Sherman Oaks hotel guide. Marriott Hotels & Resorts hotel in Sherman Oaks, Los Angeles

"Amazing"

"I did not use it and they still charging me, even if I told the receptionist that was a double reservation to cancel the one for Expedia but still charging me"

"Great staff. Great foid"

"Check in and out was fast. Lobby is spacious. But kind a boring and sad. Put some life in it. If you can afford it, get an interior designer. Put also a complimentary coffee station. Your guests will appreciate it very much. It will not break the bank. Right?"

"Terrible customer service. DO NOT STAY HERE. World class scammers. Wouldn’t wait 20 mins extra so we could check in late at night after we had already paid. "

"Great place to stay"

"Staff trying to get into room after a hour of arrival. Then tapping on the door in the morning to see if we had gone, but waking us up instead. Also talking in the corridor on her phone kept us awake . Also attitude was not good when spoke to. The other MAIN problem was asking for tips in the bar."

"First of all, I have to shout out the concierge service. Miss Anna helped me out with everything anything I needed next thing just the Hotel itself treated me like a VIP they upgraded my room to a corner suite which the view was absolutely amazing. Breakfast was great food drinks everything I will definitely be coming back."

"Great location just a 5 min shuttle to the airport! Easy access to snacks and coffee in the lobby and a nice pool area and hot tub to relax in after a day out and about. Great customer service, everyone was kind and friendly!"