Terrace/patio

Reviews of Hostel Haru

2 out of 5
Hostel Haru
11F,12F 61, Cheonggyecheon-ro, Jongno-gu, Seoul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 147 reviews" "
Rating 8 - Good. 44 out of 147 reviews" "
Rating 6 - Okay. 3 out of 147 reviews" "
Rating 4 - Poor. 0 out of 147 reviews" "
Rating 2 - Terrible. 0 out of 147 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hostel and the room has great aircon, mine had a nice view and it’s pretty close to the river. The only draw back is they’re mostly staff-less so you have to do your own check in and email them your passport. They also don’t have secure luggage storage. You just leave it behind an unmanned desk which everyone has access to. There’s also stairs of you’re staying up on the 12th floor with no lift option.
Stayed 5 nights in May 2024

10/10 Excellent

HYERAN

Stayed 1 night in Oct 2022
Response from shiro on 4 Nov 2022
후기 감사합니다!! 앞으로도 좋은 기회가 있을 때 방문 해 주시면 감사하겠습니다.

10/10 Excellent

M, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bunk bed had its own flatscreen TV. I like that the toilet and shower was separated.
Stayed 3 nights in Dec 2019
Response from manager on 25 Dec 2019
Thank you for your reply!! :)

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I booked one of their rooms for me, so it really felt like a hotel. Room was cozy and clean. Breakfast is simple but nice (the coffee is actually really good!). Location is easy to get by in the city. Staff at reception was always super helpful. Only two things bothered me: there is no elevator to the 12th floor, so I had to go up the stairs one floor with my rather heavy suitcase; the 12th floor has a small terrace/balcony, and my room was facing that (along with 2 other rooms out of their 5 or 6 rooms in 12th floor), which meant I had to keep the shades down and lights on all the time to have some privacy.
Stayed 3 nights in Nov 2019
Response from manager on 2 Dec 2019
Thank you for your review!!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Hostel Haru provides better services and facilities than some hotels I have stayed in. It is an incredibly clean, well maintained property in a brilliant location. As a traveller with big aspirations but a very tight budget, I really couldn't have found somewhere better to stay.
Stayed 3 nights in Oct 2019
Response from Manager on 26 Oct 2019
Thank you for your great review, I'm so appreciate about it!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pretty small for sharing bunk beds but everything else was very convenient and clean.
Stayed 2 nights in Oct 2019
Response from manager on 8 Oct 2019
Thanks for your review.

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but good.
It's a little pricey for a hostel. The location is good and room is comfortable. It's not too noisy because they don't have too many rooms and this made my stay relaxing.
Stayed 2 nights in Aug 2019
Response from shiro on 21 Aug 2019
Thank you for your review!!

8/10 Good

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This is an ideal accommodation for anyone; be it tourists or on business trips. Lots of eateries nearby. Walking distance to public transport and tourist spots.
Stayed 1 night in Aug 2019
Response from shiro on 21 Aug 2019
Thank you for your review!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from shiro on 25 Jul 2019
감사합니다, 앞으로도 잘 부탁 드립니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and nice. Breakfast was good. The extra perks were really a plus point, 1 bottle of drinking was provided everyday, 2 small clean towels were provided daily as well. My only 2 constructive comments would be to thicken/darken the curtains for the beds as the lights could be too glaring for the person next to us if we decide to use it late at night and i don't mind if there's a one or 2 common bathrooms/toilets that we could use other than the private ones that is attached to the room (which i absolutely appreciate) for night owls like me. I came back after 12am a few nights, and it's not so nice to be taking shower and using the hair dryer when everyone was already sleeping, so i end up not taking one, haha.
Stayed 4 nights in Jun 2019
Response from shiro on 22 Jun 2019
Thank you for your review. I hope you have a great time here and see you again when you visit Seoul. Thank you for coming, Thank you for writing. :)

