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Reviews of AmeriVu Inn & Suites

2 out of 5
AmeriVu Inn & Suites
211 Waukechon St, Business 29 1/2 Block South, Shawano, WI

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 457 reviews" "
Rating 8 - Good. 178 out of 457 reviews" "
Rating 6 - Okay. 92 out of 457 reviews" "
Rating 4 - Poor. 47 out of 457 reviews" "
Rating 2 - Terrible. 28 out of 457 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was inexpensive and clean, walking distance to Hardees and McDonalds
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Thank you

10/10 Excellent

JoAnn

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would stay bere again
Stayed 1 night in Mar 2024
Response from Manager on 2 May 2024
Thank you

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2024
Response from Manager on 2 May 2024
Thank you

2/10 Terrible

Kyle

Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Sorry for inconvenience

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service
Ok place to stay.
Was ok as far as cleanliness and the rooms were a little outdated.
Stayed 2 nights in Jan 2024
Response from Manager on 2 Mar 2024
Thank you

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 2 Mar 2024
Thank you

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 2 Mar 2024
Thank you

10/10 Excellent

Hank

Stayed 1 night in Dec 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Smelled clean when we walked in. The room was ok needs updated. The bed was hard and on a metal frame that made noise every now and then.
Response from Manager on 2 Mar 2024
Thank you

8/10 Good

Patrick G

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location for my purposes. Clean facility. Friendly staff. The bed was extremely firm, hard. I woke up in the middle of the night with sore shoulders from sleeping on my sides. My room had a couch which was much softer so I spent the 2nd half of the night sleeping on the couch. I recommend that they invest in better mattresses.
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ,we got there early and they let us go to our room to get ready for the G.B. game.
Stayed 1 night in Dec 2023

10/10 Excellent

James A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Decent price for packer game night
Stayed 1 night in Dec 2023
Response from Manager on 5 Dec 2023
Thank you

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the man checking us in and throughout the night and the next day was so helpful and pleasant along with the checkout the Monday morning!
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Thank you

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
This hotel was not clean.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Sorry for Inconvenience.We will make note to the housekeeping staff for this.

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Bathroom was discussing. Air vent ran but didnt move any air cause vent was clogged with dust. Wall corner by sink was caked with dust. Shower should've been replaced a couple years ago. Towels should be thrown out. Stains and threads hanging. Charged $100 for a Saturday night and should be charging $45, then I could understand the filth.
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Sorry for your bad experience we will take care the issue you mentioned.But prices are depends on the demands of the day.big event, pecker game etc. price is high all around the area

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights. The rooms smelled like urine. The room keys kept deactivating, which made things really interesting when the hotel front desk only works from 6:00-11pm. Then there Is no one around. Several guest vonited on the carpet and was left there all night.
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Sorry for inconvenience I will share this with my housekeeping staff And we Do have have the phone at the entry door to help guest after hours. Also sign at desk about that phone. So we can help our guest even after desk closed.

2/10 Terrible

Matthew

Stayed 1 night in Nov 2023
Response from Manager on 4 Dec 2023
Hello Expedia This guest No Show and charged for no show penalty so how can he leave 1 star review here he has not been even at property.Please remove this un authentic reviewthanks

10/10 Excellent

Miguel

Liked: Amenities
The staff was extremely polite and very affordable!
Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Thank you

6/10 Okay

Kimberly

Travelled with family
Front desk personnel was nice, but they just let everyone do whatever they wanted, no noise policy.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Sorry for inconvenience

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel has so much potential to be a good one. There needs to be more of an emphasis on cleaning. It needs new bedding and linens.
Stayed 2 nights in Oct 2023
Response from Manager on 2 Nov 2023
Thank you

8/10 Good

Jonathan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Thank you

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
BEDS UNCOMFORTABLE
WHEN YOU CHECK IN THEY CHARGE YOUR CREDIT CARD AN EXTRA $60.00 FOR "INCIDENTALS". THEY DON'T HAVE ANYTHING WE COULD SEE FOR "INCIDENTALS" JUST A WAY TO GRAB YOUR MONEY UNTIL THEY DECIDE TO REIMBURSE YOUR ACCOUNT. ROOMS WERE CLEAN. BEDS UNCOMFORTABLE. MATTRESS ON A METAL PLATE AND METAL FRAME.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Sorry we having new mattresses soonthank you

6/10 Okay

Heather

Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Thank you for staying here

10/10 Excellent

Renae

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and convenient.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Thank you

4/10 Poor

Cindy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old. The furniture was nice and so was the carpet in our room, but our bed frame squeaked and there was horrible noise every time we rolled over. It was like sleeping on a cake pan. The toilet leaked, and the shower was stained. There were stains on all of the towels, hair everywhere, and stains on our sheets. The sheets were so old there were fuzzy all over them and they were so scratchy. The stains were probably the biggest "deal breaker" is wanted to go to Walmart and get new ones.
Stayed 2 nights in Sep 2023
Response from Manager on 6 Oct 2023
sorry for inconvenience I will definitely share with housekeeping staff and will make sure housekeepers will correct this issue

