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Delightel Hotel West Shanghai

3.5 star property
Travelers find entertainment for all ages at this Shanghai hotel, from nightclub dancing to arcade games, with babysitting services for parents needing a break

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Delightel Hotel West Shanghai is close to the action, near National Exhibition and Convention Center. Enjoy a mix of fun activities like dancing at the nightclub or playing games in the arcade, then relax with a coffee from one of 2 cafes or indulge in delicious Chinese cuisine at one of 3 restaurants. With babysitting services and an electric car charging station available, this hotel provides convenience for families.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

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About this property

Delightel Hotel West Shanghai

  • Family-friendly hotel near National Exhibition and Convention Center
  • Located close to Shanghai Outlets, Delightel Hotel West Shanghai provides a nightclub, 2 coffee shops/cafes and a hair salon. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Babysitting (surcharge), coffee/tea in reception and tour/ticket information
    • Meeting rooms, ATM/banking services and a 24-hour front desk
  • Room features
  • All 226 rooms feature comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Bathrooms with designer toiletries and baths or showers
    • LCD TVs with satellite channels
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 48 for children
  • Uncovered self-parking fee: CNY 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Delightel Hotel West Shanghai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Delightel Hotel West Shanghai?

Self-parking is available for CNY 5 per night. Valet parking is available for a fee.

What time is check-in at Delightel Hotel West Shanghai?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Delightel Hotel West Shanghai?

Checkout is at noon.

Where is Delightel Hotel West Shanghai located?

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Shanghai Outlets, National Exhibition and Convention Center and Shanghai International Circuit. Shanghai International Sourcing Center is 11.2 mi (18 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.0

Cleanliness

4.6

Location

6.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

8/10 Good

YU-CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

I like the environment. The room is clean and big.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenloes WLan Das Frühstück war gut. Das Zimmer war immer sauber und aufgeräumt. Es gab keine Probleme beim Auschecken.
Stayed 10 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Unfriendly Staffs

Location is "not" good for sightseeing, shopping, or dining. Staff is "not" friendly and helpful at all because they keep us waiting the room for 1 hour without any notice.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Service

Worse service.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

TM

Liked: Cleanliness, staff & service, property conditions & facilities
満足：広い、静か、綺麗、料理が美味しい 不満：蚊などの害虫対策
Stayed 1 night in Jun 2019
Verified

6/10 Okay

andrew

Liked: Staff & service
Stayed 1 night in Mar 2019