First time I've stayed at the hotel and can't find anything to fault it, though was disappointed that the pool was being serviced (could have done with email to let me know - given it's a 5* hotel). Had been looking forward to a roof top morning swim each day.
Concierge service was very good trying to find us a larger taxi, helpful and friendly. Did not have time to eat in the restaurants.
Nearest MTR (tube/local train), was 10mins walk away, there is a SevenEleven at the base of the hotel.
Though it's in the New Territories, you have to get the Red taxis rather than Green ones (same price - cheap).