"Amazing staff(very kind and detailed oriented) and beautifully traditional ryokan that I enjoyed staying here. But the a bit strict about the hours- the entrance door is locked between 12am to 6 am so if you are an avid runner or late night party person, you better not stay here. Also they are quite flexible that they let me to use the library for my business meeting at 5 am in Japanese time(4 pm EST) but there is no business area that you can use at their non working hours(library opens at 8 am) and no gym, no working restaurants unless you order meals in advance. Still, the awesome spa, and nice staff surpassed those inconveniences. Breakfast is divine-must try and their dinners are awesome- it’s just pricey but worth it."