Search Hotels Near Snus Hill Vineyard and Winery, Madrid

"We stay at country Inn and suites all over United States and this one was not up to the country Inn and suite standards that we are used to not as well maintain not as clean not as well staffed asked for handicapped room did not get one we were able to make it work, but it was not what we wanted We booked out well in advance like six weeks just saying we are a little disappointed in this one."

"Great place to stay for the price. "

"The expedia booking was not in their system and i did not stay at the hotel. It was so inconvenient."

"Jay who checked us in was friendly and delightful I enjoyed the text I received once we checked in if we needed something just text them and they will take care of it and we needed more towels and promptly delivered them Two minor things. No coffee maker in the room We enjoy coffee and just so convenient to have a maker in the room without getting dressed to go Down and get it. Plus our shower was really squeaky every step you took in it just have a very unsettling noise to it. Didn’t feel safe in it"

"The front desk staff was very friendly every time I had to visit the desk. The room was clean. The pool was perfect for my little granddaughter. The hot tub was one of the hottest I have ever been in. The pool was a good temperature as some hotel pools are a little colder than I prefer. The pool area might have needed some new atmosphere as at one time it might have had more plants and decor but now just a few average looking tropical plants and some furniture that maybe needed a good sanding and cleaned up a bit but still had lots of life in them. The beds and bedding were comfortable. The location was easy enough to get to but the signage for check in might need to be better marked. The very first time we stayed at The Gateway we drove around several times before we found a check in area under a canopy or underpass looking area that we thought might have been an entrance to a parking garage and while we where here we noticed another vehicle doing the same thing. But after our first day we found another entrance on the other side of the building where you park that was much easier to use and closer to the elevators. It also has nice little short walking path if you just want to be outside. The patio area did not have any furniture outside at the time we were there in early May except for 2 plastic chairs but there was a nice little waterfall back there. Aside from no continental breakfast, I would say this hotel marked every box we look for in a hotel."

"Tissues for the room"

"Staff was great very busy place!"

"Big room, clean"

"Bathroom was clean and had what I needed. Bed was comfortable. Breakfast was an issue. No food at 9:00 in the morning. Waited for hot food. Waited some more. Nothing. This has happened several other times we were there. No one seems to be working in the breakfast area."