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 6 nights in Nov 2018
Response from shiro on 27 Nov 2018
Thank you for your kind report.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, clean hostel with friendly staff
Nice hostel close to transportation, mini stop/gs25/7-11, starbucks, etc. Can pretty much get all kinds of necessities nearby and the Jonggak underground shopping centre is also minutes away.
Stayed 4 nights in Aug 2018
Response from ホステル・ハル on 19 Sep 2018
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

8/10 Good

Verified traveller

Good stay
Staff are helpful, room size is small but tidy and clean. Breakfast time is the highlight for those whom don’t mind to cook for themselves. About 15 mins walk to Mengdong shopping area
Stayed 2 nights in Aug 2018
Response from ホステル・ハル on 4 Sep 2018
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

10/10 Excellent

Jeremy, Quezon City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location because it is in the middle of everything. Safe and secure with multiple security keypads from the ground floor up to our room. Sparkling clean rooms with complete amenities and towels were changed everyday. Basic but more than sufficient breakfast. The ability to self check-in was great and the guidebook provided was super helpful. Will definitely recommend to others and stay here again!
Stayed 5 nights in Aug 2018
Response from ホステル・ハル on 30 Aug 2018
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Hostel Experience
There was trouble with my bed the first night, so I had to wait a little while. However, they moved me into a single room with a private bathroom as opposed to the 6-bed dorm I booked, which was super nice! It was my first time staying in a hostel, so it spoiled me for when I had to move into the dorm the next day. I couldn't sleep with people moving around late at night and early morning, but I'm just not used to hostels yet. The location was fantastic and so was the service.
Response from Shiro on 18 Apr 2018
Hi, Catherine! Thank you for your comment!! and I'm so sorry again about your first night. Please visit us when you come to Seoul again. Thank you. :)

8/10 Good

Bhea, Manila, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Hotel is located few minutes away from subway station, many restaurants in the area too, which is very convenient. Rooms were very clean and kept neat by housekeeping. One of the best hostels I’ve ever stayed so far. Thank you, Hostel Haru for being part of my Korea trip.
Stayed 2 nights in Nov 2017
Response from shiro on 9 Nov 2017
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

10/10 Excellent

Maryann, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My personal opinion on Hostel Haru
I’m really happy that I made a right choice to stay in Hostel Haru as I would like my room to be comfortable, safe and clean because I’m staying for 10 days. Besides comfortable, safe and clean, the location is very convenient with the subway station so close by. Finding food is not a problem too as there are so many choices nearby. I would definitely recommend Hostel Haru to my friends who are visiting Seoul. I would also add that I’m impressed with the service. I thank you being very quick in replying my email and also for sending me videos of direction to Hostel Haru without my request. Also thank you for reaching out to me to check what time I would be arriving. Overall, I’m very happy with Hostel Haru.
Stayed 9 nights in Oct 2017
Response from shiro on 19 Oct 2017
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel perfect our Korea trip
Love their every single thoughtful arrangement. Worth staying at Hostel Haru.
Stayed 6 nights in Sep 2017
Response from hostel HARU on 11 Sep 2017
Thank you for your review! I was so happy to read it. I hope you got a good memory at Hostel Haru. And if you have a chance to come to Seoul I hope see you again. Thank you so much, Have a beautiful day!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
Response from hostel HARU on 24 Jul 2017
Thanks for writing review to us, We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

10/10 Excellent

Kimberly, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, Convenient and Clean Accommodation
The hostel is very comfortable and convenient to stay in. There is a tv, towel amenities, toothbrush set, shower soap and hairdryer available for use. The location is easily accessible to many locations - near Myeongdong and many other train stations. The room was very clean and the bed is super comfy. Best of all, there is private space for dormitories - curtains, lights and power sockets next to your bed. There are also private lockers for individual use. Highly recommend to stay here!
Response from Shiro on 24 May 2017
Thank you Kimberly!! Thanks for writing review to us, We are glad to see that you enjoyed!! See you again when you visit Seoul, Thank you for coming, Thank you for reviewing.

10/10 Excellent

Solo traveller, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access cozy hostel with nice city view
Hostel Haru's rooms are located at 11th & 12th floors. Have a great city view. Room with ensuite toilet is super clean and neat. Daily Housekeeping. 2 face towels, toothbrush/paste, shampoo, conditioner and shower gel provided. 5 min walk from Jonggak station (Line 1). Simple daily breakfast from 8-9:30am
4-bedded female room with ensuite toilet
Bed with personal TV and curtain
Fridge, hairdryer and kettle available
Shower kit and hot water bath
Response from Shiro on 30 Dec 2016
Thank you for your review (with photos). We also happy to see you and hope had a great day with Hostel HARU.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel near numerous tourist locations.
The best part of the experience was being able to see Cheonggyecheon from my room window. There were also so many tourist attractions within walking distance, or a short ride on the Seoul Metro. The staff was pleasant, and the room had a nice decor. Everything was very clean. It looks like the place is new, or they've recently remodeled. The common areas were comfortable, and there was a free computer to use. Also, they have a free breakfast. It wasn't a full on buffet, but enough to get you goin'.
Response from Haru on 12 Jun 2016
Hi, guest, We were all pleased that you liked our hostel. As we just opened last March, we were worried if there's anything inconvenient that a guest might feel. When you have a chance, please visit us again.

8/10 Good

HIROOKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく綺麗で満足。安い。今まで泊まったホステルの中で1番良かった チェックインは無くて部屋の暗証番号がメールで送られてくる方式でした。ベッドが少し動いただけで音が鳴る、仕切りのカーテンが薄かったりしたので物音や明かりが気になる人は不便かも気にならない人にはすごく良いホステルでした。 ホテルの周辺にご飯屋さんが多く夜中は酔っ払いが少しいた
Stayed 2 nights in Apr 2024
Response from SHIRO on 8 Apr 2024
貴重なレビューありがとうございます。またのご来店心からお待ちしておりますので、ぜひお願いいたします。よろしくお願いいたします。

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
とても快適に過ごせた
Stayed 2 nights in Feb 2024
Response from SHIRO on 2 Mar 2024
ありがとうございました!!またのご利用心からお待ちしております。よろしくお願いいたします。

6/10 Okay

Natsumi

Travelled with group
Liked: Staff & service
掃除の際に侵入してしまったのか、2日目に虫が出ました。。
Response from SHIRO on 14 Nov 2023
申し訳ございませんでした!清渓川の隣なので虫が飛んでくることがたまにありそれを防ごうと網戸まで設置しておきましたが...悪い思いをさせてしまい本当に恐縮です。もっと気を付けます!

10/10 Excellent

Ari

Stayed 2 nights in Aug 2023
Response from Shiro on 30 Sep 2023
Thank you for your replu!! ) I hope see you again soon.

8/10 Good

JONG MI

Stayed 2 nights in Jul 2023
Response from HOSTEL HARU on 7 Aug 2023
후기 감사합니다. 다음 기회에 또 방문하셔도 편안하게 묵어가실 수 있도록 준비하고 기다리겠습니다. HOSTEL HARU드림

8/10 Good

Hok Kay Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if there is more plugs to charge or have usb port. My travel adopter is too loose for the socket and I have to go buy a new one from convenience store nearby
Stayed 4 nights in May 2023
Response from Shiro on 24 May 2023
Thank you for stayed our hostel, and gave us a great review. We are glad to see that you enjoyed!! See you again when you visit Seoul.

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後に荷物を預けられるので、出発時間まで周辺で買い物ができるので便利。 今回2回目の利用だが、江南、弘大方面にも行きやすく、明洞も徒歩圏内でとても観光しやすい。 また、初めてシングルタイプの部屋を利用したがキャリーケースも広げられて荷造りしやすかった。 部屋もとても清潔感がある。 次回もまた利用したいと思う。
Stayed 2 nights in Feb 2023
Response from シロ on 8 Mar 2023
ご満足いただいてなによりです、いつ訪れられても満足いただけますよう心かけておりますので何卒これからもよろしくお願いいたします。

10/10 Excellent

KAZUMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地がよい。清潔。
チェックイン、アウトは無人です。事前にメールが届いて、入口や部屋のパスコードが送られてきます。特に問題はないです。ただ12階のWi-Fiが弱く、電波の強いところまで行って使ってました。立地はいいと思います。明洞の街まで歩いて行けます。
Stayed 2 nights in Dec 2022
Response from マネージャー on 30 Dec 2022
レビューありがとうございます。不足していた部分はしっかりと直して今度いらっしゃった時、より快適に過ごせますよう気を付けます。またのご来店を心からお待ちしております。

8/10 Good

Ching kuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
樓下多食市,但住的隔音有點差
Stayed 3 nights in Dec 2022
Response from Manager on 30 Dec 2022
Thank you for your review. I hope see you again when you visit KOREA.

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1号線鐘閣駅すぐ、近くに2号線乙支路入口駅もあり便利な立地。すぐ近くにミニストップもあります。 施設も綺麗で、清潔感あり。 スタッフの方も感じのいい方でした。 宿泊までに日本語で丁寧な説明のメールをくださいました。 持ち込んで食事をするラウンジも清潔感がありおしゃれで、大きな窓からは清渓川を見渡せる景色もよく夜は夜景を見ながら過ごせます。 気になったのは壁が薄いのか声が大きい人だったのか隣の部屋の人の声が割と聞こえました。 総合的に良かったので、またぜひ利用したいなと思います。
Response from マネージャー on 30 Dec 2022
レビューありがとうございます。清潔感には本当に気を付けておりますのでこれからもよろしくお願いいたします!ご満足いただいたようで本当に何よりです!

10/10 Excellent

soyeon

Stayed 2 nights in Oct 2022
Response from shiro on 4 Nov 2022
후기 감사합니다!! 앞으로도 좋은 기회가 있을 때 방문 해 주시면 감사하겠습니다.

10/10 Excellent

M, 東京

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地も駅近くで明洞も歩いて行ける距離にあってアクセスがとても良かったです!また、スタッフさんも良い方で日本語もOKなので良かったです! また次行くときも宿泊したい!と思えるところでした。
Stayed 3 nights in Feb 2020
Response from manager on 22 Feb 2020
レビューありがとうございます、いつでもゆったりお休みできますよう用意してお待ちしておりますのでまたのご来店もよろしくお願いいたします。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地もよく、明洞にも徒歩圏内。2号線にも1号線にも乗りやすい場所でした。 タオルは毎日替えてくださりよかったです。 6人部屋で少し狭かったですが清潔感とセキュリティは大変満足です。 初めてドミトリーに宿泊しましたが、またお世話になりたいと思えるホステルでした。
Stayed 3 nights in Feb 2020
Response from マネージャ on 14 Feb 2020
次回は4人、8人部屋もぜひ使ってみてください。6人部屋よりは快適に過ごせると思いますので!素敵なレビューありがとうございます。これかれもよろしくお願いいたします!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Manager on 23 Jan 2020
Thank you for your point!!

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from manager on 27 Jan 2020
レビューありがとうございます、いつでもゆったりお休みできますよう用意してお待ちしておりますのでまたのご来店もよろしくお願いいたします。

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせる綺麗で可愛いホステル
4人部屋ドミに1泊しました。 建物の出入り口、ホステルの各階、部屋全て電子キーが設置されており、セキュリティーは万全でした。 お部屋もバスルームもとても綺麗に清掃されていて快適でした。 テレビのリモコンが他のベッドのテレビにも反応してしまい、ちょっと困惑しました。 鍾路の中心地に位置しているため飲食店がたくさんあり、その点でも不便なく過ごせました。 スタッフさんも日本語が堪能なので不安なく宿泊できました。
Stayed 1 night in Nov 2019
Response from manager on 27 Jan 2020
レビューありがとうございます、いつでもゆったりお休みできますよう用意してお待ちしておりますのでまたのご来店もよろしくお願いいたします。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦給大家
住宿環境和照片一樣,地點方便,下次還會想入住,值得推薦給大家
Stayed 4 nights in Dec 2019
Response from haru on 27 Jan 2020
非常感谢你的评语!很开心可以获得这么好的评语,希望下次来我们还可以再为您服务!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from manager on 30 Dec 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from manager on 24 Dec 2019
Thank you for your point!! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from manager on 24 Dec 2019
Thank you for your point!! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6人1室のドミトリールームで2日間お世話になりました。 ロケーションが最高でで、ソウル駅からのアクセスが良く、地下鉄を使って色々行くにもにも便利だし歩いて行ける観光地もたくさんありました。だから夜遅くまで安心してブラブラ出来ました。 設備についてはすべてキレイだし必要なものは揃っています。スタッフの方たちも親切で、居心地良く滞在できました。ありがとうございます。 部屋の中にトイレとシャワールーム2つがあるのが嬉しかったです! ただ、私は気にならないたちなので大丈夫だったのですたが、「23:30以降シャワー禁止」のルールは全く守られていませんでしたよね。(笑)なので部屋の中にある分、そう言うのがもしも気になる人だったらイライラしたりストレスになるしで諸刃の剣かもしれないです。
Stayed 2 nights in Dec 2019
Response from manager on 27 Jan 2020
ありがとうございました、またのご来店心からお待ちしております。これからもよろしくお願いいたします!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from manager on 16 Dec 2019
Thank you for your review!!

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點、環境、整潔度一流;早餐簡單而美味。旅館樓下便有大量餐廳及便利店,夜晚不愁沒東西吃,其中一間炸雞店太美味了,又便宜,味道不輸其他有名氣的炸雞連鎖店。 旅館洗衣房開放時間為5PM-10PM, 如時間能延長就更好了。
Stayed 4 nights in Nov 2019
Response from manager on 16 Dec 2019
谢谢您的评价,欢迎下次再来!

10/10 Excellent

miii, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
想像していたホテルよりもかなり綺麗でした。駅の近くで明洞も徒歩圏内と立地もよく利用しやすいところです!
Stayed 2 nights in Nov 2019
Response from Manager on 11 Dec 2019
レビューありがとうございます、いつでもゆったりお休みできますよう用意してお待ちしておりますのでまたのご来店もよろしくお願いいたします。

8/10 Good

최해인

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치가 정말정말 좋고 깨끗하고 침대 편하고 방(?) 티비 있어서 외롭지 않게(?) 보낼 수 있어서 좋았어요. 그런데 와이파이가 잘 안되서 별 하나 뺍니다. 서울 한복판에서 와이파이가 잘 안될줄이야 ㅠ
Stayed 3 nights in Nov 2019
Response from Manager on 6 Dec 2019
저런... 그런 일이 있었군요. 공유기도 기계인지라 가끔씩 실수를 하더라고요, 말씀 해 주셨으면 손봤을텐데 아쉽네요. 다음에는 와이파이가 잘 터지도록 하겠습니다! 후기 감사합니다!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from manager on 2 Dec 2019
thank you for your review!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다.
아주 깔끔했고 11시가 넘어가자 조용했으며 방별로 샤워실과 화장실이 분리되어 있어 좋았습니다.
Stayed 1 night in Nov 2019
Response from shiro on 27 Nov 2019
사진까지 남겨주시고 정말 감사합니다!! 언제 오셔도 깨끗하고 편안하게 쉬시다 가실 수 있도록 준비하고 있겠습니다. 오늘도 좋은 하루 되세요.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Manager on 22 Nov 2019
Thank you for your point!! :)