Hotel dekat Kastil Severndroog

"Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...

"No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

"The pillows were awful"

"Room was clean the staff were very helpful"

"Great hotel featured a pool sauna ans steam room and gym sadly unable to use as didn't get time. Breakfast was great and the freshly made pancakes made the kids soo happy. The only thing is the room was dusty and not sure about the fridge if it was working. After checking out, we was given free donuts which the kid's loved.!"

"Lovely older hotel with an amazing breakfast. Makes their own sausages.. uses free range eggs.. fantastic. Great location on the heath and about 10 min walk to blackheath station. They have traditional Sunday roast and afternoon high tea. Lovely hotel."

"Estancia genial, muy buena habitación, desayuno perfecto, personal muy atento."

"Would recommend this hotel"

"The staff was very pleasant and great. When we got there they stated that they could upgrade our room us to room uñer the seamThe room service menu for after hours should be better. The food was delivered late and it was cold one of the meals was cold.."

"Thank you!"

"Good location, room had small kitchen and washing machine, great for staying a few days in London."

"Lovely clean and comfy rooms. Drinks & breakfast were great. Having amenities would have been a bonus."

"thank you so much"

"Fabulous hotel ! Highly recommend"

"Great location for the Excel Conference Centre - lovely staff in all areas - I can only make one suggestion and that would be to move the mirror closer to the plug, as its really difficult to do your hair when the plug is so far away - plus a shelf would be good near to the mirror too. Apart from that - it was really good and would highly recommend."

"Nice new hotel, gym was very small & there wasn’t much going on in any of the bars or restaurants. Rooms were nice, new and clean. Paid a good price so didn’t feel too expensive either."

"Breakfast was fresh and good Room was clean Bed linen was dingy Location was desirable for my needs"

"Really excellent location for the airport and also for other London attractions. We visited the O2 the evening before our flight. Really enjoyed it and will definitely book again."