regarding to keep improve our quality of services. Looking forward to welcome you back with better experience. Best Regards, Albert Siregar General Manager

Dear Mr Anonymous We sincerely apologize for the inconvenience you encountered on your last stay. We can imagine and understand how uncomfortable if you should wait longer for the breakfast time and came with the condition that supposed to be better and our team didn’t handle it well. We will investigate the points regarding speedity, and attitude of our team, and ensure proper follow up are taken. Above all, thank you for sharing this as our best lesson on served the Guest. We hope we are still can welcoming you back to Aston Sentul on the next future.

Dear Mr/ Mrs. Juni, Nothing can beat our joy knowing that you had an enjoyable stay experience with us, especially for highlighting our indoor playground, animal feeding, and swimming pool. Thank you for the rating and look forward to welcome you again in Aston Sentul Lake Resort & Conference Center, soon.

Dear Ms/Mrs. Sri Haryani, Thank you for the highest rating regarding your stay experience in Aston Sentul Lake Resort & Conference Center. We wish you had a wonderful time here and look forward to welcome you again in another chance.

Dear Mrs/Ms. Nona, Please accept our apology for inconveniences you encountered on your last stay. We took note from your review regarding our staff courtesy, breakfast service, and facilities in villa. We thank you for your review, those points give us deeper lesson and understanding of what Guests are expecting. Thank you once again, Mrs/Ms. Nona, the team would be happy to assist you whenever you come back to Aston Sentul Lake Resort & Conference Center.

Dear Mr. Chandra, Thank you for you kind feedback. However, we are apologize for the inconvenience of air conditioner in your room. The team will do investigation about point that make our guest uncomfortable and we will make sure that immediately improvement will be taken. Thank you for sharing this as our best lesson on serving the Guest. We hope we are still can welcoming you back to Aston Sentul on the next future.

Dear Mrs/Ms. Nona, Allow us to apologize for inconvenience you encountered because the air conditioner didn't work as you expected. Our team is investigating that issue. We thank you for your review for that such giving us deeper lesson and understanding of what Guests are expecting compare between amount that has been charged and the services that are offered. Thank you once again, the team would be happy to assist you whenever you come back to Aston Sentul Lake Resort & Conference Center.

Dear Traveler, Thank you for the Four Star you have given us. We strive to keep giving our heartfelt service and surely look forward to welcome you back at Aston Sentul Lake Resort & Conference Center. Best Regards, Albert Siregar General Manager

Dear 단체 투숙객Warmest Greetings from Aston Sentul Lake Resort & Conference CenterOn this good moment, I would like to thank you for your nice review about our Hotel. It's my pleasure to have you here with us as our valuable guest. I hope your days with us were really wonderful and memorable as we always put our best to serve you.Once again thank you and see you again in on your upcoming stay with us in the near future.Warmest regard,Faisal FuadFront Office Manager

Dear Mr. AdilWarmest Greetings from Aston Sentul Lake Resort & Conference CenterOn this good moment, I would like to thank you for your nice review about our Hotel. It's my pleasure to have you here with us as our valuable guest. I hope your days with us were really wonderful and memorable as we always put our best to serve you.Once again thank you and see you again in on your upcoming stay with us in the near future.Warmest regard,Faisal FuadFront Office Manager

Dear Natsuki San, Thank you for staying with us and We have noted your comment. We’re so glad you love to stay with us . Can’t wait to have you again in the nearest future! Regards, Management of ASTON Sentul Lake Resort & Conference Center

Dear Mr. Weonwoo,Thank you for staying at ASTON Sentul Lake Resort & Conference Center. We appreciate your constructive feedback, we will improve our service and facilities.Looking forward to have you again in the future.Best Regards,Management ASTON Sentul Lake Resort & Conference Center.

