"Staff was excellent at check-in and the breakfast buffet is awesome and maintained well. The room we had had windows facing the street. The room was stuffy and smelled. It was a damp smell that would not go away, even with the air unit running constant. The bathroom could use some paint. Our first hour in the room was interrupted when a cockroach went running by our 10 year old's feet while on the toilet. It was just one, but I let the front desk know about it. The front desk sent maintenance to our room within 20 minutes. He explained that it was not an "actual cockroach, but rather a palmetto bug. (cockroach looking enough for me!) Anyhow, we are pretty easy going people and do get that these bugs will show up on beachfront properties on occasion. The maintenance guy had a insecticide with him and asked if we wanted the bathroom treated, to which we said yes. He told us to wait 5-10 minutes before using the bathroom. About 2 minutes after he left the room, we all started coughing and had a tickle in our throat. We ended up having to leave the room for an hour or so just so we could stop hacking. So...I don't think what he sprayed was safe to be breathing in.
The pool and hot tub were fairly clean and the view from the pool is amazing. We have two kiddos that love to swim, so we were at the pool twice a day for 4 days. All but one time, there were no pool towels left. The only other complaint I have is the price for parking. To park in the ramp, it costs $22 per night. "