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"Clean and nice room helpful staff "

"The woman at the concierge desk “LUA” was extremely kind and helpful. She helped me purchase tickets to Tokyo Disneyland and also tickets for the bullet train to visit Kyoto. Loved the Godzilla theme, and the giant Godzilla on the roof of the hotel."

"Great Stay, great location. First room was standard which is tiny room. but once we upgraded to a Deluxe room , we got large and nice room"

"Faucet malfunction and small double room for two people. Small amenities as well but security is great"

"Loved location and atmosphere in and around hotel Didn’t like lack of closet or drawers so had to live out of suitcase."

"Staff was very helpful. Location was great. Only downside is the bedding and pillows were uncomfortable"

"Great location, very important to know you need west exit of train station - navigating was difficult even with Google Maps!! No grid system and many streets are 2 levels. Loved our room and 2 unexpected surprises- a view of Mt Fuji and of the nightly projection show at the Govt building. Check out the nice fountain and outdoor seating at the Starbucks across the street- across from level 2 of the hotel!"

"Really nice."

"Location was great. However the room was terrible! Cramped, no storage space, noisy, and the negatives could go on. The outside of the building looked like a high-rise jail block house. And the room seemed like a prison cell. We had a single double bed that was pushed up to one wall and only allowed about 16 inched of space on the other side to walk around. No storage, only a couple of hanging hooks. Bath area was of modular design with plumbing below raised floor. I'm 6 foot tall and I had to duck down as to not hit my head on the shower ceiling. Price was ok for the area, but if I ever went back I WOULD NOT stay at this property again. 4 nights was painful. Spend a few dollars more and go somewhere else. Besides, if you loose your room key it's Y2,000 added to your bill. If you want and extra pillow - you pay extra (rental fee)."