Dear Mr. HAN JUN, Thank you for sharing your review during your stay at ASTON Sentul Lake Resort & Conference Center. We are glad to know that you enjoy your stay with us. We look forward to welcoming you back to Aston Sentul Lake Resort & Conference Center. Best Regards, Albert Siregar General Manager

Dear Mr. Takashi, Greetings from Aston Sentul Lake Resort & Conference Center Thank you for trusting our Hotel for your recent trip, we really glad to receive this valuable feedback. We are delighted to know that you had a pleasant stay with us and really enjoyed our food especially the indonesian food. Looking forward to welcome you back in the near future. Regards, Albert Siregar General Manager

Kepada Tamu Kami yang Terhormat, Salam hangat dari Aston Sentul Lake Resort & Conference Center Kami ucapkan terimakasih atas kepercayaan Anda telah menginap bersama kami. Kami mohon maaf atas kejadian yang Anda alami sehingga menyebabkan masa berlibur Anda yang tidak maksimal. Sudah merupakan prosedur kami untuk selalu melakukan pemeriksaan kamar sebelum tamu check in, namun kedepannya kami akan lebih ekstra teliti untuk menghindari kejadian seperti ini terulang kembali. Semoga kami dapat kembali berkesempatan bertemu dengan Anda dengan pengalaman yang lebih baik. Salam, Albert Siregar

Dear Ms. Dewi, Warmest Greetings from Aston Sentul Lake Resort & Conference Center Thank you for giving us a feedback. It's an honor for us that you have a lovely experience with us. For your next visit it would be appreciate if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Dear Mr. Jon, Warmest greetings from Aston Sentul Lake Resort & Conference Center Thank you for choosing our Hotel for your recent trip and took your valued time to share your feedback here. We took a note of your constructive feedback and surely we will passed this information to our team, please rest assured this won't happen in the next future. Looking forward to welcome you back with another better experience Best Regards, Albert Siregar General Manager

Kepada ibu Marisa, Salam hangat dari Aston Sentul Lake Resort & Conference Center Kami sangat berterimakasih atas ulasan yang ibu berikan atas pelayanan kami yang meninggalkan kesan yang baik selama masa menginap Anda. Tentunya, ini akan menjadi motivasi kami untuk terus meningkatkan dan mempertahankan kualitas pelayanan dari Aston Sentul. Sampai jumpa pada kunjungan anda selanjutnya. Salam Hangat, Albert Siregar General Manager

Dear Mr. Chandra, Warmest Greeting from Aston Sentul Lake Resort and Conference Center. Thank you took your time to gave us a feedback It’s an honor for us that you have a lovely experience with us. For your next visit, it would be appreciated if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Kepada Tamu Kami Yang Terhormat, Salam hangat dari Aston Sentul Lake Resort & Conference Center Terima kasih atas kunjungan Anda dan keluarga serta meluangkan waktu untuk berbagi pengalaman selama masa menginap Anda. Tentunya, ulasan positif Anda akan kami jadikan motivasi untuk terus mempertahankan dan meningkatkan kualitas pelayanan kami. Sekali lagi, kami ucapkan terima kasih dan sampai jumpa pada kunjungan Anda selanjutnya. Salam, Albert Siregar General Manager

Dear Our Valued Guest Warmest Greeting from Aston Sentul Lake Resort and Conference Center. Thank you took your time to gave us a feedback It’s an honor for us that you have a lovely experience with us. For your next visit, it would be appreciated if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Dear Our Valued Guest Warmest Greeting from Aston Sentul Lake Resort and Conference Center. Thank you took your time to gave us a feedback It’s an honor for us that you have a lovely experience with us. For your next visit, it would be appreciated if you tell us more about more what you feel about us. Looking forward to welcome you back again. Sincerely, Albert Siregar General Manager

Se Hee 님, 안녕하세요. 우리와 함께 즐거운 체류 경험을했다는 것을 알면 기쁨을 이길 수 없습니다. 평가 해 주셔서 감사 드리며 곧 Aston Sentul Lake Resort & Conference Centre에서 다시 오신 것을 진심으로 환영합니다.

Dear Mr Azly Nothing can beat our joy knowing that you had an enjoyable stay experience with us. Thank you for the rating and look forward to welcome you again in Aston Sentul Lake Resort & Conference Center, soon.

Dear Mr. Timtim, First of all, please accept our sincere apologize for your unpleasant stay experience. During your meals time, we understand that it’s really annoying when you have to wait longer for the dishes you ordered and then came with the quality that we know it was supposed to be better. Furthermore, Your constructive feedback regarding service from our staff is our main concern to be developed. We also regret that our maintanance project at the poolside makes you feel uncomfortable. Thank you for your kind evaluation, Mr. Timtim, we hope we still have the chance to show you our facilities & service improvement by coming back to Aston Sentul Lake Resort & Conference Center.

Dear Traveler, thank you for letting us know that our facilities and services worth the rate that you spent. We are delighted that you have a great stay experience with us. Looking forward to welcome you again in your next visit.