Sierra Helada Natural Park hotel guide. Barcelo hotel in Sierra Helada Natural Park, Spain

"Fantastic location, very friendly staff, super comfy bed, rooms clean and modern, beautiful view of sea! Cannot complain about anything and will ge back very soon! "

"Good size room with comfortable beds. Has tv, free wifi and free safe in room. Decent wardrobe and storage. Good bathroom, clean and tidy with wc, basin and walkin shower. Friendly and helpful reception staff, which is 24hr. No tea/coffee facilities in room, but if you ask when checking in they can provide you with a kettle and mugs, although there is a hot drinks vending machine in reception. Ideally located in Old Town, opposite the beach."

"Very nice "

"Power in bedroom cut out, spent an hour trying to get it back on, female receptionist was not helpful just said she'd tell the cleaner, appeared to find it amusing, this spoilt the overall stay. Poor customer service. Property in need of TLC but the breakfast was good, plenty of options. Close to strip."

"Second visit will definitely stay again beautiful hotel "

"A nice hotel very clean near lots of fast food places, 20 mins walk to the beach that has a few bars and places to eat. 10min taxi ride (10/15e) or 1 hour walk into Benidorm. Bus is 2.5e to town. Small clean tidy rooms with powerful shower. Massive supermarket next door. Free coffees. The staff are lovely. I would deffo return. Ideal for a 2/3 day stay. "

"WiFi does not work, tv channels are hit and miss If there working"

"Everything about our stay was excellent. Weather was a little iffy so never tried the pool but the facilities looked great. Good location too"

"Lovely hotel near beach & a tram ride from the centre Staff friendly & helpful Good breakfast & "