Dear Amellia,Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room physical space wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Warmest Regard,Yusop AliGuest Relation ManagerIbis Styles Manager on MacPherson

Dear Valued Guest, Thank you for your stay with us and your feedback on your experience. Please accept our apologies for the unpleasant experience you had during your stay. We will share your feedback with our team to improve our facilities and services. Warm Regards, Ibis Styles Family

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe General Manager

Response-Dear Mio,Thank you for sharing your rating.Your feedback is invaluable as it helps us identify areas for improvement. We will certainly look into ways to enhance the privacy and functionality of our room designs to ensure a more comfortable experience for our guests.We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future. Thank you for staying with us.Warm Regards    Fifie   Guest Relations Executive    Ibis Styles Singapore on Macpherson

Dear Mio,Thank you for providing such a detailed review of your stay. We appreciate your balanced perspective and the time you took to share your experience.It's good to hear that you found our hotel to be a reasonable and decent option for your business trip. We understand that our location may require a bit of travel to reach downtown and the MRT station, and we appreciate your understanding in this regard.We apologize for any inconvenience caused by noise due to the thin walls and the presence of large groups. We know how important a quiet environment can be, especially during a longer stay. Your feedback helps us recognize areas where we can improve.Thank you for highlighting that our hotel can be a suitable and affordable option for those who don't mind a bus ride to get downtown. Your insights will be helpful for future guests who are considering staying with us.We hope to welcome you back again and provide an even better experience next time. Safe travels and best wishes!Warm Regards    Fifie   Guest Relations Executive    Ibis Styles Singapore on Macpherson

Dear David ,Thank you for sharing your observation regarding the proximity of the bus stop and metro station to our hotel. We appreciate your feedback, as it helps us provide valuable information to our guests. Indeed, having convenient access to public transportation is beneficial for our guests' travel convenience. We will continue to highlight this feature to our guests to ensure they have a seamless and enjoyable experience exploring the city. If there are any additional amenities or services you feel would enhance your stay, please don't hesitate to let us know. We are committed to continually improving our offerings based on guest feedback. We hope to welcome you back soon for another pleasant stay.Warm Regards   Fifie  Guest Relations Executive   Ibis Styles Singapore on Macpherson

Dear Guest,I'm truly sorry to learn that your experience fell short of your expectations, leading to a rating of 1 out of 5. We take your feedback seriously and would appreciate any additional details you could provide to help us understand where we may have gone wrong and how we can improve. Your satisfaction is incredibly important to us, and we are committed to addressing any issues you encountered to ensure a better experience in the future. If you're willing, please share more about your concerns so we can work to make things right. Thank you for bringing this to our attention.Warm Regards  Fifie Guest Relations Executive  Ibis Styles Singapore on Macpherson

Dear Herbert,We apologize for any discomfort you experienced due to the size of the rooms. We understand that spacious accommodations are important for our guests' comfort, and we regret if the room size did not meet your expectations.Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to our property. If there's anything else we can do to enhance your experience or if you have any additional feedback to share, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards  Fifie Guest Relations Executive  Ibis Styles Singapore on Macpherson

Dear Chi Pang,Thank you for your feedback. We understand that your experience was only "so so" and we apologize for any aspects of your stay that did not meet your expectations. We strive to provide our guests with a comfortable and enjoyable experience, and we regret if we fell short in any way.If there are specific areas where you believe we can improve, we would appreciate hearing more from you. Your feedback is invaluable to us as we work to enhance our services and accommodations for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future. If there's anything we can do to make your next stay better, please don't hesitate to let us know.Warm Regards  Fifie Guest Relations Executive  Ibis Styles Singapore on Macpherson

Dear Michael,Thank you for taking the time to share your experience with us! We're thrilled to know that you found our location convenient for accessing buses to the city center and that our staff were able to assist you during your stay. We strive to provide exceptional service to all our guests, and your kind words serve as encouragement for us to continue delivering memorable experiences. We look forward to welcoming you back on your next visit. Thank you for choosing us.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Mark,Thank you for taking the time to share your feedback with us. We appreciate your perspective on our hotel services.Regarding your comment about the absence of a concierge service, we apologize for any inconvenience this may have caused during your stay. While we have 24 hour concierge, our front desk team is always available to assist with any inquiries, recommendations, or arrangements you may need. Whether it's local attractions, dining recommendations, transportation assistance, or any other assistance, our team is here to ensure you have a seamless and enjoyable experience.We understand the importance of having personalized assistance available, and we're continuously looking for ways to enhance our guest services. Your feedback will certainly be taken into consideration as we strive to improve and meet the needs of our valued guests.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Finn, Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that our friendly staff and unique design left a positive impression on you. We apologize if the location was not entirely convenient for you, but we're glad that it didn't detract from your overall experience. Your feedback regarding the room is noted, and we'll work diligently to ensure it meets our high standards. We appreciate your support and hope to welcome you back for another enjoyable stay. If there's anything specific you'd like us to address for your next visit, please feel free to reach out. Safe travels! Best regards, Elma Gregorios Guest Relations Ibis Styles Singapore on Macpherson

