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"Check in and check out was very efficient. The hotel is quiet even during state swim meets. The room was clean but needs some renovation."

"This is a nice place, desk people were nice. Due to closeness to fast food places and a highway there was alot of traffic noise. "

"The “renovated” room means it was repainted and maybe redecorated. Unfortunately, the mattresses and furnishings were not updated. We had the worst mattress ever! We could feel every spring in the mattress. It was horrible! Sharing this feedback on check out was met with a nonchalant “we haven’t heard this before.” No offer of reimbursement, an apology, nothing. On top of this, the front foyer is filled with scaffolding to finish the paint job. The scaffolding was there the duration of our 3-day stay. Not cool! We will never stay at this hotel again. "

"I always stay here when i am in Gurnee. Excellent, Clean, quiet hotel. "

"The beds were very uncomfortable. Too hard. The bathroom was small. The room did not compare to the pictures. The staff was friendly and approachable. They listened well to complain with other guests that were partying into the night. "

"Breakfast had many options to choose from, even had chocolate waffle batter along with the regular batter. The hotel room was an average type room. The fan in the bathroom didn't work, it sounded like it was going to fall off the ceiling. We didn't use the pool/hot tub, as you needed to ask the front desk staff for an access key."

"Clean, very friendly staff , pet friendly everything was perfect ! "

"Very friendly staff. Bed was super comfortable and clean. Breakfast was good, with waffle iron, eggs and sausage and even biscuits and sausage gravy. Great warm comfort food to begin the 20 degree morning! Only stayed one night but would stay here again! "

"It was a quick stop and go, we quite literally checked in at 1:30 am and left again before 8:00 am, we did not need much but the description and ratings were not super accurate. It is very run down, the beds felt like we were sleeping on a hard floor and I am pretty sure we were not sleeping on fresh bedding. There were random cleaning supplies strewn throughout the hallways and after driving in dense fog for the previous 5.5 hours the person checking us in was very clearly annoyed that we were there."