Hotel Murah di Shatterford

"Loved old inn. Staff went over and above to be helpful,dog even had sausage gor breakfast. I found out no lift Expedia said couldn't ca cel without losing my money,when I told them this they said not a problem they would have returned it,again thanks for nothing Expedia. Staff so helpful and helped to get up to bed. Food was to die for had evening meal,lovely fresh cooked menu and breakfast again fabulous. Would recommend and would go again in spite of no lift!"

"Quite old establishment. Unlucky day for me the Floors/carpet were not vacuumed that day, i could see and smell it. To make it worse the clean new linen was placed on those dirty floors by the cleaning staff who change out the linen - make beds in the morning. Explains the hairs i found on my freshly made bed."

"Very nice stay, check in was smooth. Room was clean and tidy. Good shower, black out curtains. Coffee, tea etc provided. Ironing board in room but couldn't find a safe. Staff were very helpful and breakfast was very nice. Overall we were very happy with our stay."

"Excellent stay as usual thanks Belinda"

"This is a converted coaching inn at the junction of a few roads. Easy parking, good breakfasts and dinners, plenty of character. A bit of a downside if you’re a light sleeper with the traffic and kitchen exhaust system. Otherwise, easy place to stay."

"The vent in toilet very loud could be heard in bedroom.not good when trying to sleep."

"Nice stay for the short while I was there."

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"All you need from a hotel. Good clean quiet room, helpful staff and a good selection for breakfast. Close to the City and International Centre."

"Clean room"

"Nice stay"

"Breakfast was great & so we're staff. Accommodation was a bit tired. Carpets ruffled & paving & steps were loose"

"Family rooms were basic and need re vamping. So does the spa, but overall it was good for a one night stay"

"Paid £116 per night. Good value - very good breakfast included. Room a little in need of some tlc but comfortable and clean. Hot water tap in sink never came through hot and shower a little cool. Food in restaurant very good. Restaurant staff very good."

"Bar and breakfast rooms were great..clean room..however we were given top floor room with four flights of stairs.. room too small for a double with very uneven floor.. Room was very hot window only opened six inches not much air coming in.fan provided was useless.. didn’t get much sleep as we were hot sticky and itratible..not going back.this was not in the heatwave.. the following weekend .."