Dear Tejash,Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and are grateful for the opportunity to address your concerns.We apologize for any inconvenience caused by the presence of multiple groups of tourists during your stay. Rest assured that we strive to provide convenience on every guest possible. We seek your understanding regarding in this area.While we are pleased to hear that you enjoyed our pool facilities, we regret that the rooms did not meet your expectations. We understand that proximity to public transportation is essential for our guests' convenience, and we apologize if the distance to Mattar station was not ideal for you. We will continue to explore options to improve accessibility and transportation arrangements for our guests.Your recommendation means a lot to us, and we are committed to addressing the areas of concern you've highlighted to ensure a more satisfying experience for our guests in the future.Thank you once again for sharing your feedback, and we hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable stay.Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on MacPherson

Dear Brenda,Thank you for sharing your feedback with us. We truly value your input as it helps us to understand how we can better serve our guests.While we're glad to see that you had an overall positive experience during your stay, we also recognize that there may have been areas where we could have improved to earn that fifth star. Your satisfaction is our top priority, so if there are any specific aspects of your stay that you feel could have been better, we would greatly appreciate hearing more about it.Please feel free to reach out to us directly with any additional comments or suggestions you may have. Your insights are incredibly valuable to us as we strive to enhance the experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a seamless experience from start to finish.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Young Wook,Thank you for choosing Ibis Styles Singapore on MacPherson and for sharing your feedback with us.We are pleased to hear that you found our hotel to be clean during your recent stay. Maintaining a high standard of cleanliness is one of our top priorities, and we are glad that our efforts were noticed and appreciated by you.We are always looking for ways to improve our guests' experiences, so if there are any specific areas where you feel we can enhance our services or if you have any suggestions for us, please feel free to share them.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards, Elma Gregorios – elma.gregorios@accor.comGuest RelationIbis Styles Singapore on MacPherson

Dear Muhammad,It's fantastic to hear that you had such a positive experience during your stay! A perfect 5 out of 5 rating is truly commendable. If there's anything specific you would like to highlight please don’t hesitate to let us know. Your feedback helps us understand what guests value most, and ensures we continue to deliver outstanding experiences. If there's anything you want us to offer you or any future guests, we're here to assist. Thank you for sharing this wonderful feedback!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

Dear Aruna,It's delightful to hear such positive feedback from you! A perfect rating is truly appreciated. We're thrilled that you had a great experience with our staff and enjoyed the wonderful location of our hotel. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities. If you have any further feedback or requests, we're here to assist you on your future plans. Thank you for sharing this fantastic review!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

Dear Sandra,We appreciate you taking the time to share your feedback with us. It's disheartening to hear that your experience fell short of your expectations regarding the room size and cleanliness. Please accept our sincere apologies for any inconvenience this may have caused. We take cleanliness and guest comfort very seriously, and we will address your concerns with our housekeeping team to ensure improvements are made. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. If you would consider giving us another chance, we would love the opportunity to exceed your expectations on your next visit. Please don't hesitate to reach out to us directly if there is anything further we can assist you with.Warm regards,Elma Gregorios – elma.gregorios@accor.com Guest RelationsIbis Styles Singapore on Macpherson

Dear Masashi,Thank you for taking the time to share your feedback with us. We value all comments as they help us in our continuous efforts to improve our services.We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so we can address them accordingly.At Ibis Styles Singapore, we strive to provide each guest with a memorable and enjoyable stay, and we regret if we fell short during your visit.We would love to have another opportunity to exceed your expectations during a future stay with us. Please do not hesitate to reach out to us directly if there's anything we can do to make your next stay more special.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on Macpherson

Dear Edona, Thank you for your positive review. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Antonio Gonzales,Thank you for your kind words! We're thrilled to hear that you found our staff, especially our Filipino team members, to be friendly and accommodating. Providing excellent service to our guests is our top priority, and we're glad that we’ve made your stay a positive experience. We look forward to welcoming you back again soon!Warm regards,Elma Gregorios Guest Relations AgentIbis Styles Singapore on Macpherson

Dear Sze Man,Thank you for your positive review! If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Thank you very much!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear David,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced with the room assignment during your stay. Your experience falls short of the standards we strive to uphold, and we deeply regret any inconvenience it caused.We appreciate your acknowledgment of our staff's efforts to address the situation promptly and move you to a more suitable room. However, we understand that the inconveniences you encountered were significant, and we apologize for any oversight in not offering any refund for the first night's issues.Your feedback is valuable to us, and we will review our procedures to ensure a smoother and more seamless experience for our guests in the future. We hope for the opportunity to welcome you back and provide you with a much-improved stay that reflects the quality and service we aim to deliver.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Elma GregoriosGuest Relations Agent Ibis Styles Singapore on MacPherson