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In desperate need of updating and deep cleaning.
Stayed 1 night in Sep 2023
Response from Manager on 6 Oct 2023
Sorry for inconvenience I will share with our housekeeping staff and corporate

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 3 nights in Sep 2023
Response from Manager on 6 Oct 2023
thank you

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms look to be freshly painted and decorated. It was a great place for us to stay while we had exhibits at the fairgrounds.
Stayed 3 nights in Sep 2023
Response from Manager on 10 Sep 2023
Thank you

4/10 Poor

Zoa

Disliked: Staff & service, amenities, property conditions & facilities
Felt unsafe in my room at night from people banging on doors in the hallways
Stayed 1 night in Sep 2023
Response from Manager on 10 Sep 2023
Hello guest, Just for your information This property equipped with 24/7 video surveillance cameras covering every corner of the property including exterior and all exterior door has keyed entry. Plus every door has double dead bolt. I don't know how you feel unsafe in this property just because some one knocking their own room door for waiting to someone open from inside.thank you for staying here

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean. Quite.
Stayed 1 night in Aug 2023
Response from Manager on 10 Sep 2023
Thank you

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Manager on 24 Aug 2023
thank you

6/10 Okay

Denise, Cherokee

Stayed 7 nights in Aug 2023
Response from Manager on 6 Oct 2023
thank you

6/10 Okay

sandra

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 24 Aug 2023
thank you

8/10 Good

Hank

Stayed 1 night in Aug 2023
Response from Manager on 10 Sep 2023
Thank you

2/10 Terrible

Barbara

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
Didn't like the assumption that I was going to trash or smoke in a non smoking room so an additional $60 charge was tacked on and you had to rely on their opinion if you broke the rules. Insulting. Wanted them to inspect my room and staff wouldn't.
Stayed 1 night in Aug 2023
Response from Manager on 24 Aug 2023
Dear Guest,Depend on the payment method. we usually hold certain amount for incidental.and it will get released automatically after you check outthat is just for incidental.if you don't have intention to smoke or damage in the room then you don't need to worry about it.

6/10 Okay

Abby

Stayed 2 nights in Aug 2023
Response from Manager on 24 Aug 2023
thank you

6/10 Okay

Anita

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Linen was very old and stained. Bed spreads had not been changed. Soap bar was broken. Hallway had musty odor and a centipede frightened my friend! I did enjoy the breakfast.
Stayed 2 nights in Aug 2023
Response from Manager on 24 Aug 2023
I will address this to our housekeeping team

2/10 Terrible

Hailie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets were Stained. Asked for more and those were also stained. Water smelt like ladybugs. Stains all over the floor. And just smelt disgusting. This is good if you’re looking to stay in a trap hotel. Hopefully getting a refund.
Stayed 1 night in Aug 2023
Response from Manager on 24 Aug 2023
sorry for inconvenience I will share this to the housekeeping staff

6/10 Okay

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Manager on 24 Aug 2023
thank you

4/10 Poor

MICHAEL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is terrible !! Filthy,Rooms smell like rotten garbage,..Had to buy 2 cans of Lysol to make it halfway stayable..Bathroom sink plugged,carpeting filthy.Smelled Skunk Weed being smoked in hallway and in parking lot by guests..Passcard key system didn't work to get into room.....batteries were full of corrosion..Dogs barking in room next to us..very few choices for breakfast..Stay Away !!
Response from Manager on 24 Aug 2023
After 4 nights of stay.thank you for your feedback.personally, I wouldn't stay in hotel even one night if its bad as you describe above thank you for your feedback

4/10 Poor

Randy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I was disappointed with the smell of the rooms , smells like dirty laundry. Next, the bathroom floors were covered with black hair. The bathtub was very stained along with the floors. Carpets were stained and very worn. For the cost of these rooms i was expecting much more than what we got.
Stayed 2 nights in Jul 2023
Response from Manager on 2 Aug 2023
sorry for inconvenience I will share this to the housekeepers

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023
Response from Manager on 24 Aug 2023
thank you

4/10 Poor

Tom

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty floor in the room, terrible smell
Stayed 4 nights in Jul 2023
Response from Manager on 2 Aug 2023
I will share this to the housekeeping team thank you

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
Thank you

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Had some difficulty with room keys not working. Staff member did correct. Staff were friendly. Facility clean
Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
Thank you

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Close proximity to ball diamond… not the cleanest rooms.. over priced for not having extra amenities.. breakfast is decent
Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
I will share this to the housekeeping teamthanks

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair priced, good accommodations, reasonable breakfast
Stayed 3 nights in Jul 2023
Response from Manager on 11 Jul 2023
thank you

8/10 Good

Margaret

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 11 Jul 2023
Thank you