Search Hotels Near Shrine of the Serene Light, Phuket

"Perfect location, beautiful hotel, staff really friendly! "

"My experience at Courtyard by Marriott Phuket Town was disappointing and far below what I expect from a Marriott property. The check-in process took over 30 minutes, only to be informed at 1:30 pm that the room would not be available until after 3:00 pm. During this time, several other guests checking in beside us were offered rooms immediately, which made the situation even more frustrating. At the swimming pool bar, we were not allowed to charge the bill to our room and were asked to go back to the room to make payment instead. This felt inconvenient and inconsistent with standard hotel practice. The breakfast experience was particularly disappointing for a vegetarian guest. The available vegetarian options were extremely limited. The few vegetable dishes provided were soggy, and when I requested a small fresh portion, the request was declined. After this interaction, I chose not to have breakfast despite having it included. There was little effort made to accommodate or offer alternatives. An American guest sitting next to us made a complaint that when you write Soup also mention Spicy in the buffet… at that very moment atleast 5 staff surrounded him with options and apologies… very strange contrast Overall, the hospitality and service levels were not in line with what I have experienced at other Marriott properties."

"Lovely stay, thank you."

"lacked cleanliness"

"Yes, but the last two days the cleaning staff didn’t come and clean our room. My husband had to ask the 1st floor clerks for clean towels that we needed. We were pleased with our room. "

"The staff, cleanliness, atmosphere etc all 5*"

"Newly updated rooms with a lovely pool area. Connecting coffee shop and restaurant very convenient and guests received discount. Located by several “massage parlours” which may be worth baring in mind if bring children and walking around at night. However, felt perfect safe in area and wandering around. "

"Staff here were amazing, so friendly & helpful. The room was spacious & clean. Location excellent. The only area slightly disappointing was breakfast, not quite to our taste, but decent variety"

"Spacious room "