Dear Kurt,Thank you for your kind words! We're delighted to hear that you found our reception staff to be friendly and helpful. Providing excellent service to our guests is our top priority, and we're thrilled that our team members made your stay a positive experience. We look forward to welcoming you back again soon!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Anonymous,We're deeply sorry to hear about your negative experience. Your feedback is important to us, and we would like to understand more about what happened during your stay. Please reach out to us directly so we can address your concerns and make things right. Thank you for bringing this to our attention. Hope to hear from you soon.Best regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Mathew,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide exceptional service to all our guests, and it's fantastic to hear that their efforts were appreciated. We're glad you found our rooms clean and functional, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosIbis Styles Singapore on Macpherson

Dear Castle,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our customer service to be exceptional and that you appreciated the convenience of our amenities, including the currency exchange machine just at the lobby of our hotel and the variety of food choices nearby. We're also pleased to hear that you felt safe in the area and found our location convenient for exploring Singapore's attractions. It's wonderful to know that you had a great overall experience, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Sukhee,We appreciate you taking the time to leave us feedback, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we strive to provide the best possible service to all our guests. If there are any specific concerns or issues you encountered during your stay that you'd like to discuss further, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to improve your experience in the future. Thank you for staying with us.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear MinChoul,We're delighted to hear that you were impressed by the proximity of our swimming pool and the breakfast restaurant! Providing convenient amenities and facilities for our guests is important to us, and we're thrilled that you found them to your liking. We hope you had a wonderful time enjoying these features during your stay, and we look forward to welcoming you back for another enjoyable experience in the future! Thank you for your kind words.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear KIMY,We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will review our procedures to ensure a smoother and more efficient experience for our guests in the future. If there's anything specific you believe we can improve upon or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Fatemeh,We appreciate you taking the time to leave feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we take your comments seriously. If there are any specific concerns you would like to address or if there's anything we can do to improve, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to better serve you in the future. Thank you for staying with us.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Mitsuyoshi, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible but i guess we failed to achieve that. As Ibis Styles Singapore on Macpherson we strive to provide the most comfortable experience which is within our capacity thus as for the noise we have no control as that is how the rooms are design. We seek your kind understanding and really appreciate this valuable feedback. Thank you once again and hope this will not dampen your future stay with us. Warmest Regards, Fauziah RahmanGuest Relation Executives Ibis Styles Singapore on MacPherson

Dear Andrew,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We appreciate all the positive reviews that we can get and hope to see you again in the near future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Chandanie,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We have shared your experience with the team and already taken corrective action to rectify the issue. We thank you for your valuable feedback and hope you will give us a second chance to better ourselves and to see you again soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Anonymous,Thank you for taking the time to share your feedback. We're deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. If only we could have your information so that we could address the issue and rectified the whole incident. We sincerely apologize for all the inconvenience that we may have caused and hope to be given a second chance to better ourselves in future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Melanie Ann,Thank you for leaving a review. We apologize that your experience was less than ideal but we’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Yasushi,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Titan,Thank you for providing us with your valuable feedback. We’re disappointed to hear that our service wasn’t exactly to your liking. We seek your kind understanding that since the pandemic a lot has change and slowly we're doing our utmost best to reinstate what was available before. We appreciate the feedback and hope you will give us another chance.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Francisco,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We have no control on how the Mall operates but what we know is that the Mall management is also trying to change the mall image and hopefully it will be better in future. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Mariusz,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope to see you at our property. soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Samantha,Thank you for your great review. At Ibis Styles Singapore on MacPherson, we work hard to offer high-quality service to every guest. We have shared this feedback with Ron to give him the recognition.that he deserves. He was delighted to hear your feedback and hope he and the team will continue to provide a much more memorable guest experience. Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Ernesto,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We sincerely appreciate the feedback, and we hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Nancy,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does notreflect the standard of service that our customers deserve. If only you're able to share a little bit more on where we're lacking so that we could improve it better. Since the pandemic and all a lot has change and we're still trying hard to better our service to all our guest.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear NadarajahThank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson.We understand that the room are small, but we try our best to compensate the shortcoming with our service. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Zouran,Thank you for choosing us for your stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Eitaro,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Fabrizio,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We take the feedback seriously and are constantly sharing with the team on the importance of the room cleaning but I guess we failed. We hope this does not dampen your stay with us and hope you will give us a chance.Warmest Regards Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear JOAO,We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future if only we knew where our shortfall was. Your valuable feedback will definitely help us to be better moving forward.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Liang Bing,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson