6/10 Cukup Baik
Esther
13 Jul 2025
Tidak Disukai: Kebersihan, fasilitas
Our first room has a dysfunctional shower where water was leaking into the toilet area. The staff then moved us to a room that had gnats in the shower and asked us if we’d like them to spray something ti get rid of them. We asked for a different room, so we were downgraded to a smaller room with a lower floor and worse view. When asked if there was a price difference for the downgrade, the staff stated the size difference wasn’t significant enough for a price change. We got the economy room which means they only clean our room on specific days. On the days they did clean,it was subpar. Instead of refilling our shampoo and conditioner bottles, they placed extra bottles (I’ve never seen a hotel do this before) so we had a total of 5 bottles of product in our shower. My blanket also had short straight hairs all over it after it had been made by housekeeping which was odd because I have long, curly hair. The location is not great either because there is no subway entrance nearby. You have to walk at least 10 minutes. The only public transportation available is bus which is still a 5-6 minute walk which feels far if you’re visiting in the summer heat. Overall the experience was subpar and I would not stay here again.
Esther
Menginap 8 malam pada bulan Juni 2025