Search Hotels in Shasta-Hanchett Park, San Jose

"Saturday night someone came into my room probably Jeremy Quinn my stalker but overall we really liked the place housekeepers nice I always leave $5.00 there for there "

"Room is clean "

"Clean room"

"Nice clean option very close to the airport. The rooms are spacious , clean and functional. The breakfast is an added bonus!"

"Unfortunately, my stay at this property was quite disappointing. The room did not meet basic cleanliness expectations. There were visible long strands of hair (including what appeared to be blonde human hair and dog hair), which made the space feel poorly maintained. Noise was also a significant issue. Other guests were inconsiderate late into the night, and there was no effective way to address it. I attempted to contact the front desk, but it appears it is not staffed 24 hours, and calls were redirected to voicemail, which left the situation unresolved. Additionally, the staff seemed overwhelmed and, at times, came across as unpolite, which made interactions less pleasant than expected. Overall, due to the cleanliness concerns, lack of support during the night, and overall experience, I would recommend considering alternative accommodations if possible."

"Very nice. Breakfast was good."

"Bed was comfortable"

"The staff (particularly one of the male employees) was not friendly at all, and we did not feel welcomed during our stay. While the room itself was acceptable, there was a strong unpleasant odor every time we entered, which made the experience uncomfortable. We requested room cleaning, but no one ever came. The housekeeping number was also unresponsive, and we had to go to the front desk multiple times just to get basic items we needed. Overall, the service and room condition did not meet expectations. Also, keep in mind that breakfast and parking are not included and require additional payment."

"Always love staying here. Clean, upscale feeling. Great bar, breakfast. The rooms are nice. Love the size and the couch that can be used as an extra sleeping area. Large lobby area. Great walking distance to down town. Parking is insanely expensive compared to other hotels in the area. This is the only reason we don’t stay here all the time. This trip the manager gave us comped parking and it seriously made our stay feel so special. We were in town for a hockey tournament on Easter and they made our holiday stay feel very special. Would definitely recommend. Just wish nightly parking fee was not so outrageous. "